North Bay Toyota

Job Completed. They didn't return my calls so it took time to get in. They cancelled on short notice and I needed to rebook. When I arrived they had only booked one They didn't return my calls so it took time to get in. They cancelled on short notice and I needed to rebook. When I arrived they had only booked one service I needed. Completed both at appt. upon request so I am satisfied. More

Service This was my first visit and I was made to feel very comfortable. When I went to pick my car up I was greeted by my name and really appreciated that. I This was my first visit and I was made to feel very comfortable. When I went to pick my car up I was greeted by my name and really appreciated that. I will definitely go back for services. More

Great Service I have been dealing with North Bay Toyota since 2002. I love my Camry (I'm on my 2nd one). The service has always been top notch and the staff frien I have been dealing with North Bay Toyota since 2002. I love my Camry (I'm on my 2nd one). The service has always been top notch and the staff friendly and courteous. More

Very Positive Experience Everytime! I can complain about price because I do that all the time as a consumer. But dealing with my local North Bay Toyota has always been a very positive ex I can complain about price because I do that all the time as a consumer. But dealing with my local North Bay Toyota has always been a very positive experience. My last visit was for transmission fluid flushing and as usual, the staff are always very nice, professional and ever willing to lend a helping hand. Few months back, I had a warranty issue with brakes that were replaced less than two years prior and the staff resolved it in a way that blew me away; they re-did the brakes without collecting a dime, despite that the worn out brakes were after market and the newly replaced ones were OEMs. I felt bad that I wasn't allowed to pay the difference in cost. All the staff I've come in contact with are very personable. More

Excellent 1st service of my RAV4. They were waiting for me when I arrived, and the appointment took the estimated time. They even washed my vehicle which was 1st service of my RAV4. They were waiting for me when I arrived, and the appointment took the estimated time. They even washed my vehicle which was nice. More

Awesome Service Couldn't be happier with the Service I received from the time I walk in to the time I left. Mike did an amazing job greeting me and explaining everyth Couldn't be happier with the Service I received from the time I walk in to the time I left. Mike did an amazing job greeting me and explaining everything I needed to know. And another thing that really stood and grabbed my attention was while serving me another customer came to the the counter and tried to butt in our conversation and he politey told her to wait as he was serving me that he would get to her when he was done. Now that's service. Thank you again. More

Consistently great service I just can't say enough about how great the customer service is at Toyota. It's always so easy to book appointments and they're always on top of thing I just can't say enough about how great the customer service is at Toyota. It's always so easy to book appointments and they're always on top of things! More

Booked a service call at last minute Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service d Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service department was very helpful More

Wouldn't change a thing! Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised tim Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised time! Thanks so much! More

ALWAYS PROFESSIONAL AND PLEASANT I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by both service and sales staff. Toyota deserves credit for the reliability of their product, but the management and staff of this dealership provide the customer experience that brings people back. It is obvious that the folks put a high emphasis on customer satisfaction and I like it More