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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
June 20, 2014
Service They told me my car will be ready in 2,5 but it was ready after 5 hours!! They didnt let me know there was a delay and they were very rude. I dont lik They told me my car will be ready in 2,5 but it was ready after 5 hours!! They didnt let me know there was a delay and they were very rude. I dont like to go back there. More
by Zuhal
Employees Worked With
John, Craig and the Manager of Service
June 20, 2014
This review pertains to Chris Christidis ONLY I will be reviewing Chris Christidis EXCLUSIVELY and NOT the actual dealership, North York Chrysler, as my review for the dealership would be the oppo I will be reviewing Chris Christidis EXCLUSIVELY and NOT the actual dealership, North York Chrysler, as my review for the dealership would be the opposite of the following: I purchased a 2006 Nissan 350z from this dealership and they agreed to fix the rust spots on the roof (written into contract) and the auxiliary belt. Unfortunately, neither was done when I came to pick the car up but both issues were rectified when I dropped the car off a week later. The roof had been repaired and the belt was replaced. Chris Christidis took initiative to replace the windshield which had a huge scratch on it. The car had a few other parts go wrong like the thermostat which Chris also replaced on his own merit. Unfortunately, the service done by the shop on the roof and windshield was subpar and the car developed a leak through the roof and displayed poor aerodynamics due to improper fitment of the windshield. Fortunately, I took the car back and Chris once again rectified the issue. The wait was considerable, however, worth it because Chris overlooked the workmanship quality this time and the result was above expectations. Chris was a pleasure to communicate with and solved all my issues for me. More
by ryanmackk
Employees Worked With
Chris Christidis
June 20, 2014
TERRIBLE SERVICE.Absolutely Shocked! We came to look at a Jeep Wrangler with the intention of buying it. I absolutely loved the car. My father and brother were also present so keep in min We came to look at a Jeep Wrangler with the intention of buying it. I absolutely loved the car. My father and brother were also present so keep in mind that it wasn't a bunch of teenagers wasting time. Never have we ever, EVER, had such inconceivably idiotic service. First of all, they don't provide you with any numbers. Not a single price is listed in the dealership showroom when you walk in. Good start. We spent 2 hours at the dealership and every time we asked what we were working with (regarding the dollar amount), we were met with not a price but rather more questioning as to whether or not we were "serious" about buying. Yes, we're serious. That's why we came. If I wanted to screw around, chances are I wouldn't come to a dealership and spend two hours looking and test driving a single car. Plus, there was nobody in the stupid place. However, with that being said, I am sure I am not the only one that looks at more than one car when shopping around and believe it or not, price does impact my decision. None of the cars have prices on them, nor do any of the cars display package pricing. We actually couldn't even get an estimation out of him. In fact, when we asked for a brochure we were told they have but are told not to give them out because the numbers are always changing.Who in the world goes car shopping blind?! Perhaps I should have just come with a blank cheque to suit your ever changing prices and rates. Now, let's get into the fantastic pricing of this car (partially Chrysler's dumb fault as well). Leasing this car is a JOKE. When he finally brought us some numbers, a 48 month lease on a $38, 000 car came out to roughly $750 (just over $800 with HST). To put that in plain English, leasing this car for four years means your buying out the ENTIRE CAR, plus some. But wait, there's more! The residual value of the car is roughly $18, 000. This literally blew my mind. How in the world does this make sense? What the hell is the point of the residual value then? If leasing is not a plausible or popular option on this car, you know what's a good idea? Telling your customer at the beginning rather than dicking around for 2 hours. Now, I can understand that some numbers are not in the hands of the salespeople, but you know what is? Customer service. Which, by the way, you are running dangerously low on. Every time I asked for a quote, he asked me whether I was serious about it. Can I just say this for all salespeople out there- you can't sell a car in 5 minutes and you sure as hell can't do it without showing a potential customer the price. So, if you ask me if I'm serious and ready to buy a car tonight you better give something to work with. If you keep me in the dark for two hours and then spring an $800 monthly price on a $38, 000 car, you're really going to piss me off. In fact, you already pissed me off when you had no idea about half the functions on the car. If you don't know about the car and whether it can go from 4-wheel drive to 2-wheel drive, then get someone else to help us. I'm not buying a pack of gum. I'd like to know what I'm spending 40k on. Asking him to get us a quote was like pulling teeth. Doesn't a computer calculate that kind of information? Why is it such a difficult task that I have consistently ask for? Also, it seemed like his manager was the only person in the entire place that was able to provide the numbers. How godly of him .What the hell is everyone else there for? You can imagine that when we saw the number, without being given any estimations, we were shocked. This, my friend, is not a deal. It's a joke. And telling us that you guys have to make money is literally the dumbest customer service route you could have taken. The money we make is not meant to go to our bank accounts and straight into your pocket. So when you tell me that, all I hear is this price is the way it is because we need to make a nice profit. Deal with it. When we walked over to talk to the manager, they were all just standing around laughing and wasting even more time. At that point, I got pissed. Don't waste my time. Actually, funny thing is when we mentioned that our time was wasted we were bitched at for wasting HIS time. OH, I'M SORRY! Do you work there or was all of that fake bullshit salesperson chit-chat just something you like to do as a hobby. Anyway, I'm done. A royal waste of time. And now I just hate your entire unprofessional dealership. That's how easy it is to lose customers who are actually willing to spend money. More
by CarShopper159
Employees Worked With
Marshall Uretsky
June 20, 2014
North York Chrysler Randy Cho We met Randy at the Toronto Auto Show. He was very helpful and friendly so we visited the dealership the next day and ended up purchasing a Jeep Cher We met Randy at the Toronto Auto Show. He was very helpful and friendly so we visited the dealership the next day and ended up purchasing a Jeep Cherokee. Our only complaint is the time it took to get our new vehicle, which was totally beyond Randy's control. He had everything ready when we finally got to pick up the car and all went smoothly. Thanks Randy! More
by dkerr4
Employees Worked With
Randy Cho
June 19, 2014
Everyone is so courteous, friendly This area is dominated by car dealerships and this dealership was amazing in every way. All customers are treated with superb hospitality and the cars This area is dominated by car dealerships and this dealership was amazing in every way. All customers are treated with superb hospitality and the cars on show are fantastic. My sales rep was Tyler Stievenart. He was very quick in responding and communicating with me. Was able to answer all my questions and clarify any doubts. From the moment I walked through the door Tyler took great care of me and was so courteous and friendly... He went the extra mile, and then another mile. I truly appreciated the great service. I definitely will be recommending my family and friends to come to your store More
by RyanD'souza
Employees Worked With
Tyler Stievenart
June 18, 2014
Excellent Service! Thanks to Randy Cho at NorthYork Chrysler who provided us with excellent service, we were able to find the used car we were looking for! Thanks to Randy Cho at NorthYork Chrysler who provided us with excellent service, we were able to find the used car we were looking for! More
by TDimopoulos
Employees Worked With
Randy Cho
June 18, 2014
Pirone Testimonial I would like to take this opportunity to thank Tyler our sales man for my experience at North York Chrysler in the purchase of my brand new 2014 Dodg I would like to take this opportunity to thank Tyler our sales man for my experience at North York Chrysler in the purchase of my brand new 2014 Dodge Ram 1500 Diesel. He was a gentleman and very courteous to my needs. I would also like to give a big thank you to our sales manager Ash Ajmani for going out of his way to make sure our vehicle was prepared and ready for us to take home. I would highly recommend this dealership to any of my friends and family looking for a new or used vehicle as i found their staff to be knowledgeable and courteous to my needs. I would like to also thank Tom for having a great team in his business. Thank you for making my experience a most pleasureable and happy one. More
by Pirone
Employees Worked With
Tyler , Ash Ajmani
June 12, 2014
The sales person was very nice very knolagable and NOT pushy a pleasure to work with nice to talk to and called a few days after the dael to see if we were satisfied with the van a pleasure to work with nice to talk to and called a few days after the dael to see if we were satisfied with the van More
by perhardt
Employees Worked With
Marshall Uretsky
June 11, 2014
Good Experience I purchased a Dodge Caravan from Paulo. He is an experience salesperson. I got a great deal from him. He is patient and explaining me all the details I purchased a Dodge Caravan from Paulo. He is an experience salesperson. I got a great deal from him. He is patient and explaining me all the details about the vehicle. I appreciate that he spends lots of time. Thank you, Paulo. More
by lovekid
Employees Worked With
paulo
June 09, 2014
Great Customer Service at North York Chrysler I purchased a 2013 silver Jeep Wrangler last weekend, and I absolutely love it. I was helped by the manager Ash, and Yogi in sales. They were able to I purchased a 2013 silver Jeep Wrangler last weekend, and I absolutely love it. I was helped by the manager Ash, and Yogi in sales. They were able to help me get the Jeep I wanted with ease. If your going to buy a vehicle, I would suggest that you go see them. Their help went above and beyond what I expected. The rear brake light went out and I brought it in the same day, and within 15 minutes they had replaced it, as well as buffed out some marks on the fender. More
by ThomasB89
Employees Worked With
Manager Ash, and Sales representative Yogi
