
North Edmonton Kia
Edmonton, AB
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328 Reviews of North Edmonton Kia
EXCEPTIONAL SERVICE!! I was recently in a motor vehicle accident and I was put in a awful position where I had a tough time getting into another vehicle, I walked into the I was recently in a motor vehicle accident and I was put in a awful position where I had a tough time getting into another vehicle, I walked into the dealership with big problems and even bigger doubts. Mark Ressette wasted no time politely introducing himself to me immediately as I walked through the doors and had listened as I told him about my certain problems and explained how they were my only chance to get a new vehicle. Mark greatly sympathized with my current situation and had promised to do his very best to make things work. Mark and I had spent a lot of time talking on the phone and messaging back and forth to deliver information in the most efficient way possible to ensure I was up to date with what was happening on their end. During this time I had also dealt with Olivia Rasa in finance, she was very on top of things when it came to notifying me about my case and how things were going on the financial side of things. In the end everything worked out significantly better than I could have ever imagined, and they even went as far as cutting my interest rate in half and a putting me in a fancy sports car, a lot better than I had planned for! I can't describe in words how much I appreciate everything they had done to help me when I was down and out and thanks to them, not only and I in a much better position in my vehicle but in life as well. More
New Vehicle Purchase A great experience from start to finish. All staff were super friendly, helpful and considerate of all our needs. Dealership was exceptionally clean a A great experience from start to finish. All staff were super friendly, helpful and considerate of all our needs. Dealership was exceptionally clean and offered a full line of choices from there large inventory. More
Amazing Service!!! What an awesome dealership!! Very welcoming. We felt at home, the staff were smiling and very helpful! We worked with Alisha Lemoine and she was great What an awesome dealership!! Very welcoming. We felt at home, the staff were smiling and very helpful! We worked with Alisha Lemoine and she was great!! Alisha made the process quick and painless.. so easy and quick!! We really felt that they were there to help us, and they wanted the best for us!! We can thank alisha and the staff enough, we are beyond happy!! More
Best KIA dealer in Edmonton I purchased a new 2016 Sorento Sept 2015. After 5 months of driving it I'm loving the new vehicle and I have no complaints on the 2016 Sorento awesome I purchased a new 2016 Sorento Sept 2015. After 5 months of driving it I'm loving the new vehicle and I have no complaints on the 2016 Sorento awesome vehicle to have and drive. The vehicle also went in for it's first service and hands down to the service crew as they did a fantastic job.The only negative that I would point out is the KIA rewards program. North Edmonton KIA should have awarded me 120000 worth of rewards points as I was a previous KIA owner and also referring a relative and I was unhappy that it took the dealer weeks to even activate/enroll me in the program and still never awarded me the points. Overall I would have given the dealer a 5 star rating but with the inability to award rewards points I was a bit unhappy. I would still recommend this dealership as they are professionals and awesome people to deal with. More
Pleasantly amazed! I had an amazing experience at this dealership. Being very green to buying vehicles from dealerships, I was amazed at how they accepted the negotiatio I had an amazing experience at this dealership. Being very green to buying vehicles from dealerships, I was amazed at how they accepted the negotiation process I went through on the vehicle I was interested in, and after that was finished, they went above and beyond to teach me more about the vehicle purchasing process. I've been in the market to purchase a vehicle for the last year, and no other dealership has showed as much authenticity as the staff I dealt with at north end kia, specifically David, Paul, Habeeb and Brittney. We negotiated, laughed, had good conversation and still maintained a solid authentic relationship once the deal was closed. I recommend this dealership to anyone who is weary about dealing with car sales people. David Zappacosta is a wonderful person to deal with, and I highly recommend you buy a car from him. He is friendly, helpful, authentic, attentive and courteous. Doesn't get much better than that!! Can't say enough about this dealership and how much I appreciated their business style. Very professional and trustworthy! More
Incredible service I'm always impressed with the quality of service here - across the board; I drive out of my way for it and it's worth my time. Very special thanks t I'm always impressed with the quality of service here - across the board; I drive out of my way for it and it's worth my time. Very special thanks to miss Amelie for her contributions; a classy organization More
Great Christmas eve service Every one was awesome to deal with. Steve was So helpful and easy going. Was so nice to have someone not crazy pushy. Even having another sales person Every one was awesome to deal with. Steve was So helpful and easy going. Was so nice to have someone not crazy pushy. Even having another sales person help me when I wasn't there customer was so nice. Everyone was so kind. More
care about customer satisfaction They still do care about the customer satisfaction even after the purchase is closed. They are willing to look into the matter that need to be fixed o They still do care about the customer satisfaction even after the purchase is closed. They are willing to look into the matter that need to be fixed on the car. With this kind of service, I see no reason why I don't look for them in the future. More
Best dealership ever !!! Considering mine and my fiancé's situation . We recently were stuck in a loan with go auto , north Edmonton Kia managed to swing some deals and get us Considering mine and my fiancé's situation . We recently were stuck in a loan with go auto , north Edmonton Kia managed to swing some deals and get us out of the crappy loan we were in . Travonne was the employee we dealt with . She was super professional always was there when I needed to text or call . She answered all our questions , always made us feel comfortable and never made us think for a moment this was just another sale for her . She met and marched all our requirements and needs in a vehicle . We both love our new ride and I wouldn't trade the experience and all the hard work in for the world ... Hands down the best employee and service ever !!!! More
great place The help and friendly sevice was the best I have ever received. I.have bought 3 new vehicles from two dealerships. This was the best experience I have The help and friendly sevice was the best I have ever received. I.have bought 3 new vehicles from two dealerships. This was the best experience I have had. Even in parking lot I was.unsure of how remote starter worked. A services member just going bye stopped and showed me how it worked. I would rate 5 pluse More