North Hill Mazda

Great Energy and customer service What a breath of fresh air, I haven't received that kind of customer service in a long time. Thank you Steve, Sylvain, and Davin, it's people like you What a breath of fresh air, I haven't received that kind of customer service in a long time. Thank you Steve, Sylvain, and Davin, it's people like you that make a real difference, I'm very grateful for everything. More

David Sosa in sales I was looking for a car with my Grandpa to take back to school in the fall and something that would get me to and from work in the summer. David was v I was looking for a car with my Grandpa to take back to school in the fall and something that would get me to and from work in the summer. David was very helpful and informative with the test drive and answered all my questions well. Being in sales myself it was a cool experience to learn about the dealership and the cars there. I am very happy with my 2016 mazda 3 sport GS purchase. Dealing with North hill mazda has been a pleasent experience. More

Very happy I checked out North Hill Mazda! I was looking for a car in December 2015 due to the fact I'd been in a car accident and my car, which was a 2009 Mazda 3, had been written off. North I was looking for a car in December 2015 due to the fact I'd been in a car accident and my car, which was a 2009 Mazda 3, had been written off. North Hill was my second day of looking after a rather disappointing first day and while my first day felt like I was dealing with salespeople, I never got that feeling at North Hill, Marek Pawlikowski was friendly, compassionate and very helpful - and incredibly passionate about Mazda vehicles and what they can do! Before I left that day, a deposit had been made on my current 2015 Mazda 3! Danielle in financing was just as friendly as Marek, and I felt like I was in good hands throughout the whole process! It's been just over a month and I love my car and have happily showed it off to friends, coworkers and social media! I would highly recommend North Hill Mazda to anyone, whether you've driven a Mazda before or not (and you really should do a test drive, they are fun and functional cars!). Diane A More

Excellent people, amazing cars Being a Mazda owner for over 12 years, I am really amazed at how great this dealership is. The staff are always friendly, the service is top notch, an Being a Mazda owner for over 12 years, I am really amazed at how great this dealership is. The staff are always friendly, the service is top notch, and the new management really bend over backwards for customer experience. I would recommend this dealership for your service, or buying your car, as they have a 4+ Star rating on Google, and Yelp, from real customers, not these fake ones below, that are clearly from made up posts, from competitors most likely. Love my Mazda! More

New CX-3 2016 Just got my new 2016 Mazda CX-3 and I can say the Customer Service was just incredible. First with David Sosa the sale's man, really understood what I Just got my new 2016 Mazda CX-3 and I can say the Customer Service was just incredible. First with David Sosa the sale's man, really understood what I needed and wanted. Then with the Manager Robert super easy to talk to, really explains all the details, and last but not least Finance Kenny really got me a good low interest and so good upgrades. Thank You North Hill Mazda!! More

Love Northhill Mazda I have been going to Northhill Mazda for a while to service my Mazda 3. Every time I go in, the staff are so friendly and knowledgable. They understan I have been going to Northhill Mazda for a while to service my Mazda 3. Every time I go in, the staff are so friendly and knowledgable. They understand my needs and concerns and to my surprise go beyond just servicing my vehicle and washed my car and fixed a large dent in my rear bumper by hammering it out with no extra charge. Just what I needed as I have recently lost my job so it was very much appreciated. More

A bunch of liars Do not go to North Hill Mazda. The salesman repeatedly provided misleading information. His manager tricked me to go back to the dealership, promising Do not go to North Hill Mazda. The salesman repeatedly provided misleading information. His manager tricked me to go back to the dealership, promising a better deal. However, the final deal was not what they promised. More

What Service? We recently purchased a new Mazda 3 for our daughter, by the way she loves her car. In past new car purchases I have found that based in price ran We recently purchased a new Mazda 3 for our daughter, by the way she loves her car. In past new car purchases I have found that based in price range of comparable cars there isn’t much difference in the actual vehicles, our motor vehicles have ranged between $2500 (new) to $190,000 (used), we currently own 7 vehicles, ranging from scooters to a motor coach. The difference is in the service. Mazda has proven at the bottom of the list. We went to a non-Mazda place for our first oil change because it was so difficult to get one without booking ahead one week! I have been very loyal to Infiniti because of the extremely high level of service - in Denver my oil changes included a valet service and a car to use for the day! Unfortunately they do not offer that in Canada, so I have been going somewhere else. We also own a Cadillac and a Mitsubishi - Infiniti is by far the best. This morning I had a call from a Mazda service person who was very cheerful when I told her we went somewhere else for our service! Are you kidding me? It seems to me that most of your profits come from the service department, not on car sales. I am writing because after spending $20,000 cash, I expect more. More

Dealer replaced mirror or parts or mirror to repair shaking. Now power adjustor does not work properly. Mirror glass had finger prints all over it and pieces of wire connector left inside. Overall, ver shaking. Now power adjustor does not work properly. Mirror glass had finger prints all over it and pieces of wire connector left inside. Overall, very sloppy work. More

Horrible horrible service. Mounted a tire INSIDE OUT. Horrible horrible service. Mounted a tire INSIDE OUT. Went flat and could have been disastrous as I discovered the issue just before driving on the Horrible horrible service. Mounted a tire INSIDE OUT. Went flat and could have been disastrous as I discovered the issue just before driving on the highway. Had to replace the tire as it was not repairable. Every oil change I get, the check engine light comes on two days later. They refuse to diagnose the problem and tell me I have to pay them over $100, even though THEY were the ones tinkering under the hood. Told me I needed to replace the power steering fluid, even though it was done only 3 months prior at a different garage. Told me I needed to pay to have a gasket replaced because it was leaking, when they performed that exact service less than a year prior. When I called them out on this and told them they could warranty repair it, I never heard back from the manager, nor has the issue been brought up since and I have been there twice since. GUESS IT'S NOT THAT LEAKY AFTER ALL! These people don't care about your business, your safety, or your bank account, only theirs. I will not be returning EVER AGAIN. More