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Nanaimo Mitsubishi

Nanaimo, BC

4.5
182 Reviews

2348 Kenworth Road

Nanaimo, BC

V9T 3Y3

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182 Reviews of Nanaimo Mitsubishi

April 09, 2023

Very nice to deal with. Listened to my requests in a new vehicle purchase transaction More

by Bethmiller
Recommend Dealer
Yes
Employees Worked With
Devon Wilson, Devin Chapotelle
May 12, 2023 -

Nanaimo Mitsubishi responded

Thank you for the 5-star review and kind words about Devin in Sales. We are thrilled to hear that you had a positive experience, and we appreciate your business. We look forward to serving you again in the future.

March 31, 2023

I recently purchased a new vehicle at Mitsubishi Nanaimo and was thoroughly impressed and pleased with the service received. Devin was on top of everything, ensuring we got exactly what we were looking for More

by Aurora
Recommend Dealer
Yes
Employees Worked With
Hermon Nizghi, Justin Tryon, Devin Chapotelle, Luke Hunter
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Hey Aurora! It's great to hear that you had a positive experience at Mitsubishi Nanaimo and that Devin and Justin provided excellent service throughout the car-buying process. It's especially reassuring to hear that they continued to check in with you after the sale to ensure that you were satisfied with your purchase. Thank you for taking the time to share your positive feedback, and congratulations on your new vehicle!

March 27, 2023

It was easy to purchase the car. Friendly dealership. Business was done quickly. Much appreciated More

by Aleksey Senilov
Recommend Dealer
Yes
Employees Worked With
Richard the sales manager
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your positive experience at the dealership. It's great to hear that the process of purchasing a car was smooth and efficient for you, and that you found the staff to be friendly. We appreciate your business and hope you enjoy your new car!

March 23, 2023

Great service. The salesman and financing department were very professional, knowledgeable and conscientious of my wants / needs. More

by Ryan W
Recommend Dealer
Yes
Employees Worked With
Justin Tryon, Richard Popplestone
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for taking the time to share your positive experience with the dealership. We're delighted to hear that you received great service from both the salesman and the financing department. It's always our goal to provide our customers with professional, knowledgeable, and attentive service that meets their individual wants and needs. We appreciate your business and hope you enjoy your new vehicle!

March 22, 2023

Friendly, Energetic, Fun Professional, Thorough, Helpful, Kind, Knowledgeable, Personable, Trustworthy, Consistent, Timely follow-ups that displayed great care and attention to inportant details! Went out of More

by Johnny Angel
Recommend Dealer
Yes
Employees Worked With
Every Employee I met was friendly kind and made me feel cared for!, Wayne McGougan, Victor Parmar, Hermon Nizghi, Devon Wilson, Kayla Burley, Jake Nepraunig, Cole Sleeman, Devin Chapotelle, Andrew Armstrong, Luke Hunter
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for your enthusiastic and heartfelt review of Nanaimo Mitsubishi and the exceptional service provided by Devin Chapotelle and Cole Sleeman. It's wonderful to hear that they went above and beyond to create a positive, enjoyable, and personalized car-buying experience for you. We're pleased that you felt supported and cared for throughout the process, and we're delighted that you're enjoying your Mitsubishi vehicle. We appreciate your recommendation of our dealership to your friends and family, and we look forward to serving you for many years to come.

March 16, 2023

Efficient, knowledgeable staff; no-pressure approach; products are good enough to almost sell themselves; we were given a thorough introduction to our new vehicle and ample opportunity to make a consider More

by Doctor Evil
Recommend Dealer
Yes
Employees Worked With
Kayla Burley, Richard Popplestone, Justin Schofield, Andrew Armstrong
Mar 16, 2023 -

Nanaimo Mitsubishi responded

Thank you so much Doctor Evil for this great 5-star review. We really appreciate your business and helping to share the word about your positive experience with the whole team here at Nanaimo Mitsubishi! Enjoy the new ride!

Mar 17, 2023 -

Doctor Evil responded

AND it didn't cost us ONE M-E-E-LLION dollars!

March 11, 2023

Great service Andrew always is professional and explains everything well Very courteous with me and I will always come back as a customer More

by Mamiller2017
Recommend Dealer
Yes
Employees Worked With
Andrew Armstrong
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for taking the time to share your positive experience with Andrew and the dealership. We're glad to hear that Andrew provided great service and was professional and courteous while explaining everything to you. We appreciate your loyalty as a customer and look forward to serving you again in the future.

Mar 31, 2023 -

Mamiller2017 responded

Have a great day team Mitsubishi Thank you Michelle

February 27, 2023

Bought dozens of cars over the last 50+ years. This dealership, sales people, service department and all other staff are the best I’ve ever dealt with! More

by mrbear
Recommend Dealer
Yes
Employees Worked With
Dan Brule, Cole Sleeman, Devin Chapotelle
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for your fantastic review of the dealership and staff! We're thrilled to hear that your experience with us was the best you've ever had in over 50 years of buying cars. It's wonderful to know that our salespeople, service department, and other staff were able to provide you with the excellent service and care that you deserve. We appreciate your business and look forward to serving you again in the future.

February 24, 2023

Dealership was bright and inviting. Sales people were friendly and when it came to the sale, very accommodating. They listened and understood my wants. It was a good experience and I More

by Deanna
Recommend Dealer
Yes
Employees Worked With
Scotty Aldred, Kayla Burley, Dan Brule
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your positive experience with our dealership. We're glad to hear that you found our dealership bright and inviting, and that our salespeople were friendly and accommodating in meeting your needs. It's great to know that we were able to listen and understand your wants, and that you had a good experience with us overall. We appreciate your recommendation to friends and family, and we look forward to serving you again in the future.

February 16, 2023

Beautifully appointed dealership with a vast array of Mitsubishi models for customers to view and also discuss the many features with staff. More

by Mary Anne
Recommend Dealer
Yes
Employees Worked With
Matthew Fraser, Kayla Burley, Devin Chapotelle
Feb 16, 2023 -

Mary Anne responded

We wish to extend our thanks to all staff at Nanaimo Mitsubishi, and especially to Devin Chapotelle, our sales representative. As owners of a hybrid vehicle for the previous 14 years we were very much interested in the Outlander PHEV. It was imperative that the vehicle comfortably accommodate my 6 1/2 foot husband, and it met this requirement. Devin reviewed all the features available on the SEL model that we chose and kept us well informed until its timely arrival. I also wish to thank all staff from the team, and that also includes the excellent detailer who ensured our Mitsubishi Outlander was a poster vehicle for the Nanaimo dealership.

Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your experience with Nanaimo Mitsubishi, and for your kind words about our dealership and the excellent service provided by Devin Chapotelle and the rest of our staff. We're pleased to hear that you found our dealership beautifully appointed, and that we were able to provide you with a vast array of Mitsubishi models to view and discuss with our staff. We're delighted that the Outlander PHEV met your requirements, and that Devin kept you well informed throughout the process. We appreciate your recognition of our detailer, and we're glad that your Mitsubishi Outlander was a poster vehicle for our dealership. Thank you for choosing Nanaimo Mitsubishi, and we look forward to serving you again in the future.

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