Northland Volkswagen

They were very accommodating when I was test driving and allowed me to take the Taos for an extended drive to ensure it was a good fit for me and my pup. allowed me to take the Taos for an extended drive to ensure it was a good fit for me and my pup. More

Excellent service, willing to make their schedule work for us! Will definitely continue to shop here for us! Will definitely continue to shop here More

I had an amazing experience with Amaree, Manou and Fernanda. They helped me buy my very first car, and were so supportive and encouraging making sure that I get everything I want in a vehicle! I love Fernanda. They helped me buy my very first car, and were so supportive and encouraging making sure that I get everything I want in a vehicle! I love my new VW Taos and would definitely recommend any one looking for a new vehicle to go to Northland VW!! More

I just purchased a 2024 Atlas from Northland VW, A great experience. The sales manager Yuda and finance manager Manou are very pleasant, knowledgeable and reasonable to be working with. They did a wonderful experience. The sales manager Yuda and finance manager Manou are very pleasant, knowledgeable and reasonable to be working with. They did a wonderful job during the process. Banks and Umesh also did a great job, patiently answered all my question. I gave a 5 star review on Google review, now, 5 stars here too. More

Fernanda and Brock were the best of the best ! ! Everyone should buy a car from them. Manou the Finance Manager was also the best of the best. ! Everyone should buy a car from them. Manou the Finance Manager was also the best of the best. More

Jake, Brock and Phil have looked after me superbly yet again. So simple and great value. Now in my shiny new atlas peak. Great car again. So simple and great value. Now in my shiny new atlas peak. Great car More

Had an incredible experience getting into my first Volkswagen! Nikki was AMAZING to work with and knowledgeable in the product. I wasn’t the easiest customer to deal with but she didn’t let it show, s Volkswagen! Nikki was AMAZING to work with and knowledgeable in the product. I wasn’t the easiest customer to deal with but she didn’t let it show, she worked really hard to make sure we were happy. The Sales manager Yuda was also great to work with, he gave us an amazing deal. Also a shout out to Madison in the finance office, if you can I would request her! Start to finish the staff was incredible. They were so friendly and listened to my needs. I’ve been to many dealerships and this one was one of the best! Will definitely be back. Thank you Northland VW! More

Nikki was courtesy and constantly available to help. Not impressed the price changed when I went to pay with cash. The price increased $1,000. Dealership's policy, not Nikki's fault, but within the firs Not impressed the price changed when I went to pay with cash. The price increased $1,000. Dealership's policy, not Nikki's fault, but within the first 3 visits there was ample time inform me prior to signing off on paper work. Classic bait an switch. Drove many different brands of vehicles, Nikki definitely encouraged buying Volkswagen over Nissan, Ford, BMW and Toyota. That pressure was clear through the process. Overall happy with process. Manou was fantastic in finance department and I found her very helpful with years of experience. This was an ok experience compared to the last dealership I purchased from, but timing was important, so it it was a fit. More

Myself and my husband have now collectively purchased three vehicles from the Northland Volkswagen dealership, and up until this point, have always had great experiences. To clarify, we had still a great three vehicles from the Northland Volkswagen dealership, and up until this point, have always had great experiences. To clarify, we had still a great experience this round with their sales department and in particular working with English Matt. He was an excellent salesperson, honest and forthcoming, setting realistic expectations and delivered above and beyond what we were looking for. However, it was the experience with the finance manager, Madison V., that left me feeling shocked and disturbed at both her and the dealership's business practices. Let's not be naive - we all know walking into that office it's their job and they make their money off trying to sell you every manner of added services and products. However, the lengths and practices that Madison went to to secure those additional sales were frankly unprofessional, unethical, and at one point down right sexist. Even if you give Madison the benefit of the doubt, and say she was being exceptionally pessimistic on the depreciation value of the car, you don't have to be a mathematician to see that her numbers weren't adding up or founded in reality. Language such as "WHEN you are in a car accident", "WHEN the insurance company denies your claim", "WHEN you die and your family is left with the remaining payments" - it's a bit much. Calculator at the ready, and many a rebuttal of "IF", she struggled to keep her cool and launched into an almost impressive degradation of Volkswagen products in general, spouting how likely they were to break down over the first 4 years unless we bought added protection. I would think management would want to look into her lack of integrity and devaluing of their own products. Even my question of, well do you not have faith in your own product, doesn't sound like this is something we want to be buying then, resulted in a weak back track of her previous statements. It was two hours of me politely (hopefully still by the end) refusing every additional add on. At the end, I was outright lied to that the posted finance rate would only be offered if I purchased additional insurance. All of this, maybe I would have washed my hands of it, and just never bought another car from them. But what was most disturbing - and leads to a proper google review - is how sexist I was treated at the end. After refusing several times the same additional warranty, she asked (twice) if "maybe we should call your husband, and see if he feels different". The car and loan was in my name, it was my credit that was pulled, and I was the only one listed on those documents. I have a good job and (humblebrag) exceptional credit. I am 100% capable, mentally and financially of making my own decisions and she made me feel like it was the 1970s and I had to call my husband to ask permission to make a purchase. These are big lines to cross, and she should be ashamed of herself - and the dealership for hiring people who employ these practices. I really don't leave bad reviews for businesses, but this was a really bad experience. In a car market where you're already spending more than you would have years ago, please take your business elsewhere. We love our Volkswagen Taos, and it was great to work with English Matt - but we do not recommend this dealership, and we have already told our family and friends looking for cars to purchase elsewhere. More