Northland Chrysler Jeep Dodge

Friendly, knowledgeable and always Above and Beyond! This is our 3rd vehicle we've purchased from Northland, and I can assure you not the last. Rod has been our guy, and has always gone above and beyond This is our 3rd vehicle we've purchased from Northland, and I can assure you not the last. Rod has been our guy, and has always gone above and beyond to give us the best deal. It's not often there has been a ripple in the purchase process, but when there was, Rod made sure to accommodate us for the inconvenience. This quality of customer service is what will always keep us loyal customers. More

"Best of the Best" I bought my truck from Vince. It had shipping damage on it which was noticed after It was cleaned up for delivery. He scheduled me in right away with I bought my truck from Vince. It had shipping damage on it which was noticed after It was cleaned up for delivery. He scheduled me in right away with a body shop to get it fixed. He got a me a rental and even went out of his way to deliver my truck back. Vince has a great personality and will go out of his way to get the job done right. Vince is at the top for a reason. More

RJ Dar -Excellent to deal with! RJ Dar -Not pushy. Was very patient with us. He went the extra mile to find out what we wanted and needed and took the time to find the most suitable RJ Dar -Not pushy. Was very patient with us. He went the extra mile to find out what we wanted and needed and took the time to find the most suitable vehicle for us (Jeep Cherokee). He put up with our nit-picking and did an outstanding job! Everyone we met at Northland Dodge was friendly and very obliging. (A special shout-out to the delightful Collean Dawley!) We can highly recommend RJ and the crew at Northland Dodge. As people who tend to keep our vehicles a long time, so we are looking forward to a ongoing happy relationship with this dealership. More

Top notch service I was referred to Vince and his staff by a close friend of mine. A couple of my buddies have actually purchased vehicles off Vince and it's all been t I was referred to Vince and his staff by a close friend of mine. A couple of my buddies have actually purchased vehicles off Vince and it's all been the same top notch quality. We could of got a vehicle fr Dodge in fort McMurray but after talking to Vince it was an easy choice for all of us, myself especially. Great attitude, great service, reasonable price, and they delivered the vehicle right to you. It was a smooth transition and Vince was there to help every step of the way with any questions or concerns, and makes it feel like he's one of the boys. I regularly recommend any of my friends to this dealer, my sister bought a truck from him and said the same thing about the service and process. More

Top Class Best quality in sales and Service I've ever had. Changed from GM. Northland qualities as different as night from day. Great Sales team great service d Best quality in sales and Service I've ever had. Changed from GM. Northland qualities as different as night from day. Great Sales team great service desk Ed and Mike are outstanding at their jobs. young Jarret approached, closed and sold me a 2014 as nice as nine-pence. Second truck this team have sold me in less than two years. These guys get to know you, help you keep up to date and jump on any wrinkles immediately. the whole process is always painless/ Mike Shepherd More

Great staff good service Brought my vehicle in for service and spoke with Mike Vandenbrink, the service advisor. He provided a very friendly first line contact and was very he Brought my vehicle in for service and spoke with Mike Vandenbrink, the service advisor. He provided a very friendly first line contact and was very helpful with information and advice. While waiting for the vehicle to complete service, also ran into Scott Debianchi, sales rep who was very helpful with information on their line of 2014 Grand Caravans. From the Sales Manager down, I found staff friendly, helpful, respectful and engaging. I keep going back. More

awesome service! Lisa was amazing! She went above and beyond to get us the vehicle that we wanted, she actually got us a better vehicle than we expected we would get! Lisa was amazing! She went above and beyond to get us the vehicle that we wanted, she actually got us a better vehicle than we expected we would get! I would go see lisa again and I would recommend people to go see her also:) and a big thank you to Ryan Nixon for dealing with all of our financing! Great job guys! More

help on the go We were on our way through Prince George and having car troubles so stopped in at the Dodge dealership there. We were greeted in a fast friendly manne We were on our way through Prince George and having car troubles so stopped in at the Dodge dealership there. We were greeted in a fast friendly manner and told although they were short staffed they would get to us as soon as possible. They offered to shuttle us anywhere we'd like while we waited. Our truck was troubleshot and repaired and we were back on the road in under three hours. We really appreciated the fast service and were helped by a competent team for a fair price. More

Professional and Friendly Our salesperson Emily Gjerde ,although I found out subsequently is relatively new to sales, handled herself as an experienced professional. She was at Our salesperson Emily Gjerde ,although I found out subsequently is relatively new to sales, handled herself as an experienced professional. She was attentive and helpful but not pushy. When I asked a question she did not know she checked immediately and got the answer . She talked to the Shop Foreman on one issue and provided a detaile explanation on the merits of dual versus a single alternator on the diesel truck we were considering. Concerning price we made an offer and the Sales Manager through Emily got back to us promptly. We were not made to wait as if often a sales tactic.. I was actually negotiating a deal on behalf of my son who was at the time working on the oil rigs in Northern Alberta. Emily facilitated my sending pictures and she sent details on the truck features and options. The deal was done over the phone with my son and delivery to His home outside Red Deer Alberta with a stop in Hinton to sign papers and receive final payment from my son was handled flawlessly. In my over 40 years of purchasing vehicle I rate this as one of my best experiences More

Great service! Found what I was looking for with great service from everyone involved! Salesperson RJ was very accommodating with our schedule. Would recommend to fr Found what I was looking for with great service from everyone involved! Salesperson RJ was very accommodating with our schedule. Would recommend to friends and family. More