Northland Chrysler Jeep Dodge

Great Customer service Had an issue with my new truck and drove into the service bay and was promptly greeted. The parts department and the service department where able to Had an issue with my new truck and drove into the service bay and was promptly greeted. The parts department and the service department where able to co-ordinate the ordering of the new part and the scheduling of the appointment to meet my travel times. The only negative thing I have to say is the shuttle service gal drove dangerously on icy roads doing 80 on the icy Ospika Blvd. Hats off to Michael for dealing with my complaint in a professional manner. More

It was great I was expecting it to take all day but it only took a couple of hours instead and the service was great I recommend them highly. I was expecting it to take all day but it only took a couple of hours instead and the service was great I recommend them highly. More

Chase sharpe Chase was very knowledgable towards the problem my truck was having. He got me into the shop as quickly as possible as I use my truck for work. Would Chase was very knowledgable towards the problem my truck was having. He got me into the shop as quickly as possible as I use my truck for work. Would highly recommend seeing him. More

Good service Chase is always good to deal with, he is very knowledge about my truck and goes above and beyond to make sure I'm taken care of. Chase is always good to deal with, he is very knowledge about my truck and goes above and beyond to make sure I'm taken care of. More

Alignment/recall service Arrived at service station, was greeted kindly was offered complimentary car wash. Met with service member to go over service work for the day. The or Arrived at service station, was greeted kindly was offered complimentary car wash. Met with service member to go over service work for the day. The organized a ride to go back to work. Was overall very professional and great customer service. More

Great service The service department has quickly addressed my vehicle's issues and are working on my Jeep to rectify the problems. They had my vehicle in the bay b The service department has quickly addressed my vehicle's issues and are working on my Jeep to rectify the problems. They had my vehicle in the bay before I even dropped off keys and signed the paperwork, it was cleaned out and then moved to the parking area to get looked at. So far I am quite impressed with how I have been treated with the service department. More

1500 ram sport Brought my truck in for recall work was fast and easy service. The representive answered all my questions and concerns. And was very friendly and plea Brought my truck in for recall work was fast and easy service. The representive answered all my questions and concerns. And was very friendly and pleasent to talk to More

1500 ram sport Any time that I have a problem with my vehicle they do amazing work on my truck and quick service over all happy with everything Any time that I have a problem with my vehicle they do amazing work on my truck and quick service over all happy with everything More

Truck purchase Robbie is great to deal with. Very knowledgeable about the products and doesn't mess around. He understood what I needed and got me into a vehicle sui Robbie is great to deal with. Very knowledgeable about the products and doesn't mess around. He understood what I needed and got me into a vehicle suitable for my lifestyle More

3500 deisel truck battery? Brought in my 3500 diesel truck that I purchased in June,that has only 10000 kms,to the new dealership.Wow what a difference from the previous locatio Brought in my 3500 diesel truck that I purchased in June,that has only 10000 kms,to the new dealership.Wow what a difference from the previous location. Pulled right in,girls took over and diligently did their tasks that included vacuuming truck out. Chase was my team leader(go green team) and handled my chief complaint with a good re-pore,but my only time I got apprehensive was when he told me that if they service techs could not find anything wrong,that I would be charged for service time of $70..I don't know if I should have felt like that; after I pd. over $70000 and got the best warranty to boot,and that when I have to inconvenience myself to take truck down there for a day ;it is for a reason,and Northland should ensure tech gets paid for that,and not me picking up tab.I'm writing this before I have received news yet of outcome. But to add ,the new shop is awesome ,lounge is pleasant, spacious,quieter,and the farmers bagel is delicious..Probably take my Hon there just to dine on that. And of course ,Harry is always a delight to talk to on ride home. More