North Bay Toyota

Tire Swap & Scheduled Maintenance Appreciated the last minute extra request for rust inspection. Staff was courteous and shuttle was helpful. Asked for winter wipers, front changed; Appreciated the last minute extra request for rust inspection. Staff was courteous and shuttle was helpful. Asked for winter wipers, front changed; was advised rear was ok. Not sure why vehicle was pulled from wash lineup, and cued up further back, no explanation. I pulled vehicle from wash lineup. No card reminding of tire re-torque. Rear wiper less than adequate after leaving. More

Tire swap Efficient and pleasant experience. Received immediately, during brief wait, time for a coffee, some work and view of the showroom. No surprises or oth Efficient and pleasant experience. Received immediately, during brief wait, time for a coffee, some work and view of the showroom. No surprises or other services necessary. More

I was very disappointed in the length of my service#22.5 I was very disappointed in the length of my service#2 2.5 hours is unacceptable I made and appointment weeks earlier for a date and time for a reaso I was very disappointed in the length of my service#2 2.5 hours is unacceptable I made and appointment weeks earlier for a date and time for a reason. I had another appointment booked somewhere else for 2 pm and I was late. I have dealt with these dealership since 2007 and bought all my cars through this dealership. I also do not care if you take off the street non-Toyota customers to install their winter tires either which was the reason I can assume that pushes my service to be 2.5 hrs. Also, on numerous occasions I have asked Toyota and the dealership to remove my deceased husband name from my account. I should not have to endure the pain of his memory because you cannot get things straight at Toyota. Regards Darlyne Wray More

Install Winter Tires - Brake Repair Explanation Appreciate the one on one service. Fast, efficient. Jared explained to me what was wrong with my brakes, showed me on the computer and also offered Appreciate the one on one service. Fast, efficient. Jared explained to me what was wrong with my brakes, showed me on the computer and also offered advice on the best course of action. More

Courteous and knowledge. Very pleased. The courtesy shuttle driver was excellent and created a friendly environment with his conversation with all of us. I am very pleased. shuttle driver was excellent and created a friendly environment with his conversation with all of us. I am very pleased. More

Great service. Dropped off my SUV on Tuesday night to get the tires changed for my appointment on Wednesday 5:30 PM. The advisor called me on Wednesday at 9:00 Am t Dropped off my SUV on Tuesday night to get the tires changed for my appointment on Wednesday 5:30 PM. The advisor called me on Wednesday at 9:00 Am to tell me that my vehicle was ready. Great service. Thank you More

Service 1 and install Winter tires Service 1 and change tires from Seasonal to Winter. Service was done promptly and car was ready when promised. They didn't have the tires I wanted but Service 1 and change tires from Seasonal to Winter. Service was done promptly and car was ready when promised. They didn't have the tires I wanted but special ordered them without any issues. More

wonderful service Everything went well. the young woman who drove me back and forth for my appointment was very nice and punctual. I appreciated the washing of the ca Everything went well. the young woman who drove me back and forth for my appointment was very nice and punctual. I appreciated the washing of the car. More

Great Service Awesome friendly and professional staff, love the car wash, excellent timing and work completed to my satisfaction, Snow tires on Just I time for the Awesome friendly and professional staff, love the car wash, excellent timing and work completed to my satisfaction, Snow tires on Just I time for the first snowfall! More

Easy to book in for service! I booked into get my winter tires on. Dropped off the car on the day and the car was ready shortly after. They even washed the car for me! Everybody I booked into get my winter tires on. Dropped off the car on the day and the car was ready shortly after. They even washed the car for me! Everybody I talked to was friendly as well. More