
Nanaimo Honda Cars
Nanaimo, BC
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468 Reviews of Nanaimo Honda Cars
Nanaimo Honda service department was super! They were right on time and explained what they did and what these new codes were. They gave me a service sheet so that I could be aware of of what t They were right on time and explained what they did and what these new codes were. They gave me a service sheet so that I could be aware of of what to expect with my new 2024 Honda CRV. I feel informed and taken care of. With this being my first new car ever...I felt very taken care of and not taken advantage of!!! Thank you Honda Service department...very much!!! More
I am always happy with the service I get from Honda maintaining my Ridgeline. It is a bit expensive, but I believe that having Honda do the service I keep the best care of my car. maintaining my Ridgeline. It is a bit expensive, but I believe that having Honda do the service I keep the best care of my car. More
I recently bought a car from Honda Nanaimo and had the pleasure of working with Brandon. He was extremely kind, very respectful, and truly honest throughout the whole process. He listened to my needs, ans pleasure of working with Brandon. He was extremely kind, very respectful, and truly honest throughout the whole process. He listened to my needs, answered all my questions with patience, and made the car buying experience smooth and stress-free. I truly appreciate his professionalism and friendly attitude. Highly recommended! More
They were great, polite, knowledgeable, efficient friendly. Did a great job detailing my car. Vehicle was ready when they said it would be. friendly. Did a great job detailing my car. Vehicle was ready when they said it would be. More
everything was explained in detail I was informed before any work was done relating to the maintenance check. I was also given the option to either have it done now or at a later date as I was also getting any work was done relating to the maintenance check. I was also given the option to either have it done now or at a later date as I was also getting my oil changed Jason also showed me how to adjust some of the settings i.e. tire, pressure, gauge low, etc. and clear them off after I had changed my tires. The only problem I had and it was my fault as I forgot to use my $30 off code for the oil change. It would be nice if they asked if you had any sort of coupon or code for any of the work. More
Customer service is the best! Chad and the shuttle driver (sorry, I can’t remember his name) were very friendly and easy to chat with.. Chad and the shuttle driver (sorry, I can’t remember his name) were very friendly and easy to chat with.. More
Today, I went to the Nanaimo Honda dealership to have the driver-side window regulator on my wife's Honda CR-V replaced. The service advisor spoke in a rather cold tone, which made me feel uncomfortable, but driver-side window regulator on my wife's Honda CR-V replaced. The service advisor spoke in a rather cold tone, which made me feel uncomfortable, but I held back and explained the condition of the window before deciding to wait in the lounge. When I was told the repair was complete, I went back to the service desk and asked what I should do if the same issue happens again. This was already the third time I had brought the vehicle in for the exact same problem. The service advisor, however, casually told me that if the issue occurs again, I should no longer contact the dealership but instead reach out directly to Honda Canada. I couldn’t believe what I had just heard, so I asked again to be sure — but his response was the same. It made me wonder: if dealerships wash their hands of responsibility after selling the car and simply redirect customers to Honda Canada, then what's the point of buying from a dealership in the first place? And one more thing — I honestly felt that the service advisor might have been racist. The customers before and after me were white, and I noticed that he treated them with warmth and spoke kindly. But with me, he was curt and indifferent, barely offering any explanation. More