NewRoads Chrysler Dodge Jeep

Amazing service! I was in the McIver service center on two different occasions within the past week. To some having to go in twice would have been ridiculous however u I was in the McIver service center on two different occasions within the past week. To some having to go in twice would have been ridiculous however under my circumstances I'm rather glad I did. I recently bought a 1994 Jeep Grand Cherokee and the remote was fried so I bought a new remote and brought the Jeep in to have the remote synced with my vehicle. Upon arrival I was greeted by Jill who was a great help and gave me a lot of information in regards to how long it was going to take and what was going to be done on that visit. She also informed me that there were several recalls on my vehicle that needed to be done. I then spoke to Lynn who brought me the new remote and explained to me that it doesn't seem to be just the remote that is the issue, I asked her if the remote worked, she said yes, and I said that was good enough for me, I don't mind how close I have to be to have it work, just as long as I can get in without the alarm going off. She then helped me pick a time and date that worked best for everyone to get my Jeep in to have the recalls done. Lynn explained to me what the recalls were and how they were very important for my safety, and others on the road, for me to have them done, regardless of how perfectly fine the vehicle seemed. Overall I had a great experience with both Jill and Lynn, both were great help, really friendly, and totally approachable! The guys in the shop did a great job with the remote because even though I was given caution that it may not work all the time, I have never had an issue with it, and I'm happy I had the recalls done to ensure everyone's safety ! More

I am pleased. I phoned in and spoke to Jill in service, she had booked me an appointment for as soon as possible. she was very polite, honest and courtious. Ji I phoned in and spoke to Jill in service, she had booked me an appointment for as soon as possible. she was very polite, honest and courtious. Jill explained everything to me as detailed as possible and explained the bill in the end. I am very happy that I chose MacIver, and that I was able to have the honors in dealing with Jill. Thank you More

Felix is the Man! In all of my years involved with customer service, sales, and more frighteningly, purchasing a vehicle, never before have I had an enjoyable experienc In all of my years involved with customer service, sales, and more frighteningly, purchasing a vehicle, never before have I had an enjoyable experience in purchasing a car. For my family, we were in need of a new van for our expanding family and have seen and tested various competitor models. My family visited various dealerships and we were met with sales reps who were indifferent, pushy and and sometimes unknowledgeable in what they were selling! From a recommendation of a friend of ours, we visited MacIver to check out a Grand Caravan and boy are we glad. We were introduced to Felix, who was one of the most sincere, easy-going and friendly sales reps that I have ever met. Not one moment did I feel pressured into purchasing a car. He was there to put us in ease and answer all of our questions with patience and humour. He also helped us narrow down our needs for the family and to search out the best model and give us the best deal possible based on the budget that we had. Right there and then, I knew that he was looking out for our best interests and we decided to purchase the van offered that same day based on the awesome deal he gave. What also put this experience over the top was that we received our van earlier than expected! We had wondered that day, after signing the documents, whether we could pickup the van earlier but was told that Monday of next week would be the earliest pick up. A few hours after leaving the dealership, we received a call that it can be picked up the next day! Boy was I shocked! Felix and, I think it was, Debbie went out of their way to see it through. I can see why there are so many positive reviews, and I can too vouch for them as well, and will recommended anyone who's looking for a vehicle to head down to Newmarket and visit MacIver for a great purchasing experience. More

Mike Gregor- The BEST of the BEST We have returned to purchase another vehicle from Mike Gregor, simply because he is very reliable friendly and knows what he is talking about! i would We have returned to purchase another vehicle from Mike Gregor, simply because he is very reliable friendly and knows what he is talking about! i would recommend the dealership and mike Gregor to ANYONE! More

Good experience I needed quick service without a hassle. It was quick and painless and all of my needs were met without issue. I was happy to get my new jeep on time I needed quick service without a hassle. It was quick and painless and all of my needs were met without issue. I was happy to get my new jeep on time as promised, everyone at MacIver was nice and efficient. More

Good service We had gone to Barrie Dodge but the service was terrible; they did not want to deal whatsoever, so we then went to MacIver Dodge in Newmarket. Our sal We had gone to Barrie Dodge but the service was terrible; they did not want to deal whatsoever, so we then went to MacIver Dodge in Newmarket. Our salesperson Frank Tan went out of his way to find the mini van we wanted. He was quite helpful. Also, we spoke with both Randy and Jim and theywere quite pleasant also. When we picked up our mini-van, Frank showed us how to use our special features. We are both very happy with the service we received. Thank you MacIver Dodge. More

Excellent Service A warm friendly environment, fair negotiation and excellent customer service made it easy to choose MacIver for my new vehicle purchase. I visited ab A warm friendly environment, fair negotiation and excellent customer service made it easy to choose MacIver for my new vehicle purchase. I visited about 4 other dealerships and none could measure up to MacIver. I would recommend this dealership to anyone. More

Returning & Refering Our overall experience was memorable, creating an everlasting impression. We have & will continue to refer future customers because of the simple kind Our overall experience was memorable, creating an everlasting impression. We have & will continue to refer future customers because of the simple kindness & understanding received from all employees encountered at the dealership. We were most impressed with the understanding, compassion & individualism received from the sales representative, Jim Hillock. He made our visit 100% about us, put our needs & wants first, not once attempting to steer us away from what meant most to us. We recommend all friends & family to seek Jim's knowledge & professionalism when looking to purchase a newer vehicle. More

good deal it"s a quiet good experience to do business with them. custom service is great, sales person is beyond nice, and the price is very fair it"s a quiet good experience to do business with them. custom service is great, sales person is beyond nice, and the price is very fair More

Exceptional We were only looking to get some information to consider our options, however Dale was excellent and helpful and provided us enough information and pr We were only looking to get some information to consider our options, however Dale was excellent and helpful and provided us enough information and pricing to make our decision easily and quickly. I would absolutely return to this dealership and Dale again for future vehicle purchases and will recommend to anyone I know as well. More