North Bay Toyota

Amazing Customer Service From the start, the individuals at North Bay Toyota have been a dream to deal with. Clearly, there is a culture of service that has been cultivated a From the start, the individuals at North Bay Toyota have been a dream to deal with. Clearly, there is a culture of service that has been cultivated at the dealership. From the time we went in and dealt with Brent to look for a vehicle to the service desk for routing maintenance, I have nothing but good things to say about these folks. Highly recommend them. More

Great The staff went above and beyond to help me with my problem. Amazing customer service and courteous staff. Would highly recommend . Thanks so much for The staff went above and beyond to help me with my problem. Amazing customer service and courteous staff. Would highly recommend . Thanks so much for everything More

Reason to make the trip Although we had a disappointing experience at another dealership, we were offered a discount on our service as a thank you for travelling to North Bay Although we had a disappointing experience at another dealership, we were offered a discount on our service as a thank you for travelling to North Bay Toyota. The local dealer may be closer, but the dealership getting my business is North Bay Toyota. More

2 year maintenance Always great service at North Bay Toyota! We have purchased 3 vehicles from North Bay Toyota so far. Always friendly and knowledgeable staff! They ar Always great service at North Bay Toyota! We have purchased 3 vehicles from North Bay Toyota so far. Always friendly and knowledgeable staff! They are worth the drive in from Sudbury! More

Pleasant first servicing This was a 6-month (first) servicing. It was on time and took only an hour. There were no surprises on price. Staff seemed considerate and pleasant This was a 6-month (first) servicing. It was on time and took only an hour. There were no surprises on price. Staff seemed considerate and pleasant. More

Terrible! Worst customer service experience EVER! Worst car dealership I have ever delt with. Rescepionist Julia and Manager have zero ability to communicate a Worst customer service experience EVER! Worst car dealership I have ever delt with. Rescepionist Julia and Manager have zero ability to communicate and have no problem lying to cover up mistakes! Gave us an estimate then only did part of the work and still charged full price with a threat to never let the vehicle leave! I have never dealt with such an unprofessional business! I will NEVER buy another Toyota from them and will NEVER have anything services there again. Worst experience ever. Manager threatened to put old parts back into car and when I accepted he confessed he didn't have them anymore. Save yourself the stress and money these scam artists are trying to get from you and NEVER deal with them! I have delt with some amazing Toyota dealers over the years but these guys are NOT one of them! More

Outstanding Great services. Dealt with problems very well. Got into appointment right on time Friendly staff Gotmy truck back quickly even though the place w Great services. Dealt with problems very well. Got into appointment right on time Friendly staff Gotmy truck back quickly even though the place was a mad house with car not starting in the cold weathet Thank you North Bay Toyota More

Excellent service, vehicle was washed before pick up...keep it up everyone..great job Nice to feel like someone cares about service and making sure thier cust service, vehicle was washed before pick up...keep it up everyone..great job Nice to feel like someone cares about service and making sure thier customers are happy.. More

New Customer +The staff are great...They each have a genuine interest in trying to help out... I never got the impression that someone was trying to sell me somet +The staff are great...They each have a genuine interest in trying to help out... I never got the impression that someone was trying to sell me something I don't need...Their attitude is much appreciated.... Thank You! More

GREAT FOLKS & GREAT SERVICE Five years of great service and pleasant dealings at North Bay Toyota lead me to highly recommend Toyota. The staff are always courteous and willing t Five years of great service and pleasant dealings at North Bay Toyota lead me to highly recommend Toyota. The staff are always courteous and willing to help. Never any waiting around, always on schedule and predictable. More