Nissan of Nanaimo

Came from Vancouver to get a vehicle, been here since 8:30am it's now 1pm and still they haven't finished anything. No concern of us getting back home to the mainland 8:30am it's now 1pm and still they haven't finished anything. No concern of us getting back home to the mainland More

Never Buy any vehicle from here I think service team just know the oil change and tire rotation nothing else I have my second brand new nissan Rogue from here and had some issue which service guy cant even u know the oil change and tire rotation nothing else I have my second brand new nissan Rogue from here and had some issue which service guy cant even understand and instead fixing it they made it worse. I have to go all the way from Port alberni to nanaimo for service and same answer that we will do it in next appointment. Really really disappointed by this service so I can say now never buy your vehicle from atleast at this location. More

My 63 year old mom drove two hours to Nanaimo after being convinced they had a buyer for her truck, when she arrived there was no mention of a buyer. She told the salesperson that she didn’t want to waste he convinced they had a buyer for her truck, when she arrived there was no mention of a buyer. She told the salesperson that she didn’t want to waste her time unless they were serious, for which she was assured. When she got there, there was no mention of a buyer and the previously agreed upon amount of 18,000 was lowered to 10,000. It was apparent they significantly embellished their interest to get her on the lot at which time the pushed her to test drive a Qashqai which she had no interest in. More

Worst experience ever buying a new car.Love Nissan Worst experience ever buying a new car. Love Nissan products. Wes Macdonald lied to me over and over again to get the sale. Cost me $500.00 more. Worst experience ever buying a new car. Love Nissan products. Wes Macdonald lied to me over and over again to get the sale. Cost me $500.00 more. For your money, go somewhere else, anywhere else. This is a dealership without integrity or morals. More

Buyer beware! I love my Murano with exception of the electronic problems, which in the platinum model is considerable. It is a great driving vehicle. My sales perso I love my Murano with exception of the electronic problems, which in the platinum model is considerable. It is a great driving vehicle. My sales person, Brylin, was very attentive and I appreciated his efforts. Bottom line is I paid for an extended warranty that the new ownership refuses to recognize. Very disappointed in the lack of attempt to rectify the problem. Several times they tried to over-charge and it was only that we caught it and showed the paperwork that forced them to adjust the bill. I would certainly recommend Nissan but not this dealership. Next stop, media and the BBB. More

We were pleased with the car and price ( a used Versa) but we're lied to twice by the salesman, Alen. Others were helpful but I won't bother buying from them again. but we're lied to twice by the salesman, Alen. Others were helpful but I won't bother buying from them again. More

Salesman was rude and condescending. Had a good experience with the service department when I brought our Nissan Rogue in for work. Decided to use this dealership when looking for a Nissa Had a good experience with the service department when I brought our Nissan Rogue in for work. Decided to use this dealership when looking for a Nissan Truck. I was looking to test drive a Titan new or used as I have never driven one. I told the salesman I would give him my business if he could find me a used Titan. Wes MacDonald was very high pressure, rude and condescending. He was trying to force me into financing new truck, and said it was near the end of the month and he had to meet his quota. I asked to test drive a truck and he said “we aren’t in the car rental business” I’ve never been treated so poorly at a dealership before, and will be taking my business elsewhere. More

Very pleased I was early for my appointment for servicing my XTerraPro. A service advisor, his name is Jorden Porter, took immediate care of me so that I did not h I was early for my appointment for servicing my XTerraPro. A service advisor, his name is Jorden Porter, took immediate care of me so that I did not have to wait. He was also very helpful and courteous in providing me with information pertaining my intended purchase of new tires. More

Horrible service Worst service I’ve ever received. Truck came with locking wheel lugs. Lock key was not provided. They will not help me in any way finding the key. Cal Worst service I’ve ever received. Truck came with locking wheel lugs. Lock key was not provided. They will not help me in any way finding the key. Call 100x no answer, left messages no call back. Left me hanging with my truck on blocks for 4 days. Thanks Nissan, you guys have out done yourself! More

Highly recommend Great experience at Nissan of Nanaimo. Staff was friendly and tentative. Answered all my questions. And helped me get into the car of my dreams. I hig Great experience at Nissan of Nanaimo. Staff was friendly and tentative. Answered all my questions. And helped me get into the car of my dreams. I highly recommend anyone going there! More