Northland Volkswagen

Awesome! Matt was very proffesional.and so easy to deal with. He gave me a great deal on my new Alltrack and made the entire experience very enjoyable and non Matt was very proffesional.and so easy to deal with. He gave me a great deal on my new Alltrack and made the entire experience very enjoyable and non stressful. Highly reccomend Matt to anyone!!! More

Great Service I brought my car in for a service. The service department went above and beyond to ensure the work done was 100%. Thank you Northland Volkswagen! I brought my car in for a service. The service department went above and beyond to ensure the work done was 100%. Thank you Northland Volkswagen! More

Good car and service There has Good cars and very good service which Matt and the entire store provide. Especially after sale services that Matt provide are really good. There has Good cars and very good service which Matt and the entire store provide. Especially after sale services that Matt provide are really good. More

Customer Care at its best! I can't say enough about the customer care received at Northland. Had some minor issues with our Jetta, all the issues were taken care of. and on top I can't say enough about the customer care received at Northland. Had some minor issues with our Jetta, all the issues were taken care of. and on top of that they offered a loaner car and performed a free oil change without me even asking. Say what you may about some Volkswagens, but as long as that level of customer service continues, we will continue purchasing cars from these guys. More

super service experience The service I received on my recent visit to Northland VW was excellent as it usually is. I am always pleased when Jane Crowell is the service consul The service I received on my recent visit to Northland VW was excellent as it usually is. I am always pleased when Jane Crowell is the service consultant I deal with. She is attentive to any concerns about the vehicle and extremely efficient and helpful. Thanks! More

Great service experience! Thanks again for the prompt and professional service at Northland VW in Calgary. We are loyal VW drivers and continue to be impressed with the high qu Thanks again for the prompt and professional service at Northland VW in Calgary. We are loyal VW drivers and continue to be impressed with the high quality of service and customer care offered by the staff at Northland. Our vehicle's service was completed on time and for the exact amount quoted with full explanation of all work carried out. More

My New Tiguan Last week my 2004 Passat had a “Car”diac arrest on a busy downtown road. While I managed to drive it to the dealership, it was clear my car was not w Last week my 2004 Passat had a “Car”diac arrest on a busy downtown road. While I managed to drive it to the dealership, it was clear my car was not well. With the prompt assistance from Jesse in the service department and the combined efforts of the service team, we determined it was time to let go of my Passat. Friday we spent much of the day test driving used VW’s with Matt. Matt displayed solid product knowledge about the different cars we tested. It was clear that the Tiguan was to be our next long term car. Matt not only made sure we could drive the car off the lot the same day, but made an appointment for the Tiguan to have the detailing done this week. It was a pleasure to pick up “Tiggy” today and know that all the minor issues were resolved. Our only complaint was that while VW’s detail team did a good job with the outside of the car, the same attention to detail was not paid to on the inside...obvious spills from the previous owner were missed. Overall, we are very happy with our new car and look forward to the adventures with Tiggy. More

Transmission on Vacation I am a proud owner of a 2014 Golf Sports Wagon and while on vacation in Calgary I took it in for a check of concerning sound from engine. The Service I am a proud owner of a 2014 Golf Sports Wagon and while on vacation in Calgary I took it in for a check of concerning sound from engine. The Service department at Northland Volkswagen went above and beyond in identifying and taking care of the issue in a kind and caring manor and a great help in getting me back home. I worked in a customer service driven company and both Jane & Frank were exemplary in how they handled my situation, I couldn’t be any happier with the Customer Service I received and wanted to send out a big commendation to them both for a job very well done and Thank You so much. More

2017 golf Alltrack This is my fourth VW and by far the best sales and delivery experience to date!! Matt was very helpful with helping me start the process with the sett This is my fourth VW and by far the best sales and delivery experience to date!! Matt was very helpful with helping me start the process with the settlement on my 2010 TDI golf, this was done with no expectation of purchasing a new vehicle, it was just great customer service! Once I decided on the settlement package Matt was great showing me the options that were available to me. Once I decided on a car the process was smooth and at no time did I feel pressured to take any extras, this was what made my experience so great. I was informed of all the extra add ons that were available but never felt pressure to "sign up" for anything I did not want. The delivery process was excellent, Ron went over everything and we never once felt rushed. More

2017 GTI All facets of this dealership was done in a professional manner. Very attentive, focus to detail. I am a newbie to the VW world (I've had 8 cars, al All facets of this dealership was done in a professional manner. Very attentive, focus to detail. I am a newbie to the VW world (I've had 8 cars, all different brands), and I was very impressed. Value - excellent Service - excellent Friendliness - excellent Teamwork - excellent. More