In recent years, I have been driving Volvos since 1994. Purchased new, I had my 850 T5 serviced at the Aurora dealership and traded it in after 2 years at the same dealership for a V70 R. I was very disappointed when it closed and tried a couple of Volvo specialists. Not entirely happy with the service and costs at these independents, I tried the newly opened Newmarket dealership. I kept that car for 14 years and 560,00 kms, before selling it, and had it serviced at the Newmarket dealership for virtually that entire period. Five years ago we bought a new C30 from Newmarket Volvo and continue to have it serviced at the Newmarket Dealership, even after the warranty period and, more recently, purchased a used V70 R, having it serviced at the dealership for the past 3 years. We have always had exceptional service, going out of their way with any warranty issues, true to their price estimates and always on time with their completion. From time to time I have checked on pricing at the independents and, although the dealership hourly rate may be higher, the finished cost has always turned out to be less at the dealership as the independents charge for more hours.
Not only will I continue to use this dealership for servicing my Volvos, I am considering using them to service my son's Passat.
I have recommended Newmarket Volvo to friends and family and now 2 of my brothers-in-law are now driving Volvos.