NewRoads Mazda

Truthfully in confident answered to all of my questions. ...........Helpful and nice people........ I will definitely come back when I need to to buy some vehicle from the dealership ...........Helpful and nice people........ I will definitely come back when I need to to buy some vehicle from the dealership More

The team at NewRoads Mazda gets a 5 🌟 star customer service rating. Thanks to Curtis, Aaron Jesse & everyone else. Best car buying experience for me. service rating. Thanks to Curtis, Aaron Jesse & everyone else. Best car buying experience for me. More

A great visit, very knowledgeable and engaging sales professional. We were checking out the CX 9. We are still researching a number of vehicles but left with a very positive impression professional. We were checking out the CX 9. We are still researching a number of vehicles but left with a very positive impression More

Always a fantastic experience when I visit. I will always purchase my cars from here. We were working on my 3rd Mazda purchase. Thank you New Roads Mazda for taing care of your people, it truly goes far. purchase my cars from here. We were working on my 3rd Mazda purchase. Thank you New Roads Mazda for taing care of your people, it truly goes far. More

Lorenz was awesome with helping me get my new Mazda 3. Super nice and very helpful, really took the time to show me around the car and how everything works. Super nice and very helpful, really took the time to show me around the car and how everything works. More

Great Service I want to thank Cecily for the amazing service that she continually provides to me and my husband. We continue to buy our cars from Mazda because of I want to thank Cecily for the amazing service that she continually provides to me and my husband. We continue to buy our cars from Mazda because of the service that we receive. I can contact Cecily to schedule an appointment and she wants to know what is convenient for me and not vice versa. I am always welcomed with a smiling face. I have never had an unpleasant experience and many thanks for that! More

Great customer service. Fabian was very well informed on the CX-5 that we test drove. He pointed out many of the safety features for the car, and provided some good feedback on the CX-30. We appreciate Fabi the CX-5 that we test drove. He pointed out many of the safety features for the car, and provided some good feedback on the CX-30. We appreciate Fabian's input. More

Great service, as always. I always know what I'm coming in for with no surprises. Everyone there is friendly and the services never take too long! in for with no surprises. Everyone there is friendly and the services never take too long! More

Amazing service! Our sales representative, Lorenz, did everything he could to help us get the best deal possible and he was always on top of every step. Really happy! everything he could to help us get the best deal possible and he was always on top of every step. Really happy! More

UNDERSTANDING & FAIR WITH LAST MINUTE SERVICE REQUEST EARLIER TODAY I WAS AT NEWROADS MAZDA IN NEWMARKET. I WOULD LIKE TO MENTION HOW PLEASED I WAS WITH THEIR ASSISTANCE WITH MY 15 YEAR OLD MPV. SUSPEC EARLIER TODAY I WAS AT NEWROADS MAZDA IN NEWMARKET. I WOULD LIKE TO MENTION HOW PLEASED I WAS WITH THEIR ASSISTANCE WITH MY 15 YEAR OLD MPV. SUSPECTING SOMETHING REQUIRED ATTENTION, I ARRIVED AT THE DEALERSHIP & REQUESTED A LOOK - SEE BY THEIR TECHNICIAN. NOT HAVING AN APPOINTMENT, THEY WERE ABLE TO ACCOMMODATE ME IN SHORT NOTICE NOTWITHSTANDING THEIR BUSY SCHEDULE. SUBSEQUENT TO THIS I HAD SOME ENQUIRES ABOUT THE SERVICE & THE COST ASSOCIATED WITH THIS. I WAS QUICKLY REFERRED TO THE SERVICE MANAGER, PIERRE. HE WAS EXTREMELY POLITE, ACCOMMODATING & EXPLAINED VARIOUS PROCEDURES WITH PATIENCE. IN FACT ALL INTERACTION WITH THE SERVICE STAFF (THANK YOU EMILY) WAS EXTREMELY PLEASANT. BEING A MAZDA OWNER FOR OVER 15 YEARS, (AND OTHER BRANDS FOR 15 YEARS PRIOR TO THAT) I HAVE CHANCED TO DEAL WITH MANY DEALERSHIPS & A NUMBER OF PRIVATE SERVICE STATIONS, NEWROADS MAZDA IS AMONG THE MOST PROFESSIONAL, HELPFUL AND FRIENDLIEST I HAVE DEALT WITH. PLEASE ACCEPT MY CONGRATULATIONS ON BEING A DEALERSHIP THAT IS AN OUTSTANDING AMBASSADOR FOR THE MAZDA BRAND. WHILE I LIVE FAR FROM THIS DEALERSHIP, I WOULD NOT HESITATE TO RECOMMEND THEM HIGHLY & AM LIKELY TO PATRONIZE THEM AT SOME FUTURE TIME. More