Northland Chrysler Jeep Dodge

Prevailed Northlands number one priority was to make sure I was taken care of. Vince was my salesman and from start to finish I felt comfortable about the deal Northlands number one priority was to make sure I was taken care of. Vince was my salesman and from start to finish I felt comfortable about the deal we were making. He met all my demands and expectations. From sending pictures and information promptly, to staying in contact while he was out of town, our negotiation never stalled out. Once I was satisfied, I made the trip to Prince George and was put up in a rather fancy hotel room. Upon arrival, Northland had my new vehicle windows tinted as requested and hot coffee. Vince went through a thorough inspection of the slightly used vehicle with me and gave me a crash course in its functions and features. The vehicle was exactly what I expected. Upon inspection I noticed a small scuff from the previous owner on the front bumper "and I mean small." This was far from a deal breaker but when Vince saw it slightly bugged me, he had it taken care of. He spoke with managements 'Jack Morris' and I was told to take the vehicle to any body shop of my choice, and have the scratch repaired at northlands expense! ( This was a used vehicle! ) I was rather shocked with their quality service and customer care. Jacks exact words to me were " we'll you have to be completely satisfied with the vehicle your buying." Needless to say I was more then satisfied as they accepted my price offer making the purchase that much better. Not only was I excited with my new Jeep Grand Cherokee, but thanks to Northland I had an excellent 2 day trip with my family! I even received follow up contact from Vince to ensure I was happy with my purchase. 10/10 More

Director Free Range Ventures Great person, very relaxed and comfortable visit. Very informative and he knew his products well. Jordan made the whole experience easy going and well Great person, very relaxed and comfortable visit. Very informative and he knew his products well. Jordan made the whole experience easy going and well worth the visit. Didn't buy but learned lots More

Nick Winther Sales Review Nick did a really good job, and has set me up more then once with a great vehicle, I would definitely do business with him again. Nick did a really good job, and has set me up more then once with a great vehicle, I would definitely do business with him again. More

Very Professional I am so Impressed with Emily, She worked with me through Emails, and was very professional and Helpful, I was able to drive up to Prince after wo I am so Impressed with Emily, She worked with me through Emails, and was very professional and Helpful, I was able to drive up to Prince after work, and she arranged everything even though they were closing, everything went smooth, was well after closing hours, and nobody tried to rush me, even The fantastic Girl from Hub Insurance, and the Finance Dept Mike Nelson was Great Also. I love my Van, so Very impressed. Had to Bring the Van back for tinting and a few things, and Emily came in on her day off to Greet Us, we thought she was working that day, but she had everything arranged, very impressed, she is a wonderful person, we found out at the end of the day that it was her Day Off when he had seen her in the morning, during the day she kept in contact how things were going with the Van. I would very much recommend Emily if ever you are looking to buy a vehicle. More

Review We are happy with our new truck. The service is always professional at Northland. I will definitely recommend to anyone that they go to Northland Dod We are happy with our new truck. The service is always professional at Northland. I will definitely recommend to anyone that they go to Northland Dodge first. More

Made buying a van easy. We met Lisa first when we were walking around the lot after closing time. She told us where to find what we were looking for (new & used) and let us b We met Lisa first when we were walking around the lot after closing time. She told us where to find what we were looking for (new & used) and let us browse. The next morning we met her & I mentioned an ad I had seen for a specific 2014 Dodge Caravan with 14,000km on it. She got the keys & she went over the vehicle with us. We took it for a test drive & Lisa helped us to learn just where & what everything was. The bonus was the vehicle price was $1000 lower than 1st advertised. She worked through the deal with us. At no time were we uncomfortable. She is both professional and easy to work with. At no time did we feel pressured. By the time we were finished with the insurance she had programmed the Sirius satellite radio stations and even programmed my cell phone to work with the UConnect. Great service.indeed!! We dealt with another gentleman who explained extended warranty etc to us but unfortunately we don't remember his name. He too, was professional but did not pressure us. We were very happy with our buying experience & would definitely return in the future. We would also refer friends and family to Lisa & Northland Dodge. . More

electrical nightmare solved Hi Lee, I just wanted to again state how I appreciated your recent fault tracking work on my driver door lock/switch. You were thorough a Hi Lee, I just wanted to again state how I appreciated your recent fault tracking work on my driver door lock/switch. You were thorough and methodical and found the broken wire quickly but without any apparent rush. I would certainly recommend you for any automotive problem, particularly one relating to electronics. More

Fulfilled a Dream! Mike Nelson went totally above and beyond to put through a rather difficult finance! His tenacity was only exceeded by his professionalism and ever s Mike Nelson went totally above and beyond to put through a rather difficult finance! His tenacity was only exceeded by his professionalism and ever so pleasant manner. What an asset to his employer! Well done Mike and thank you.i More

Quick turnaround time and great service Friendly service staff, great service and quick turnaround time. Mike was very helpful and contacted me as soon as my truck was ready to be picked up. Friendly service staff, great service and quick turnaround time. Mike was very helpful and contacted me as soon as my truck was ready to be picked up. I will definitely be dealing with this team again in the future. More

Great service We had a good visit at northland dodge all the staff were friendly and I'd recommend them to anyone looking to buy a vehicle We had a good visit at northland dodge all the staff were friendly and I'd recommend them to anyone looking to buy a vehicle More