Myers Volkswagen
Ottawa, ON
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72 Reviews of Myers Volkswagen
went in to look at an Atlas and were given a price on a Saturday afternoon. Since this was my wife’s first vehicle purchase, she understandably wanted time to think. The salesperson, Diane, immediately tri Saturday afternoon. Since this was my wife’s first vehicle purchase, she understandably wanted time to think. The salesperson, Diane, immediately tried to pressure us by saying the offer was only valid until 4:00 pm that same day—despite the fact it was already around 2:00 pm. Classic high-pressure sales tactic. To make matters worse, we were told our trade-in needed new tires, which was completely false. The tires were barely a year old. Later, Diane admitted she had “confused” our vehicle with someone else’s. Not exactly confidence-inspiring when you’re making a major purchase. Then, after all that urgency and pressure, the dealership had the nerve to call us on Monday and say they had changed their mind and the offer was back on the table. So apparently the fake deadline meant nothing. The entire experience was chaotic, misleading, and unprofessional. This was supposed to be a first-time car-buying experience for my wife, and instead it felt like we were dealing with pushy, disorganized sales tactics. We will not be back. More
I was in an unfortunate car accident in March and needed a new car. My brother in law referred me to Dwayne Neilson. I had an amazing experience buying a new Taos. Adrian Borrowman was my salesperson. He wa a new car. My brother in law referred me to Dwayne Neilson. I had an amazing experience buying a new Taos. Adrian Borrowman was my salesperson. He was a relaxed, informative and helpful person. Luke handled the business end seamlessly. I feel confident in my decision to purchase a vehicle. I love my car!!! I have met the Service department staff and look forward to their service. More on this later! By Laurie H. More
The worst experience all around. Nobody cares or knows anything. After bringing the car in 3 times saying something is leaking they said there was no problem. When the other auto sho Nobody cares or knows anything. After bringing the car in 3 times saying something is leaking they said there was no problem. When the other auto shop looked at it, they said the engine is faulty. Then Meyers admitted thwy have to replace it, but 3 months later I am still waiting for it to be replaced. The sales manager is horrible - 0 care for regular clients. More
Immediately from my initial contact with Lisa Nastasiak, the process and selection of my new vehicle was a very professional and smooth experience. I ended up purchasing a slightly used 2024 Volkswagen Tigu the process and selection of my new vehicle was a very professional and smooth experience. I ended up purchasing a slightly used 2024 Volkswagen Tiguan and the staff at Myers VW Kanata was very helpful throughout the entire transaction. More
10/10 Worked with Mark Agbor at Meyers VW and Luke in finance while buying a VW Taos. As a woman, this was the most respectful, stress-free and straightforward deal. Mark worked really hard to ensure I g finance while buying a VW Taos. As a woman, this was the most respectful, stress-free and straightforward deal. Mark worked really hard to ensure I got what I needed for a fantastic price that couldn't be beat by other lots. No hassle. No run around. Both gentlemen answered all of the questions I had. Highly recommend. More
Have - brought atlas in for transmission issue, returned NoFaultFound only to die in traffic - refused to give rental for warranty work until VW Canada contacted - charged for replacement part that was no NoFaultFound only to die in traffic - refused to give rental for warranty work until VW Canada contacted - charged for replacement part that was not replaced. refunded but claimed clerical error More
Thank you Dave, thank you Brandon, thank you Luke for such a great experience while buying a VW Taos. You were extremely helpful, yet we never felt any pressure or stress. You are very professional yet f such a great experience while buying a VW Taos. You were extremely helpful, yet we never felt any pressure or stress. You are very professional yet friendly and approachable. You are very knowledgeable and you provided all the answers, while being so patient. I would always recommend Myers VW to everybody. Buying a car was not stressful this time. Thank you. More
Thank you, Hannah, for helping me get my new car. Everything went smooth and fast; Hannah did a great job informing me about the vehicles within my budget and made everything easy for me to understan Everything went smooth and fast; Hannah did a great job informing me about the vehicles within my budget and made everything easy for me to understand. Thanks everyone at Myers VW Kanata! More
I purchase a Mustang GT 2022 with the best sale Man ALEX he was amazin with answering all of m'y needs and questions from start to finish. I Will recommand him anytime. Thank you Alex From Stéphane Gosse he was amazin with answering all of m'y needs and questions from start to finish. I Will recommand him anytime. Thank you Alex From Stéphane Gosselin More
Another great experience at Myers VW Kanata. This is my second purchase with Hannah, my 3rd and 4th with MYERS VW (Samantha), and our 5th vehicle from the Myers Automotive group. My experien This is my second purchase with Hannah, my 3rd and 4th with MYERS VW (Samantha), and our 5th vehicle from the Myers Automotive group. My experience just keeps getting better and better. Hannah Fowler is an absolute gem of a sales representative - she goes way...way beyond expectations as far as attention, responding to my many questions in person, and then by email, and delivery and after-purchase care. I hope she will work her entire career at Myers VW as I hope she outlives me and my automotive needs. More

