Northland Chrysler Jeep Dodge

Alignment/recall service Arrived at service station, was greeted kindly was offered complimentary car wash. Met with service member to go over service work for the day. The or Arrived at service station, was greeted kindly was offered complimentary car wash. Met with service member to go over service work for the day. The organized a ride to go back to work. Was overall very professional and great customer service. More

Great service The service department has quickly addressed my vehicle's issues and are working on my Jeep to rectify the problems. They had my vehicle in the bay b The service department has quickly addressed my vehicle's issues and are working on my Jeep to rectify the problems. They had my vehicle in the bay before I even dropped off keys and signed the paperwork, it was cleaned out and then moved to the parking area to get looked at. So far I am quite impressed with how I have been treated with the service department. More

1500 ram sport Brought my truck in for recall work was fast and easy service. The representive answered all my questions and concerns. And was very friendly and plea Brought my truck in for recall work was fast and easy service. The representive answered all my questions and concerns. And was very friendly and pleasent to talk to More

1500 ram sport Any time that I have a problem with my vehicle they do amazing work on my truck and quick service over all happy with everything Any time that I have a problem with my vehicle they do amazing work on my truck and quick service over all happy with everything More

Truck purchase Robbie is great to deal with. Very knowledgeable about the products and doesn't mess around. He understood what I needed and got me into a vehicle sui Robbie is great to deal with. Very knowledgeable about the products and doesn't mess around. He understood what I needed and got me into a vehicle suitable for my lifestyle More

3500 deisel truck battery? Brought in my 3500 diesel truck that I purchased in June,that has only 10000 kms,to the new dealership.Wow what a difference from the previous locatio Brought in my 3500 diesel truck that I purchased in June,that has only 10000 kms,to the new dealership.Wow what a difference from the previous location. Pulled right in,girls took over and diligently did their tasks that included vacuuming truck out. Chase was my team leader(go green team) and handled my chief complaint with a good re-pore,but my only time I got apprehensive was when he told me that if they service techs could not find anything wrong,that I would be charged for service time of $70..I don't know if I should have felt like that; after I pd. over $70000 and got the best warranty to boot,and that when I have to inconvenience myself to take truck down there for a day ;it is for a reason,and Northland should ensure tech gets paid for that,and not me picking up tab.I'm writing this before I have received news yet of outcome. But to add ,the new shop is awesome ,lounge is pleasant, spacious,quieter,and the farmers bagel is delicious..Probably take my Hon there just to dine on that. And of course ,Harry is always a delight to talk to on ride home. More

Excellent service and very proffessional Rob was without a doubt the least pushy, helpful dealer representative I've had the pleasure to meet with. He took the time to explore several option Rob was without a doubt the least pushy, helpful dealer representative I've had the pleasure to meet with. He took the time to explore several options with us and attended the test drives with a very educated answer to all our questions It was obviouse he took the time to understand all of the pros and cons to the vehicles we tested 4 different ones to be exact I loved the non pushy style and sheer helpful attitude We didn't feel like we drove off with the wrong choice He personally drove our choice to our home as we had two vehicles to attend to after our purchase He followed up with us to make sure we were happy with our choice and to see if there were any problems with our purchase Very rare to run in to a sales person with that kind of integrity My parents purchased a vehicle from him previously and recommended him to my wife and myself I can understand why What an asset to any dealership as well as any customer looking for what suits their needs best More

Awesome Service I received a call from Robbie and found him to be very friendly and accommodating on the phone so my husband and I decided to go in and see what was o I received a call from Robbie and found him to be very friendly and accommodating on the phone so my husband and I decided to go in and see what was offered. I was very sceptical at first but soon relaxed and was able to converse with Robbie. He was professional, understanding, and helpful. I will definitely refer him to anyone wishing to purchase a vehicle. We are totally satisfied with our purchase of a new Grand Caravan. More

great experience I had a great experience purchasing my Dodge Journey. There was no pushy sales, I sent an email stating what I was looking for and I got what I wante I had a great experience purchasing my Dodge Journey. There was no pushy sales, I sent an email stating what I was looking for and I got what I wanted. I have and will continue recommending people check out the Dodge dealership. -Cheryl Johnson More

Fix Brakes and poor steering My husbands 2003 truck required a brake job and the steering fixed. He was very concerned especially with the steering which seemed to be getting wors My husbands 2003 truck required a brake job and the steering fixed. He was very concerned especially with the steering which seemed to be getting worse. Brandy understood the problems and issues and was very kind and reassuring. The brakes now work well and the wandering steering is much improved. She made many helpful suggestions and told my husband to return his vehicle if he was not satisfied with the results. I must say the service is really good now compared to our last visit a few years ago ! More