Northland Volkswagen

Banks was a great guy. Talked to me (woman) not my brother. Followed up when I was having trouble with the car app. Talked to me (woman) not my brother. Followed up when I was having trouble with the car app. More

Terrible customer service. No one responds, they broke the spoiler on my car and repaired parts that might not of needed replacement. Returned my car and had a check engine lig No one responds, they broke the spoiler on my car and repaired parts that might not of needed replacement. Returned my car and had a check engine light come back on within a day. They take no accountability. Had to go to fifth avenue to have the work looked over again and the review why the check engine light is back on. Northland claims they are too busy with tire season to now address issues with my car that was completed by their service department. More

Pleasant service desk staff. Check in was smooth and efficient. Service was great and car was ready ahead of time. Check in was smooth and efficient. Service was great and car was ready ahead of time. More

Appointment was all done well and on time with no issues. Staff is very efficient and friendly. Staff is very efficient and friendly. More

I always get treated with exceptional customer service wether its an oil change or yearly service on my vehicle. The team at northland is always consistent with how they treat me and my vehicle. wether its an oil change or yearly service on my vehicle. The team at northland is always consistent with how they treat me and my vehicle. More

Another great experience with this dealerships service department. They are prompt and forthright with information. department. They are prompt and forthright with information. More

I have found dealing with this dealership challenging. It was a terrible experience purchasing my vehicle from them, especially found the sales tactics from management to be high pressure. When I went in It was a terrible experience purchasing my vehicle from them, especially found the sales tactics from management to be high pressure. When I went in for my servicing, I found that experience to be not too great either - the timelines quoted were off, pressure to do unnecessary maintenance that was presented as urgent until it would cut into the techs time off. More

The dealership was quick and efficient at exchanging my summer tires for my winter tires. summer tires for my winter tires. More

This is my 3rd VW I purchased from Northland. All members of their team were extremely helpful and knowledgeable. It was a good buying experience and a good deal. All members of their team were extremely helpful and knowledgeable. It was a good buying experience and a good deal. More

I came in to look at new Taos. Vincent was very accommodating with what I needed in the vehicle. He even drove me to the dealership to pick up my car, as I had no vehicle at the ti Vincent was very accommodating with what I needed in the vehicle. He even drove me to the dealership to pick up my car, as I had no vehicle at the time. More