
Northland Volkswagen
Calgary, AB
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Exceptional Service! Matt offered amazing service from the second I walked in the door. He gave a very detailed overview of both models that I was interested in (more than Matt offered amazing service from the second I walked in the door. He gave a very detailed overview of both models that I was interested in (more than I've ever been given at any other dealership) and answered all of my questions regarding the car and the warranty. The whole process was smooth from start to finish. He even went above and beyond to check in a few days after taking my new vehicle home. I would definitely recommend! More
Amazing Experience! Matt was very approachable and made us feel comfortable right from the start! He listened to what we had to stay and really took the time to find us t Matt was very approachable and made us feel comfortable right from the start! He listened to what we had to stay and really took the time to find us the perfect vehicle. He was very knowledgable and made sure all our questions were answered before making a decision. We had an absolute wonderful experience at Northland Volkswagen and will definitely be recommending their services to others!! More
Awesome Experience Start to Finish! -Angela Matt was extremely knowledgable. He knew the answer to every single question that I asked and took the time to explain every feature of my vehicle to Matt was extremely knowledgable. He knew the answer to every single question that I asked and took the time to explain every feature of my vehicle to me. He was very patient and never pressured me and all in all I am 100% happy with the service I received and with my vehicle. LOVE my vehicle and am so happy to be a part of the VW family. Would highly recommend Matt Moro and Northland VW. More
A vey positive and satisfying experience From the moment that I met Jamie Wedgerfield I received very helpful service. Jamie not only communicates very well he is very thorough and profession From the moment that I met Jamie Wedgerfield I received very helpful service. Jamie not only communicates very well he is very thorough and profession in his dealings with me. He facilitated my issues in making my claim on my 2009 Jetta TDI and set up my purchase of my 2015 golf TDI. This was all accomplished in a very effective manner. More
Great communication. Felt taken care of. We were towed in after running over a trailer hitch on Highway in our 2016 Golf Sportwagen. We were on a timeline as we were leaving soon for holiday We were towed in after running over a trailer hitch on Highway in our 2016 Golf Sportwagen. We were on a timeline as we were leaving soon for holidays. The service department was very prompt at keeping me up to date on the repairs and the arrival of parts. I haven't always found this with service departments, but I felt valued and Northland Volkswagen. Thanks to Ivan and the whole team. More
Warranty work made painless Our VW Jetta needed extensive rust warranty work that ended up taking almost one month. Ivan and Jenn smoothed out all the kinks in this experience. Our VW Jetta needed extensive rust warranty work that ended up taking almost one month. Ivan and Jenn smoothed out all the kinks in this experience. They are the best! More
Best car buying experience! Matt was very knowledgeable about VW cars and could answer all my questions. He also knew what was in stock and would bring around the cars we might b Matt was very knowledgeable about VW cars and could answer all my questions. He also knew what was in stock and would bring around the cars we might be interested in. He was always polite and did not pressure my wife and I and I feel he represented us well to management to get the deal we wanted. He even went out of his way to get a driving light fixed after the contract was signed. When I came out to drive the car away he was polishing the tailpipes and making sure the car was perfect! All in all, a great experience. Thanks Matthew! More
What a buying experience should be like Both Nikki and Oliver went above and beyond throughout the entire buying process. From finding the exact car we wanted, through the trade-in process, Both Nikki and Oliver went above and beyond throughout the entire buying process. From finding the exact car we wanted, through the trade-in process, helping explain the financial line items without talking down to us. They were very transparent and honest about everything and worked a solid deal for us. They never felt 'salesy' to us, but rather like partners in the buying process. Guy in Finance was super friendly and informative about extended warranties, without being pushy in any way. And Salim is one of the best organized, friendliest shuttle drivers I've every experienced. He's a big reason why we return to Northland for service. Thanks to the entire team for keeping us in VW vehicles after trading in our TDI. We will be loyal customers for years to come. More
Flawless experience. The entire process between Northland Volkswagen and my insurance Intact went 100% perfect. My 2014 VW Sportwagen hit a rut in the ground and the b The entire process between Northland Volkswagen and my insurance Intact went 100% perfect. My 2014 VW Sportwagen hit a rut in the ground and the bottom undercarriage was in rough shape. Arriving from the stressful incident, Dan put me at ease - gave helpful instruction above the call of duty to help me better make the arrangement with my insurance company - For a process I was not familiar. The service from Dan and his team was smooth, and Dan gave guidance above and beyond expectation. More
Very Positive Experiences My experience of both buying a used VW Beetle and follow-up maintenance with Northland Volkswagen has been very positive. The staff are not only ver My experience of both buying a used VW Beetle and follow-up maintenance with Northland Volkswagen has been very positive. The staff are not only very professional and knowledgeable but also friendly and eager to serve. I highly recommend this dealership. More