Niagara Chrysler Dodge Jeep

Bought a new RAM from them in 2017. Took my 2016 Hellcat Challenger to them for a safety inspection January of 2021 due to selling it. They totally lied telling me I needed all four new tires. For tires to be legal as a safety, they need to be in good condition, no cracks or damage and minimum 2mm of tread as per regulations (Passenger / Light-Duty Vehicle Inspection Standard). Two of the tires are close but two of them are almost 5mm. They refuse to allow the tires to pass. I tried to talk to the owner and he wouldn't listen. They have lost a customer for life.

IF YOU ARE GOING TO LIE AT LEAST STICK UP TO IT!!!! Horrible experience. Dan is a liar and the place is a snake nest. I would give them 0 if I could but, I will make sure I pass the word over. Went over to test drive and Dan the owner makes me wait around going in and out of that crowded little dealership. 1: NO ONE is respecting social distancing, masks down sales ppl and customers pretty much whispering on each other to a kissing point. 2: Dan tells me that he HAS to come with me because HIS INSURANCE DOES NOT COVER CUSTOMERS TEST DRIVING ON THEIR OWN. Then I laugh AND I say that is ridiculous never heard that from a dealership! What dealership doesn't have insurance!!! (AS I SEE OTHER COSTUMERS COMING BACK FROM TEST DRIVES ON THEIR OWN) THEN he says yeah... ACTUALLY, THE TRUTH is THAT WE HAD SOME PEOPLE COMING FROM TORONTO TO STEAL OUR VEHICLES. SO BASICALLY HE DISCRIMINATED ME FOR HOW I LOOK!!! BEING YOUNG AND LATINO!!!??? xxx! As caucasian people were walking around and test driving on their own!!! Immediately I turn around and headed to the other one Jeep dealership in the other city(WHAT A DIFFERENCE, closed the deal that same night). I may look young but I am 33 years old and I've never received this treatment. IF YOU ARE GOING TO LIE AT LEAST STICK UP TO IT!!!! I WILL MAKE SURE THE LATINO COMMUNITY KNOWS ABOUT IT THROUGH FB AND ELSE AND ALL THE OTHER ONES! YOUR DEALERSHIP IS A SHAME!!! 2021!!!!!!

We purchased a 2020 Jeep Cherokee. Thanks to Roland for excellent service and following up on any issues. Lots of bells and whistles and good explanation on how to use them.

I had an issue with the hours of operation for service department not being updated on the website during the pandemic Andrew, the Manager, called and apologized and addressed my concerns and issue. Customer satisfaction is important to this dealership and customer service is second to none. The staff are friendly and attentive. Very happy with how my issue was addressed and rectified.

Great people to deal with I would buy another vehicle off those guys.they where honest with me and was happy with the dealership and the service.

Purchased a preowned 2015 Land Rover Discovery Sport online during the COVID19 lockdown. Never purchased a vehicle online before. The service was excellent thanks to Andrew and Connor. The hassles were none. All in all a good car buying experience. They even delivered it, picked up my trade-in, though I live 250km away. I definitely recommend Niagara Chrysler, and hope they continue selling vehicles online long after these days of COVID are over.

We went in on a whim and just browsing. Came out with a 2019 Jeep Rubicon. Thanks Connor we love our new vehicle. Connor was very patient, not the least bit pushy. super helpful and a real nice guy. I've already recommended Connor to friends and family. Ralph

Dec. 14/19 I'm now the proud owner of a 2020 Jeep Compass Sport and loving it. Heated steering wheel is the best thing created. Thanks Roland

brought my 2012 jeep liberty jeep in to get the heat fixed. after having the car there fo the day they diagnosed it that i needed a new radiator. so they put a new radiator in picked it up friday paid over $900 reallized there is no heat at all on the invoice it said theres 70% the more you drive it it will work its way up to 100% called them saturday the mechanic said what they do there is they try the least expensive thing it can be then work their way up in price if thats not it. I wrote an email to Dan Page the owner two weeks later his son called to say our jeep has alot of km's that we should just buy another car while our jeep was worth something. all they wanted was to sell a vehicle not to make the custmer happy. PLEASE BEWARE

Worked with Jason on getting me into a new Dodge Ram...Had no issues and the customer service was great!! Thanks Guy I appreciate all your hard work