Northland Chrysler Jeep Dodge

Thorough, friendly, positive atmosphere, My dealings with both Geno Dlouhy (sales Associate) and Jason Ruffell(Financial Services Manager were a pleasure. To purchase even a good quality used My dealings with both Geno Dlouhy (sales Associate) and Jason Ruffell(Financial Services Manager were a pleasure. To purchase even a good quality used car today is a difficult and often traumatic event--owing to the cost of a vehicle. I purchased my first car in 1971 for $1800. The cost of the Grand Cherokee was considerably more. I understand fully that times have changed. Both Geno and Jason were sensitive and respectful of my wish not to exceed a certain level of payment. Both were thorough in talking about options and giving me time to reflect and consider my decisions. The whole atmosphere at the dealership was friendly and welcoming--not always easy to achieve--particularly at a busy time of the year around Christmas. . There has been great follow up from Geno to resolve a small issue that arose after the purchase of the vehicle. This is a great dealership and I would have no hesitation to recommend it to people looking for a new or used vehicle. More

All around great car-buying experience! Helpful and friendly staff, all willing to go above and beyond to create an outstanding customer experience, from test-drive to driving off the lot. W Helpful and friendly staff, all willing to go above and beyond to create an outstanding customer experience, from test-drive to driving off the lot. We were on a bit of a time crunch making our purchase and the staff expedited all aspects from financing to insurance, to get us on the road in a timely manner and in a wonderful car that we love. Not to mention, the year-end deals at this dealership are really awesome - it's a great time to buy! More

Some hiccups but overall a very positive experience I bought a 2015 Ram 1500 EcoDiesel sight unseen from Northland to be delivered to Alberta. The transaction was smooth and the price was right!! The I bought a 2015 Ram 1500 EcoDiesel sight unseen from Northland to be delivered to Alberta. The transaction was smooth and the price was right!! The vehicle was delivered within 1 week which impressed me! There was some issues with the after market products upon delivery, however they refunded me expenses I was out of pocket to have those items fixed. Would definitely recommend them to out of province buyers! More

Fantastic Pulled into the service area and was greeted right away, was then taken to the lounge for a coffee while I waited for my truck. RJ came to see me twic Pulled into the service area and was greeted right away, was then taken to the lounge for a coffee while I waited for my truck. RJ came to see me twice while I was there waiting and explained what was happening with my truck . Over all a very good experience except when RJ told me my Transmission lines were leaking and took me to see a service rep who really didn't seam to care and told me to come back after the Holidays, If I wasn't still on warranty I'm not sure Dodge would be doing the repairs. As for RJ Dracheski in the Oil service area he was excellent to deal with and look forward to seeing him at my next oil change. More

best experiecc i ever had. He was very professional.He gave us great information.provide best service we can get.He came on his day off and stayed late to full fill out needs.i He was very professional.He gave us great information.provide best service we can get.He came on his day off and stayed late to full fill out needs.i will recommend him to every body. More

Extremely positive experience I am living 250km away and depend on punctuality and quality of the Service appointment. Mike did just everything to make this a very positive experi I am living 250km away and depend on punctuality and quality of the Service appointment. Mike did just everything to make this a very positive experience. The Service on a Saturday (!) Started the minute I came to Northland. I got a loaner and could do some errands in PG. Mike gave me constant updates on my cell phone. I was very happy to get a nicely cleaned truck back even Before the estimated time. Thank you Mike! More

Second truck from James cannon best deal I shopped around price checking for a 2015 Dodge Ram Laramie and after getting sky high quotes James still came through with the best price by far . T I shopped around price checking for a 2015 Dodge Ram Laramie and after getting sky high quotes James still came through with the best price by far . This is the second truck I've bought from him and he just keeps the prices just where they should be !!! More

Traumatic I had a terrible experience. Their Guru is a xxxxxxx. Every time I asked a question he deflected and changed the subject real quick. I wouldn't deal w I had a terrible experience. Their Guru is a xxxxxxx. Every time I asked a question he deflected and changed the subject real quick. I wouldn't deal with them again. It is a sad state of affairs when, at the end of 2015, a woman still can't go into a dealership without being taken for granted. More

Friendly Service Polite friendly service. Made financial negotiations a fairly pleasant experience. Sales paperwork completed very quickly and with friendliness of pol Polite friendly service. Made financial negotiations a fairly pleasant experience. Sales paperwork completed very quickly and with friendliness of politeness After sale questions were dealt with promptly. All together a positive experience. More