Northland Chrysler Jeep Dodge

My purchase with Northland Chrysler Jeep Dodge was a pleasant and illuminating experience. I found Jarrett Payne (Sales) & Chris Weissenmayer (Finance) demonstrate consummate professionalism and courte pleasant and illuminating experience. I found Jarrett Payne (Sales) & Chris Weissenmayer (Finance) demonstrate consummate professionalism and courtesy. It was the quickest and smoothest process I have ever experienced from a dealership and I am truly one happy customer. I love my new Jeep! Thank you sincerely, Angie Gopal Delta, BC More

I bought a seventy thousand dollar pickup from this dealer last year, there was a promotion on for a thousand air miles. I bought and expected to get my thousand air miles, but never have, the thousand dealer last year, there was a promotion on for a thousand air miles. I bought and expected to get my thousand air miles, but never have, the thousand air miles would have been a return flight to Vancouver for me. I have called my salesman several times and he has failed to return calls and the two times I did get through to him he promised he would take care of it, but never did. I returned to the dealership to get some recalls taken care of and a check engine light checked, I went to talk to a manager about the problems with my salesman, and low and behold my salesman is now a sales manager and offered me a tank of gas for my thousand air miles, a far cry from a return flight to Vancouver. There is no hope for this dealership, full of promises and smiles until the papers are signed then they forget about you, and oh the service department is no better, they tell me my truck will be ready by noon, one o'clock, it was five by the time I got my truck and the check engine light was back on a block later. I am from out of town so my hole day has been ruined, I would have rented a car if they had told me five o'clock because they don't have a courtesy vehicle. The lack of Service Department closes at five so I had to return the next day about the check engine light that was still on, and was told not to worry about it, its probably an oxygen sensor gone, the check engine light kept coming back on but we didn't have one in stock so we couldn't change it. It would have been nice to know. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANY ONE, I have bought and owned two Jeeps and three ram pickups including this one and this has got to be the worst experience ever, I wish I had traveled the extra 4 hours to get to my old dodge dealer. More