NewRoads Subaru Newmarket
Newmarket, ON
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189 Reviews of NewRoads Subaru Newmarket
Sean T was extremely enthusiastic, friendly, polite and knowledgeable! We received excellent service here and appreciated all the help from Sean! Josh was super helpful and explained every detail from the knowledgeable! We received excellent service here and appreciated all the help from Sean! Josh was super helpful and explained every detail from the financial side to help us select the right option. Thank you all! More
I've consistently had outstanding experiences with the service department at NewRoads Subaru Newmarket. From the ease of booking appointments to the expert technical advice and top-notch service execution service department at NewRoads Subaru Newmarket. From the ease of booking appointments to the expert technical advice and top-notch service execution, their commitment to customer care has always impressed me. A special shoutout to Jesse, the technical advisor, whose professionalism, attention to detail, and genuine support have made every visit exceptional. Jesse's dedication and clear communication have been instrumental in building my trust over the years. In fact, my experience with the service team—especially Jesse—was so positive that in 2025, I chose to purchase a new Subaru Crosstrek from NewRoads Subaru Newmarket. That decision was a direct reflection of the confidence and satisfaction I’ve felt thanks to their continued excellence. Thank you again for the remarkable service and unwavering support! More
I had a very negative experience with NewRoads Subaru Newmarket. I bought a 2021 Hyundai Kona SE on Feb 18, 2025, and was told it only had a minor accident. Later I discovered it had a major $8,975 accid Newmarket. I bought a 2021 Hyundai Kona SE on Feb 18, 2025, and was told it only had a minor accident. Later I discovered it had a major $8,975 accident that was never disclosed in the contract or Carfax. This is a serious misrepresentation — I would not recommend this dealership More
We brought our vehicle in to have a concerning noise checked out and when it was fixed free of charge we knew this is where we wanted to purchase our next vehicle. Not only did they have the hard to fin checked out and when it was fixed free of charge we knew this is where we wanted to purchase our next vehicle. Not only did they have the hard to find Forester hybrid but Jericho was able to find it in our preferred colour. We feel very fortunate! More
What a great experience buying our new SUV. Francis was very good in answering all of our questions & providing details of the vehicle during our first visit and test drive. When we picked up o Francis was very good in answering all of our questions & providing details of the vehicle during our first visit and test drive. When we picked up our vehicle, he went through the details and called Mo over when we had questions about parts and service. We were very impressed with the genuine friendliness of all Newroads staff. More
When I visited for my second service on my new Crosstrek, I checked in with Mo. He was very professional and took the time to carefully answer my questions about the insurance package for a small repair. I f I checked in with Mo. He was very professional and took the time to carefully answer my questions about the insurance package for a small repair. I felt very confident leaving my car with this dealership. They certainly aim to please! More
Kai was incredibly helpful from the start. We asked for a Sales Manager to get back to us and Mark was the only one to do so from all the dealerships we called. We drove to Newmarket and made We asked for a Sales Manager to get back to us and Mark was the only one to do so from all the dealerships we called. We drove to Newmarket and made the deposit as they had the vehicle in the trim and the colour that I wanted. A special thanks to Kai, Mark, Leo, Caitlin, Debbie, both Seans and Nick in Service. Everyone was engaging and friendly. I am sure I missed one or two others as well. Enjoying the new vehicle and I will be back for service. More



