Northland Volkswagen

I needed service, was from out of town, and Northland Volkswagen was able to get my car in and services quickly. Volkswagen was able to get my car in and services quickly. More

Good attitude, responsible and friendly. Will visit again if I need any future services to my vehicle Will visit again if I need any future services to my vehicle More

Clean, and very friendly staff. Answered all my questions honestly. Nikki was great to work with. Answered all my questions honestly. Nikki was great to work with. More

Consistently excellent in assisting me for scheduled and unscheduled vw maintenance or repair. Attention to detail including shuttle service from and to, completing the work on time or early and explaining unscheduled vw maintenance or repair. Attention to detail including shuttle service from and to, completing the work on time or early and explaining issues to me with language I can understand. Twenty years at the same dealership and still happy with the vw and the customer service. More

Went in to look at used, bought a new Tiguan! Nikki was so great to deal with, even though she was being pulled in a few directions. She made sure we never felt rushed. She is very knowledgeab Nikki was so great to deal with, even though she was being pulled in a few directions. She made sure we never felt rushed. She is very knowledgeable about the VW’s and efficiently went over so many things for us. Madison was also efficient and had our financing handled without a glitch. Purchasing a car was fun, not stressful. More

Very helpful and informative. Great team very friendly. Great deal. Will happily go back for maintenance and future purchases Great team very friendly. Great deal. Will happily go back for maintenance and future purchases More

Great service and amazing staff. They were fair accommodating and professional. I would recommend strongly. They were fair accommodating and professional. I would recommend strongly. More

They are not good at letting you know when your car is ready to be picked up. ready to be picked up. More

First visit and I’m a long time VW owner from out of town..service advisor Sidney is one of the best I have had…Great all around service, thanks… town..service advisor Sidney is one of the best I have had…Great all around service, thanks… More

unfortunately i cannot give a full 5 only because when i brought my vehicle in a month ago for its yearly service, how my break pads were measured implied that my rear breaks were fine and only my front bre brought my vehicle in a month ago for its yearly service, how my break pads were measured implied that my rear breaks were fine and only my front breaks needed replacing at the time. i brought my car in because of a strange clunking that started after the my initial service, and that was great. but while they were fixing the issue, they took apart my the tire with the rear breaks, and found that my rear breaks were in fact in bad shape and needed to be replaced immediately and should’ve been done at the scheduled first appointment. the service team was helpful, and helped me understand how the mistake happened, but it’s still rather upsetting. i am relieved that my breaks didn’t fail while i was driving, and the issue was fixed, but there is a big difference between 55mm and 2mm. More