NewRoads Chrysler Dodge Jeep

My sales man jim hillock was great to deal with he new all his products very very well, he gave me all the answers that l needed to make my choice for the vehicle l wanted to purchase he was very understa all his products very very well, he gave me all the answers that l needed to make my choice for the vehicle l wanted to purchase he was very understanding to my needs, l would send all of my friends to see him if they were looking to buy a car. More

Great experience, our salesperson Jim was very knowledgable and helpful and everything was explained throughly and clearly. We would strongly recommend Jim and this dealership to anyone who is in knowledgable and helpful and everything was explained throughly and clearly. We would strongly recommend Jim and this dealership to anyone who is interested in purchasing a vehicle. More

Knowledgeable, friendly and keeping their clients concerns at the forefront of the sales process, Dale Dever and the staff at Maciver Dodge Jeep in Newmarket made me feel welcome from the moment I wa concerns at the forefront of the sales process, Dale Dever and the staff at Maciver Dodge Jeep in Newmarket made me feel welcome from the moment I walked in the door and have at every step since. Dave is a consummate professional who did not try and pull the sale process into areas where I might be uncomfortable, rather was gracious and confident when listening to the requirements I had and worked hard to ensure those goals were met. In no way did I feel pressured to purchase any options or upgrades which I did not specify and never did I feel that Dale and the rest of the staff were working to get me in and out of the door as quickly as possible. In fact, quite the opposite, it felt like coming home in many ways, with very friendly and down to earth people who made the entire time I spent there entertaining, courteous and sincere. If asked to find one negative, finding the only one I can think of serves in fact to show the level of commitment Dale has to the customer. While reviewing the vehicle after it arrived we discussed one extra I did purchase, the undercoat protection. Dale advised me that while the process did not involve a comprehensive coating of every surface, it rather tended to focus on areas that rust more commonly: creases, crevices, seams, undercarriage, under the hood, and others. He proceeded to show me typical locations which were coated as expected yet it was not long when he found areas under the hood where he felt there should have been protection and there were not. It did not take Dale long to politely excuse himself and call the applicator directly and insist upon a complete redo of the undercoating, much to my surprise and satisfaction. I tend to find myself rather detail oriented and was pleasantly surprised to see Dale felt even more strongly than I typically do that the job be redone thoroughly and to his and my satisfaction. I simply cannot say enough positive about Dale and the rest of the staff to their job very well done and how they ensured I was a very satisfied customer, thank you! More

My experience was made easy and efficient thanks to Felix for all his wonderful service. I would continue to remain a customer of Dodge due to the wonderful and relaxed process of purchasing a new vehicle. for all his wonderful service. I would continue to remain a customer of Dodge due to the wonderful and relaxed process of purchasing a new vehicle. More

I am very happy with how Felix treated myself and my family. I chose these ratings because He did a fantastic job at showing us that our thoughts and questions mattered. He explained everything through family. I chose these ratings because He did a fantastic job at showing us that our thoughts and questions mattered. He explained everything through and through. I have already begun to recommend this dealership More

It was so easyat this dealership. i had no worries they took care of every think for me and they even took my old car back. took care of every think for me and they even took my old car back. More

My husband and I recently purchased our 4th Carivan from MacIver Dodge. OUr salesman Michael Gregor has assissted us with all four purchases. The sale of the vehicles is always smooth and he also makes sure MacIver Dodge. OUr salesman Michael Gregor has assissted us with all four purchases. The sale of the vehicles is always smooth and he also makes sure that any issues that we may come across he is always there to answer our questions and take care of our Automotive needs. I highly recommend MacIver Dodge and Michael Gregor. Devra. More

I was doing some late night research on the Dodge Challenger. I came across the MacIver Dealership and did the "Live Chat" with the operator. I gave her my contact info and told her what I was look Challenger. I came across the MacIver Dealership and did the "Live Chat" with the operator. I gave her my contact info and told her what I was looking for. She told me that someone would get in touch with me the next day. As promised, the next day, Mark Edwards emailed me. Mark is very professional and pleasant to deal with. We basically completed a trade in and new car deal via email! It was a great experience. I would highly recommend Mark, his sale manager and the whole team who made my transaction so simple and enjoyable! Thanks!! More

My family and I were looking for a new truck and visited Maciver dodge in Newmarket. As soon as we walked in the door, we were greeted by all the friendly staff from the dealership, and had the chance to me Maciver dodge in Newmarket. As soon as we walked in the door, we were greeted by all the friendly staff from the dealership, and had the chance to meet Mr Paul Ferreira, who assisted us with the purchase of our new truck. Paul and the Maciver dodge staff were not only extremely professional and knowledgeable, but they made us feel like part of the family. Since I never bought a truck before, I had a lot of questions. Paul took the time to answer my many questions (and by many, I mean MANY). By the time he was done with me, I felt I knew this truck inside out. Even after I signed the papers and had the keys in my hand, Paul took the time to sit down with me and show me every feature that my truck offers. Amazing service! We were also lucky enough to meet Mr Maciver who was just as nice as the rest of the Maciver dodge team! I am now a proud owner of a new Dodge Ram Sport, and I couldn't be happier with my choice. Maciver dodge (and Paul) now have a new life long customer! I recommend the Maciver dodge dealership to anyone who is looking for a great vehicle and amazing service! Stephanie More

This is my second purchase from MacIver Dodge, first one in 2007. So pleased with entire experience that I developed some brand loyalty, for make or car and dealership. I believe that they got a good, suc in 2007. So pleased with entire experience that I developed some brand loyalty, for make or car and dealership. I believe that they got a good, successful formula working over there because, of the 20 times I have been on their property, while servicing car for regular maintenance, fixes related to my warranty, or to buy a car, I have always sensed that everybody that I have communicated with, or employees I observed at work, that they were all on the same page. I am indeed a satisfied, happy customer. I will be back for our next car sometime after our 5-warranty expires. Regards to all, Craig Matheson More