Niagara Chrysler Dodge Jeep

I had an issue with the hours of operation for service department not being updated on the website during the pandemic Andrew, the Manager, called and apologized and addressed my concerns and issue. Customer satisfaction is important to this dealership and customer service is second to none. The staff are friendly and attentive. Very happy with how my issue was addressed and rectified.

Great people to deal with I would buy another vehicle off those guys.they where honest with me and was happy with the dealership and the service.

Purchased a preowned 2015 Land Rover Discovery Sport online during the COVID19 lockdown. Never purchased a vehicle online before. The service was excellent thanks to Andrew and Connor. The hassles were none. All in all a good car buying experience. They even delivered it, picked up my trade-in, though I live 250km away. I definitely recommend Niagara Chrysler, and hope they continue selling vehicles online long after these days of COVID are over.

We went in on a whim and just browsing. Came out with a 2019 Jeep Rubicon. Thanks Connor we love our new vehicle. Connor was very patient, not the least bit pushy. super helpful and a real nice guy. I've already recommended Connor to friends and family. Ralph

Dec. 14/19 I'm now the proud owner of a 2020 Jeep Compass Sport and loving it. Heated steering wheel is the best thing created. Thanks Roland

brought my 2012 jeep liberty jeep in to get the heat fixed. after having the car there fo the day they diagnosed it that i needed a new radiator. so they put a new radiator in picked it up friday paid over $900 reallized there is no heat at all on the invoice it said theres 70% the more you drive it it will work its way up to 100% called them saturday the mechanic said what they do there is they try the least expensive thing it can be then work their way up in price if thats not it. I wrote an email to Dan Page the owner two weeks later his son called to say our jeep has alot of km's that we should just buy another car while our jeep was worth something. all they wanted was to sell a vehicle not to make the custmer happy. PLEASE BEWARE

Worked with Jason on getting me into a new Dodge Ram...Had no issues and the customer service was great!! Thanks Guy I appreciate all your hard work

Never going back to a dealer you buy 4 cars off them in a year and they still treat you like garbage. They can't service a vehicle properly and sales is just as worse, they are nice untill the day you roll out with your new purchase. Once you have a problem with your purchase it's your problem not theirs. I have to spent money on fixing problems that is their problem, they use Micky Mouse people to do outside work for them. And because of that problems arise and when you go back it's your problem. Book a appointment to fix the problem and day before appointment they cancel on you and don't even ask you when you would like to rebook. No customer service what so ever they are always changing mangers there but I think the big problem is the owners son. He is nice when you want to buy something then no more mister nice guy. My family purchased 4 cars in a year and they still treat you like xxxx, imagine someone just buying one bad enough 4! Now I have to pay out of my pocket to fix mistakes that shouldn't have been made in the first place that is not even my problem to begin with. Too bad would have continued to buy cars from them and send them customers. Now since they show no customer service or care at all I wrote this for all to know.

Awesome as usual. Took me without an appointment just before closing. Service with a smile as always and reminded me of putting winter tires on.

I purchased a minivan pacifica from the dealer. From manager to sales reps, treated me, wife and son very well, negotiations were short and straight to the point. They made our buying experience with much fun.