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Northland Chrysler Jeep Dodge

Prince George, BC

4.5
1,899 Reviews

2844 Recplace Drive

Prince George, BC

V2N 0B2

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Showing 1,899 reviews

February 20, 2017

It was a good experience from the time i got there Awesome service, very helpful right from when i got there and still. I'll recommend other people to go see them to get there next vehicle. More

by Tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Basi, Robbie Antoine
Feb 28, 2017 -

Northland Chrysler Jeep Dodge responded

Thank you Tc for you business as well as taking the time to share your positive experience with us on DealerRater! Very much appreciated by us all and especially Robbie & Kal. All the best! Northland Chrysler Dodge Jeep RAM

February 18, 2017

Great top notch service Have had nothin but great service each time I visit, Mike at the service department was very helpful and made sure everything was looked at. Cheers More

by 60seconds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vandenbrink
Feb 28, 2017 -

Northland Chrysler Jeep Dodge responded

Thank you 60seconds for you business as well as taking the time to share your positive experience with our Service Department on DealerRater! Very much appreciated by us all and especially Mike V. All the best! Northland Chrysler Dodge Jeep RAM

February 17, 2017

Found the perfect truck I gave this rating cause I was very satisfied with the service and quickness of the sale rob was very good to work with and I picked this dealership c More

by Riley G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Antoine
February 16, 2017

Excellent service Great experience with these guys everytime. Robbie was very helpful in finding me exactly what i needed. Im very appreciative of what he did & continu More

by Grand Caravan
Recommend Dealer
Yes
Employees Worked With
Grahame Wyatt, Robbie Antoine
Feb 27, 2017 -

Northland Chrysler Jeep Dodge responded

Thank you for taking the time to share your positive experience via DealerRater. Very much appreciated by Robbie and our entire team! All the best, Northland Chrysler Dodge Jeep RAM

February 16, 2017

Watch out! Salesman told my son they would not safety inspect the vehicle for sale and if he bought it would have to have it TOWED off the lot!!! More

by disappointed 123
Recommend Dealer
No
Employees Worked With
RJ Dar, Taylor Spankie
Feb 16, 2017 -

Northland Chrysler Jeep Dodge responded

Yes you are correct! Dealers have the option to wholesale trades to either the auction or to a consumer. These units are normally shipped to an auction and do not require an inspection. However if a consumer buys the vehicle from the dealer wholesale it must be towed from lot due to the fact it has not had an inspection as it is bound for auction. The consumer can have an inspection done at another facility or this one at their expense. Vehicles are required to be towed off the lot and is enforced by the Motor Vehicle Sales Authority unless sold to a licence'd wholesale auto broker. Thank you for your comments!

February 15, 2017

Thanks Lisa! Lisa recently sent a customer of theirs to our Chrysler dealership for some service to be done. The vehicle had to be towed in so Lisa recommended and More

by Laurie@bigrockdodge
Recommend Dealer
Yes
Employees Worked With
Lisa Steinhauer
February 14, 2017

My experience involved the purchase of a new truck I am very satisfied with Juan Komis and the staff at Northland Chrysler. They were very professional and friendly. I will definitely recommend him and More

by bvdewoerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Manwaring, Ryan Nixon, Juan Komis
Feb 27, 2017 -

Northland Chrysler Jeep Dodge responded

Thank you bvdewoerd for taking the time to share your feedback on DealerRater. We're pleased to hear you've had a 5-Star experience and that you are very satisfied with Juan and the staff! Please let us know if there's anything we can do for you in future. All the best to you and your family, Northland Chrysler Dodge Jeep RAM

February 14, 2017

One very unhappy Consumer !!!! Had my truck fixed there in August of 2016, had extra work done to correct a fuel problem ( gas gage appeared to not work). They replaced the piece , More

by Marnz
Recommend Dealer
No
Employees Worked With
Corey as well as the manager of Northland, Robin Gilchrist
Feb 17, 2017 -

Northland Chrysler Jeep Dodge responded

Hi Marnz, As you know, we agreed to refund the Company credit card in which the original billing amount was charged to. You've asked, however, that we refund the amount to your personal credit card, which we have explained we are not able to do. If you can present the Company card in which the original transaction was billed to, we would be able to provide the requested refund. If you wish to make arrangements, you may again speak with Steve, General Manager at any time: 250-562-5254 ext 131

Feb 18, 2017 -

Northland Chrysler Jeep Dodge responded

Hi Marnz, We are only able to process a refund to the credit card the sale was originally transacted on. We can not process a refund to any other person or companies credit card, or provide a refund via cheque on a credit card transaction (regardless of who it is written to.)

Feb 18, 2017 -

Marnz responded

I was in fact told that they would see what they could do as far as putting my name on the cheque if they couldn't make a cheque directly out to me.. Because the money in fact DID NOT COME FROM THE COMPANY BUT FROM A PERSONAL CARD WHY IS IT POSSIBLE TO REFUND THE COMPANY CARD BUT NOT THE CARD IT WAS TAKEN FROM??? You didn't reject payment coming from this personal card to pay the bill yet when it comes time to refund it all of a sudden you want to follow steps and pay it to the company card. If a cheque can be sent out in the company name for the full amount then that would be appreciated at least then the nice guy who put forth the payment will actually receive his money back. Thank you

Feb 18, 2017 -

Marnz responded

I will call the dealership tomorrow morning if no response I will call on Monday....

Feb 20, 2017 -

Northland Chrysler Jeep Dodge responded

Hi Marnz, Dealership is closed Sundays. Steve Nickolls, the GM you would need to speak to is off Mondays, but in on Tuesday.

Mar 10, 2017 -

Northland Chrysler Jeep Dodge responded

Hi Marnz, To my understanding you were able to meet with our GM Steve to successfully resolve the situation together. I just wanted to follow up to ensure you have received payment and you that you are satisfied with the provided resolution? Thank you in advance for your reply!

February 10, 2017

Honest, professional and accommodating Geno at northland provided me with the best vehicle purchasing experience I could have had. Stress and hassle free. From start to finish he went the More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fish, Jason Ruffell, Geno Dlouhy
Feb 27, 2017 -

Northland Chrysler Jeep Dodge responded

Thank you very much Sandy for your DealerRater review! Much appreciated :)

January 29, 2017

Good experience It took almost 2 months and numerous test drives, but Robbie never quit bringing in more vehicles and keeping me updated. Very knowledgable and under More

by Usetobeafordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fish, Collean Dawley, Robbie Antoine
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