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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
September 15, 2019
bad service Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was abou Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was about $160.00. I responded that Mopar had a special on for $89.95. After showing them the special on my phone they agreed to the price. When I told them I had a coupon from Mopar for $25 off a synthetic oil they basically refused it, and had a greatly inflated price for synthetic oil. In the end I agreed for them to use their standard oil. When I got the bill their standard oil is not Pennzoil or Mopar but something called Big Red Oil. This oil does not meet Chrysler Spec. MS-6395 which is recommended for Chrysler vehicles. The service manger lied to my face and told me this had been the standard oil for the past few years, I had never received it before. I will never set foot in this dealer again and would suggest anyone that does do so with a great deal of caution. More
by John
Employees Worked With
Sarah Finlay
September 03, 2019
Unscrupulous Misrepresentation of Mileage This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser fals This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser falsehood). . Whether this was a lapse of ethics, competence or both is unclear - but this incident cost us much time, money, and angst. After the ordeal in dealing with them, I would not recommend them to my worst enemy. Out experience shows you can't take anything at face value in dealing with them. Consumer beware! More
by carhub.ca victim
Employees Worked With
Ellie Damneh
September 02, 2019
Recent Purchase My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me i My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me into buying. He treated me and my family very well and I have no complaints there. When I picked up my vehicle Arian was more than helpful, professional and just a real nice guy. My only complaint with this company is their business model. If you want to buy, you are forced into financing at 7% and a finance fee. However once you work the fee into the price the vehicle was still well below the average market price. More
by Twsum
Employees Worked With
Bruce, Arian
August 31, 2019
Fixed when nobody else could Fixed my van when nobody else could. I was tired of just having my mechanic guess at repairs. North york chrysler fixed my overheating van on my first Fixed my van when nobody else could. I was tired of just having my mechanic guess at repairs. North york chrysler fixed my overheating van on my first visit. 5/5 More
by Airam
Employees Worked With
jon (advisor)
August 31, 2019
Great service I was towed to north York Chrysler after I hit a hole and deflated my tire. Luckily there was a tire in stock. Thank you Jon for looking after my car. I was towed to north York Chrysler after I hit a hole and deflated my tire. Luckily there was a tire in stock. Thank you Jon for looking after my car. More
by Yayi
Employees Worked With
Jon
August 31, 2019
Fantastic service Stopped in to have some fluid levels checked on my jeep. I was surprised that the team actually topped up fluids without charging me! Even the washer Stopped in to have some fluid levels checked on my jeep. I was surprised that the team actually topped up fluids without charging me! Even the washer fluid was topped up! More
by Fulta
Employees Worked With
Jon
August 31, 2019
Excellent communication Booked my work truck in for a recall and several service items. Estimate time was explained to me and instead of waiting around all day, I was able to Booked my work truck in for a recall and several service items. Estimate time was explained to me and instead of waiting around all day, I was able to rent a car at the attached rental place and Jon let me know when my car was ready. More
by Jamal1500
Employees Worked With
Jon
August 31, 2019
Tire Light On My tire warning light came on in the middle of my road trip and this was my closest dealer. Even though I had never been here before, the service guy My tire warning light came on in the middle of my road trip and this was my closest dealer. Even though I had never been here before, the service guy was super nice and had one of the mechanics help me check my tires and top up the air. More
by Anne
Employees Worked With
John (service advisor)
August 31, 2019
Great Dealership! Great place to service your car with lots of great people. Service staff take their time to explain things clearly and go above and beyond with the li Great place to service your car with lots of great people. Service staff take their time to explain things clearly and go above and beyond with the little things to make the experience special. Thank you Jon! More
by Mykal
Employees Worked With
Jon
August 31, 2019
New Tires Friendly and knowledgeable staff at North York Chrysler. Got a great quote on new tires for my car and had them installed that day. Great! Friendly and knowledgeable staff at North York Chrysler. Got a great quote on new tires for my car and had them installed that day. Great! More
by Adam
Employees Worked With
Jon
