Northland Volkswagen

Absolutely fantastic! !! Everyone is exceptionally friendly and the professionalism apparent is palpable. Each member of the team players that addressed me cared about me, !! Everyone is exceptionally friendly and the professionalism apparent is palpable. Each member of the team players that addressed me cared about me, my puppy, and my entire experience while I was at Northland VW. Personalized service by all!!! More

Great service! Staff was proactive with my vehicle’s needs. I will definitely keep bringing my vehicle the Northland Volkswagen Staff was proactive with my vehicle’s needs. I will definitely keep bringing my vehicle the Northland Volkswagen More

Sydney needs to learn to help customers better. Advising needs improvement and communication lacking overall. Advising needs improvement and communication lacking overall. More

Staff is friendly and helpful. Great info provided on any current repairs and future service requirements. Conveniently located. Great info provided on any current repairs and future service requirements. Conveniently located. More

An oil change was done as well as a 30 point inspection. Overall my experience was interesting. Their report which included a test drive indicated everything was good with the vehicle. However, my check eng Overall my experience was interesting. Their report which included a test drive indicated everything was good with the vehicle. However, my check engine light has been and is still is on. Also, there were challenges with respect to the arrangement of a Uber for me. I was told I would be provided with an Uber voucher when ready. It took about 20 minutes for Northland to get back to me on arranging an Uber. It took another 45 minutes before the Uber showed up and I only received notification of his location 5 minutes beforehand. It was not clear as to how or when Northland’s arrangements with Uber were being made. I called them twice to get the info because my first message didn’t get a response. When speaking to Northland the second time, I was put on hold and then cut off. The Uber notlfication came though when I was on hold. As mentioned, this was an interesting experience. I’m not sure I’d go back to them given the “all good” report on my vehicle with a check engine light on. More

Both Jon (service advisor) and Pete (mechanic) were really great with my service issue. I would highly recommend Northland VW for servicing. really great with my service issue. I would highly recommend Northland VW for servicing. More

The process of purchasing a new car was fast and efficient. Polite, respectful and knowledgable. efficient. Polite, respectful and knowledgable. More

In less than 24 hours Vincent and Madison were able to track down and get us in the exact Tiguan we were looking for that other dealers were unable to make happen! They both went above and beyond what was track down and get us in the exact Tiguan we were looking for that other dealers were unable to make happen! They both went above and beyond what was expected. More

Lots of inventory to choose from, helpful and knowledgeable staff. We truly appreciate the kindness that was shown to us, and we would definitely recommend. knowledgeable staff. We truly appreciate the kindness that was shown to us, and we would definitely recommend. More

Great communication with my advisor, always polite and clear. Always great service at northland vw. clear. Always great service at northland vw. More