North Bay Toyota

Vehicle purchase was a great experience & hassle-free Shane Grant sold me my new car and it was a pleasure dealing with him and the financing staff. I have been dealing with NB Toyota for approximately 1 Shane Grant sold me my new car and it was a pleasure dealing with him and the financing staff. I have been dealing with NB Toyota for approximately 12 years and every department has given me excellent advice and treated me with kindness & respect. Keep up the great customer service!!! More

Considerate Treatment for me and my car The service and kindness of the staff is the best. They are always willing to help and accommodate me without hesitation. I have been a true and loya The service and kindness of the staff is the best. They are always willing to help and accommodate me without hesitation. I have been a true and loyal customer of Toyota for almost 15 years and I have also referred friends and family to Toyota. They are truly the best. More

Tune up and winter tire changeover! I moved here 3 years ago and North Bay Toyota has provided the best service. The support staff and automotive technicians are professional and provid I moved here 3 years ago and North Bay Toyota has provided the best service. The support staff and automotive technicians are professional and provide excellent service. I’m never happy at the high cost of maintaining my Toyota but always happy with the service provided. Thank you North Bay Toyota. Patricia More

All Around Experience Spring of 2019 was the first time I presented to North Bay Toyota. I went in to view what they had at my husbands request (I was planning to buy a dif Spring of 2019 was the first time I presented to North Bay Toyota. I went in to view what they had at my husbands request (I was planning to buy a different brand). I ended up purchasing a 2019 RAV4 LTD. Since my car is new I have only had minimal dealing with the dealership but every encounter so far has left me very satisfied! I would recommend this Company and this location! More

Excellent dealership We have been with this dealership since 2015 and have either purchased or leased 5 vehicles from them. Our salesperson Shane Grant is straightforward, We have been with this dealership since 2015 and have either purchased or leased 5 vehicles from them. Our salesperson Shane Grant is straightforward, honest and gives a very fair deal. We shall be back and I would not hesitate to recommend this dealership to any of my friends or family. On this occasion we went in for a minor recall on a backup camera. We were out in mere moments. More

Great service Went for my oil change and also to get quotes on winter tires for my Venza 2016. The lady at parts was very helpful and service department excellent p Went for my oil change and also to get quotes on winter tires for my Venza 2016. The lady at parts was very helpful and service department excellent plus a car wash. More

Always well received. I have no real problem with this dealership. I live about 2 hours away, came here because my local dealer couldn’t be bothered to reply to calls and I have no real problem with this dealership. I live about 2 hours away, came here because my local dealer couldn’t be bothered to reply to calls and emails. Have dealt with these folks since 2017, and am due to either lease or buy another in 2020. I will definitely be back for my next Toyota. One problem I have is the lengthy wait time, but this doesn’t happen too often. More

Worth the wait Bought a brand new Tacoma and sale was easy and we love our truck. The block heater was accidentally forgotten, and so had to go back for service the Bought a brand new Tacoma and sale was easy and we love our truck. The block heater was accidentally forgotten, and so had to go back for service the next week and quoted at an hour. I waited 40 min and then service girl asked if I wanted to reschedule because the truck was too hot for them to work on. After speaking with Jared, I then realized they suggested a reschedule because they were going to go over their quoted 1 hour time, but reassured them I don't mind waiting. I have never experienced a dealership so dedicated to their customers! Way to go! More

Always a pleasure - Excellent service I've been a loyal customer for over 20 years and very happy with their products. I presently own a Camry, which is a comfortable and very reliable ve I've been a loyal customer for over 20 years and very happy with their products. I presently own a Camry, which is a comfortable and very reliable vehicle. So nice to drive into a bay, be met with a smile, have my car serviced, and leave a bay sparkling clean! Great job folks. More

Fast and Comfortable Service This is our second service for the 2019 Highlander. It was nice, since we were able to drive into the service bay, wait in a very comfortable and clea This is our second service for the 2019 Highlander. It was nice, since we were able to drive into the service bay, wait in a very comfortable and clean setting, and were treated by friendly staff. Car was washed when completed. Very happy. More