
Northland Volkswagen
Calgary, AB
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My vehicle was in for an out of province inspection. I was informed that it didn’t pass because the rear rotors were rusted on the inside and needed to be replaced. I had no choice but to agree as I nee I was informed that it didn’t pass because the rear rotors were rusted on the inside and needed to be replaced. I had no choice but to agree as I needed the car to pass in order to get it registered. $700.00 for the rotors but the pads were fine. When I looked at the rotors, they could have been easily cleaned up with a wire brush and they were totally within tolerance. I am very disappointed that they took advantage of the fact that they were doing the inspection and I could not go elsewhere at that point. And they charged me the full flat rate for rotor replacement even though they already had the job partially done during the inspection. I was definitely ripped off by Northland VW. More
The salesman was courteous and customer service orientated. He presented the vehicle well and was knowledgeable The finance manager was thorough and explained everything very well I would absolu orientated. He presented the vehicle well and was knowledgeable The finance manager was thorough and explained everything very well I would absolutely deal with them again More