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Northland Volkswagen

Calgary, AB

4.7
1,010 Reviews

4849 Northland Dr NW

Calgary, AB

T2L 2K3

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Showing 1,010 reviews

May 22, 2025

I purchased a 2024 Volkswagen Atlas and have been consistently frustrated by ongoing issues with the VW Car-Net system. The vehicle does not respond to remote commands through the Car-Net app — no re More

by gurpreet.grover
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlene Happy
May 21, 2025

Indeed, your sale and parts team were good, but I came across a staff who worked in service department.was making me so upset. I had my old Rabbit always had services in Fifth Avenue Volkswagen, I felt v More

by Stephen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Foxton (Service department), Banks Shi
May 22, 2025 -

Northland Volkswagen responded

Hi Stephen, Thank you so much for your feedback. I sincerely apologize for your unpleasant experience at Northland Volkswagen. We always strive to provide the best service possible, and I’d like the opportunity to personally address your concerns. Please don’t hesitate to give me a call at 403-202-6720 at your earliest convenience. I’d appreciate the chance to speak with you directly and make things right. Best regards, Yuda Zhu General Sales Manager Northland Volkswagen

May 20, 2025

Friendly, knowledgeable, and skilled parts and service team. Very easy process for drop off and pick up. Of the options in Calgary this store is head and shoulders above the others. It’s the people! More

by calgaryron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Sandberg, Charlene Happy
May 18, 2025

I am very happy with my purchase and highly recommend this dealership. Great consumer service and friendly environment. More

by gago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Banks Shi, Madison Vercammen
May 18, 2025

Good service, short wait times, service advisor well trained , service records updated, friendly service staff More

by georgehHughesGeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Happy
May 16, 2025

The staff at Northland VW are phenomenal, Banks and Yuda are both very straight and upfront about everything. I didn’t not feel pressured into purchasing anything during our whole interaction. This is also More

by Gsui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuda Zhu, Banks Shi, Madison Vercammen
May 11, 2025

Nice and close and friendly and timely service. I will use this location next fall. More

by barbarahw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ramsay, Charlene Happy
May 11, 2025

I had my winter tires swapped out, the service writer was a great very attentive young lady and very helpful, all went well. I would like to now why my dash cam was disconnected for the service call ?, I d More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
May 08, 2025

Review is based on service from Steve. Had some concerns and Steve was there ready to help - he is willing to go above and beyond. 5* for him to getting things done! More

by clermw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vanderpoel
May 07, 2025

I have dealt with Northland VW for many years. Alex the salesman and Brock the finance manager were both very thorough and flexible with coming to an agreement over my new, used VW Beetle. I love More

by eddaboo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Brock Wells
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