Northland Nissan

Excellent Service! I wanted to put this review online so anyone out there that is looking for a car will go to Northland Nissan for their excellent service! When I appl I wanted to put this review online so anyone out there that is looking for a car will go to Northland Nissan for their excellent service! When I applied online I immediately got an email from the Manager, Dom Sia and was very impressed with his interest in helping me. I got a call from him and discussed my situation as I am a causal worker and my significant other was on disability for 2 1/2 years and had just returned to work. I told him that I went to multiple other sources and was denied as I had No credit on file. I was considered a risk to many being a casual worker. I was assured that they would do their best, as I have been "assured" by many others. The only difference is, is that they really cared about MY needs and told me they would do the best they could to see that I got a vehicle as I could not work at all living in the outskirts of the city with no public transportation so time was an essence. I then began to work with Lucas Cyr and was AMAZED at the time and the effort he put into my situation. He went above and beyond showing me that he really wanted me to get a vehicle. Then I worked with both Lucas and Holly Keech (finance manager) and I was totally amazed at their constant communication, they both showed me that I was a "Person" not a sale! They got everything together and managed to get me into a vehicle and I was able to return to work. Prayer works! I not only got the help I needed, I got a car that I could only dream of owning, a car that was picked out for ME and when I saw it, I fell in love with it! I drove away from there wishing I could shout to the world to "GO TO NORTHLAND NISSAN, THEY CARE!" I have had my vehicle for a few days now and when I drive it, it is with a smile because I mattered to them, and they worked so hard to make it possible! The constant communication was so important and I could name you companies and banks that I went to and once they saw "denied" they didn't even call me to advise me, it was like they just went on to the customers "approved". That is the difference between Northland Nissan and the other companies, even when it looked grim, they told me and kept trying! From one happy Northland Nissan to everyone else, go see them and you will see what I mean! It is people like the receptionist, sales staff, Finance and management that make the company what is it, they are the "frontline" and they way they treat customers (as people) they will always stand out as the BEST Car Dealership I have ever dealt with!! And for those I dealt with on the side also, THANK YOU :) More

Great service! Jordan was awesome to work with. He was quick, efficient and courteous. He even personally delivered my vehicle to me when I couldnt make it back to t Jordan was awesome to work with. He was quick, efficient and courteous. He even personally delivered my vehicle to me when I couldnt make it back to the dealership before they closed. More

Incredible Experience We recently purchased a gently used vehicle from Northland Nissan and experienced top notch customer service from the three staff members that we had We recently purchased a gently used vehicle from Northland Nissan and experienced top notch customer service from the three staff members that we had contact with! Our salesman Lucas Cyr was attentive, knowledgeable and really paid attention to our needs and took the time to get to know us. From the initial meeting to the moment Lucas handed us the keys to our new vehicle he was friendly, funny and a pleasure to deal with. Lucas Cyr, Dom Sia and Kyle Wilson made our vehicle purchasing experience fabulous! We will definitely return to Northland Nissan in the future. More

customer service we got a great or say the best service in northland nissan awesome sales person lucas cyr and holly .i never thought i would be buying in nissan but t we got a great or say the best service in northland nissan awesome sales person lucas cyr and holly .i never thought i would be buying in nissan but they are hard to refuse when they make you so special and gave us the top notch customer satisfaction in terms of the car we want 😜😜👍👍👍👍 More

Best Customer Service I am extremely impressed with the customer service we received while trading I our two family cars for one. After countless nights of reading reviews I am extremely impressed with the customer service we received while trading I our two family cars for one. After countless nights of reading reviews and comparing vehicles, we decided that the Nissan Rogue (sport trim) was the best quality for the best price. Lucas was very professional, got his dealership to beat other dealershis for our trade in value's and provided exceptional customer service through the whole buying experience. After finalizing which vehicle we were going to purchase with our trade ins, we were passed off to Kyle (their financial advisor). Even though it was Kyle's 11th day in his new position, he was very knowledgeable and was able to answer all of our extensive questioning about the deal. Thank you to Northland Nissan for making this the best buying experience that we've had to date. We are very impressed and will be coming back for future deals. More

Great experience It was an absolute pleasure dealing with Northland Nissan. Everything was thorougly explained and there was no pressure at all. Lucas was very knowled It was an absolute pleasure dealing with Northland Nissan. Everything was thorougly explained and there was no pressure at all. Lucas was very knowledgeable and professional. Holly took the time to make sure I was entirely comfortable with the whole thing. I couldnt have asked for a better experience. More

My new Rogue Ty is by far the best salesman I have come by. He sat me down and we discussed my wants, needs and what the bank had to offer. He walked me through ev Ty is by far the best salesman I have come by. He sat me down and we discussed my wants, needs and what the bank had to offer. He walked me through everything with my new vehicle. Worked around my work and after coming to the realization they forgot to do something on my vehicle aranged to pick up my vehicle from work and left me with a loaner. Hands down best service I have ever had with a car dealership! Thanks again Ty! More

Friendly and Great Customer Service Bought my new SUV at the mega sale and Lucas was super helpful and patient. This was our first new vehicle so it was a little bit overwhelming but the Bought my new SUV at the mega sale and Lucas was super helpful and patient. This was our first new vehicle so it was a little bit overwhelming but the staff made it so easy! I have gotten my car serviced a couple times and the staff is great! Thank you so much Nissan! I highly recommend them!! :) More

Remarkable sales experience with Lucas. Lucas went out of his way to provide me an excellent customer service. He did his best to be able to give me a great deal. He was very professional an Lucas went out of his way to provide me an excellent customer service. He did his best to be able to give me a great deal. He was very professional and friendly. I appreciate his effort and he made it very quick to finish the process. Thank you so much Lucas. Keep up the good work. All the best and success in all your deals. Great Job! More

Love my new car! Lucas was great to work with, very professional but personable & friendly. The extended test drive he arranged was excellent to let us get a better fe Lucas was great to work with, very professional but personable & friendly. The extended test drive he arranged was excellent to let us get a better feel for the car. He worked hard to get the final numbers down to something we were comfortable with so we could leave happy, after the reality ended up being much higher than what we thought was initially promised (darn added taxes & warranties). The final process was extremely slow due to some staff in training; she was very nice & I understand everyone has to learn somehow, but perhaps more supervision could keep timelines for customers more reasonable. A very positive experience overall, though! I loved that we were shown around the service area & introduced to those we'd need to know in the future, it made us feel very valued. Thank you! More