
NewRoads Chrysler Dodge Jeep
Newmarket, ON
Filter Reviews by Keyword
By Type
688 Reviews of NewRoads Chrysler Dodge Jeep
straightforward and candid I knew exactly the van I wanted, met with Dwayne who came across as upfront and honest as anyone I have ever met. Bought the van in the next few days, I knew exactly the van I wanted, met with Dwayne who came across as upfront and honest as anyone I have ever met. Bought the van in the next few days, really without visiting or dealing with another dealership. Should be everyone's experience when buying a vehicle! More
Neil Schwab Is AWESOME! I recently purchased a Jeep Cherokee with this dealership and Neil Schwab is my sales rep. He made the process very easy and smooth - even with my he I recently purchased a Jeep Cherokee with this dealership and Neil Schwab is my sales rep. He made the process very easy and smooth - even with my hectic schedule - and continues to support me with the car after the sale (answering questions and details regarding the car). My husband and I were both searching for new cars and searched many dealerships to find a good one with great ratings etc. We were very impressed with the Jeep that I bought but above this the salesmanship and total customer experience had with Neil pushed us to get this Jeep. He was very informative and helpful always doing his best to accommodate us and look after our needs and wants list on the new car within our budget. We are very impressed overall with our total experience. Keep up the good work Neil! More
KISS (Keep It Simple Smarty) I had been looking around to trade my older Dodge van and knew pretty much exactly what I wanted and what I was looking for. I went into MacIver and I had been looking around to trade my older Dodge van and knew pretty much exactly what I wanted and what I was looking for. I went into MacIver and there was Frank. We got talking and then a few days later, I walked out with my brand new 2014 Dodge Grand Caravan. Great customer service, no pressure tactics and they were able to adapt to my needs. Plus, everything was kept very simple and efficient (KISS principle) which is what I really enjoyed. Frank did an excellent job in meeting my needs and keep my family happy. This was my second vehicle purchased at MacIver, and I will be back for sure. Thanks James More
New Purchase Felix was very helpful in going to bat for me on a good trade-in deal, as a longstanding repeat customer. At pickup time, all aspects of the vehicle w Felix was very helpful in going to bat for me on a good trade-in deal, as a longstanding repeat customer. At pickup time, all aspects of the vehicle were clearly explained. A pleasure to do business with. Thanks. More
Very Positive Experience with Neil Schwab I recently purchased a vehicle with the assistance of Neil Schwab in sales. The experience was very positive, and I left with the car I wanted for a I recently purchased a vehicle with the assistance of Neil Schwab in sales. The experience was very positive, and I left with the car I wanted for a great price. Neil was very thorough and did not mind answering the many questions that I had. His knowledge was bang on, and it gave me the confidence in knowing I made the right decision. I can describe Neil as polite, helpful, friendly and last but not least a true professional. If you want a great car buying experience just go and talk to Neil, you'll be glad you did. Thanks for everything Neil. More
Excellent Customer Service Went in for some warranty work and initially had a couple of minor complaints and delays,, however after some conversation, some investigation on my o Went in for some warranty work and initially had a couple of minor complaints and delays,, however after some conversation, some investigation on my own, willingness to work with the tech, the problems was repaired to my satisfaction. Nice people to work with. Kudos to Matt May for driving around in the trunk, over road bumps, listening for that elusive rattle and repairing it. More
my first car I found the car that I wanted to by and Mike helped me get it, it was a great experience with kind helpful people helping me through it. I found the car that I wanted to by and Mike helped me get it, it was a great experience with kind helpful people helping me through it. More
Want to be lied too? Buy from here I purchased a vehicle from this company. There were issues during the purchase that I was promised would be rectified. That never happened. After owni I purchased a vehicle from this company. There were issues during the purchase that I was promised would be rectified. That never happened. After owning my vehicle for 2 months, I got an oil change, luckily from a great mechanic. Who informed me I had a 4" HOLE in my FRAME. I immediately called the dealership, brought it in, they said they would fix it, even though it wasn't covered under warrantee. Excuse me? You sold me a vehicle with a hole in the frame, and you're going to fix it out of good will? No. You had to fix it, or I court have sued you. Never ending issues with my vehicle and they did not care one bit that they sold me pretty much a lemon. So, in sum, if you want to be lied too, told false promises and end up with a vehicle that they, oh yes, wanted to "buy back" from me, and after owning it for a year, paid 11k, they offered me 3k. Wow. More
2014 Dodge Grand Caravan From the moment we walked into the dealership, the experience was first class! We were greeted with enthusiasm and put in front of a salesperson right From the moment we walked into the dealership, the experience was first class! We were greeted with enthusiasm and put in front of a salesperson right away. John Peterbaugh was a pleasure to deal with and provided a "no pressure" approach throughout the buying process. When it came time to make a deal, John & Jim Mallinos provided a straightforward and honest price which clearly showed that they were interested in our business - THERE WAS NO REASON TO SHOP AROUND! Thanks to the team at MacIver for making this a truly painless experience and we look forward to many years of enjoyment with our new car. More
Our New Jeep HI, Our experience with John Peterbaugh at MacIVER Dodge was great. John was helpful, attentive and responded very quickly to any questions or concern HI, Our experience with John Peterbaugh at MacIVER Dodge was great. John was helpful, attentive and responded very quickly to any questions or concerns. We would definitely recommend this dealership again. Cheers, Charlie Bjerisgaard More