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Norden Volkswagen

Edmonton, AB

4.2
288 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 288 reviews

June 11, 2017

Exceptional customer service Had a wonderful experience Dylan's customer service was exceptional took the time to give me all of my options and was very professional and not push More

by Susies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Nov 23, 2017 -

Norden Volkswagen responded

Hello, Thank you very much for the positive feedback! really glad to hear you had a great experience

June 11, 2017

Shopping made comfortable and easy Terrance Lam was an absolute gem to work with. Very knowledgable and understanding of what my wife and I needed. Did not push any sales techniques jus More

by Jwang618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Lam
Nov 23, 2017 -

Norden Volkswagen responded

Hello, Thank you very much for taking the time to leave us a positive review! Very glad to hear you had a great experience

June 09, 2017

Norden Volkswagen is the one stop shop for new/used vehicles My partner and I were in the market for a new small-mid sized vehicle and checked out Nissan, Mazda, Toyota, and Subaru. While the sales asspciates we More

by Mikesaccount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark P
Nov 24, 2017 -

Norden Volkswagen responded

Hi Mike, Thank you for taking the time to leave us a positive review! We're very happy to hear you had a great experience dealing with Mark

June 09, 2017

Best of the Best We have been looking for a Vehicle for a little bit. We were recommended a guy named Chet. He's been super patient and helpful to work with. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet
Nov 24, 2017 -

Norden Volkswagen responded

Hi Michelle, Thank you very much for the positive feedback! We're happy to hear your experience with Chet was great

June 09, 2017

Ask for Chet Chet helps you to find the right car at your price point. He is super friendly and is very knowledgeable about the cars on hand. He works hard to help More

by SID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Kennedy
Nov 24, 2017 -

Norden Volkswagen responded

Hello, Thank you very much for the positive review! We're so glad to hear you had a great experience with Chet

June 08, 2017

What a positive experience I wasn't sure what I was looking for in a vehicle however Kris ( I believe that's his name) was so helpful. Asking me questions I never even thought a More

by Danielle1525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Nov 24, 2017 -

Norden Volkswagen responded

Hi Danielle, Thank you very much for taking the time to leave us a positive review! We're so happy to hear you had a great experience

June 08, 2017

Poor sales team Very disappointed in the sales process of buying a new car and no one explaining the buy back program . I am left paying loans on two cars and insuran More

by Jack105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edge
June 08, 2017

The best car buying experience I would like to recognize Hank for helping and consulting me on what I should look for in a car. He made me feel comfortable and gave lots of knowledg More

by Ismail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank
Nov 24, 2017 -

Norden Volkswagen responded

Hello, Thank you very much for the positive feedback! We're so happy to hear you had a great experience

June 07, 2017

The hero I needed not the one I deserved. So I came in not knowing what I wanted or even if I wanted anything but I thought, "hey I'll check it out, do a lil window shopping". So I get in and More

by Car lover23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
Nov 27, 2017 -

Norden Volkswagen responded

Hello, thank you for the positive feedback! We're glad to hear you had a pleasant experience

June 07, 2017

Oasis of car dealerships I went into the dealership not knowing a lot about cars expecting to be overwhelmed. I was lucky enough to be greeted by Brandon Mounzer, who is a you More

by Happycustomerzx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Lee Mounzer
Nov 24, 2017 -

Norden Volkswagen responded

Hello, thank you for the positive feedback, it's very much appreciated! We're so happy to hear you had a great experience

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