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Myers INFINITI

Ottawa, ON

4.5
238 Reviews
Call Dealership (613) 596-2587
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394 West Hunt Club Rd

Ottawa, ON

K2E 1B2

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238 Reviews of Myers INFINITI

July 15, 2023

Bad service really horrible you guys must be paid to write words like that. Lol 😂 More

by Aidan
Recommend Dealer
No
Employees Worked With
Both John, Matt really bad service. As for Taylor he’s doing what manager ask him. Poor him , Matt Wood, Taylor Renaud
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Jul 15, 2023 -

Aidan responded

Really bad service. First time I went to see them, because I had a problem with my car QX50 2019 they said they will call me when the part is in. After 2 month I call to ask if received. They said sorry you gotta come back 15 hours drive, because the Mechanician they had left Myer for another place and they cannot find the part number he had order. I go back paying hotel and gaz for that part. They call me saying they receive the part. Booking again with them. The part not working. So they need to order another part .. I made many calls at infinity Canada. Finally after a 6th time coming to Myer and talking with Tina from Nissan Canada they had the part. Because June 5th Matt calls to say, he sold the part to someone else. And they knew I was booked for June 6th. Tina from Infiniti Canada told them to be sure the part was there by Friday. Cause I booked a hotel the Thursday. Finally the part was there. A hour everything was done. Instead of all the other times waiting 6-7-8 hours. I ask Taylor why do fast this time. He said because no booking for tires. They knew I was 15 hours from them and really not care. Got my new part June 7th drove back home and a hour after, I had the same problem. No key detective .. Really they are bad, and poor Mohamed wanted to sale me a new car. Saying you’ll not have any issue anymore lol I said with all that xxxx coming here a 6th time never I’ll buy or give a dime to Myer. Both John, Matt are terrible. As for Taylor poor him he’s doing what manger tells him to do. We can see he feels bad.

Jul 17, 2023 -

Myers INFINITI responded

Aidan, thank you for your feedback. We take customer experience and satisfaction seriously at Myers Infiniti, and we will be using your feedback as a training example with our service staff.

July 12, 2023

I am very happy with my experience here with Ounkar. He went above and beyond in order to work with my schedule needs. Very friendly and communications were timely and clear. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Ounkar Brar
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Jul 13, 2023 -

Myers INFINITI responded

Hello Mike, we appreciate the positive feedback about your experience. We take pride in serving our customers and look forward to your next visit!

July 07, 2023

first class. very knowledeable, efficient pleasant and porte in answering all our questions. well done More

by mlprefont
Recommend Dealer
Yes
Employees Worked With
Billy Abboud, Spencer Mulligan, Lauren Ghosn, Kamaala Filius, Nick Abou-Hanna
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Jul 10, 2023 -

Myers INFINITI responded

Hi there, thank you for taking the time to leave us a review! We are glad to hear that you had such a great experience with our team.

June 16, 2023

Midas touch. Very pleasant experience, smooth business and positive result. Vehicle delivery was perfect. Kudos! More

by Hams
Recommend Dealer
Yes
Employees Worked With
Billy Abboud, John Sulley, Spencer Mulligan, Sana Moustafa, Lauren Ghosn, Leo Yang, Kamaala Filius, Wendi Liu, Nick Abou-Hanna
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Jun 16, 2023 -

Hams responded

After waiting in vain on promises from other dealerships to get a new 2023 SUV. Myers Infiniti satisfied me with QX 60 2023, in three days. Perfect deal. So amazing and pleasant. Thank you.

Jun 21, 2023 -

Myers INFINITI responded

Hi there, thank you so much for taking the time to write this review! We are glad to hear that our team provided you with such a smooth experience. Congratulations on the purchase of your brand-new QX60! We hope you enjoy it.

June 07, 2023

I just purchased my Infiniti QX60 Autograph my sales advisor Rayan went above and beyond to ensure I am getting exactly what I am looking for. Thank you so much to Rayan, Amin, and Lauren More

by Remo
Recommend Dealer
Yes
Employees Worked With
Billy Abboud, Amin Amadeh, Lauren Ghosn, Mehdi (Rayan) El Ghissassi
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Jun 08, 2023 -

Myers INFINITI responded

Hi Remo, thank you for taking the time to provide us with a review of your experience! We are pleased to hear that our team went above and beyond to ensure you got exactly what you were looking for. Congratulations on the purchase of your QX60 Autograph!

May 27, 2023

Awesome service from Matthew. He got me in within a half hour of calling. Amazing customer service 👏 5/5 More

by Victor Raymond
Recommend Dealer
Yes
Employees Worked With
Matt Wood, Taylor Renaud, Kieran Ferrie
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May 29, 2023 -

Myers INFINITI responded

Hi Victor, thank you for taking the time to write this review! We are glad to hear that you received such awesome service from our team. We look forward to your next visit!

May 23, 2023

Pleasant, courteous, prompt service! Clean and inviting. I will definitely be back! Thank you so much, guys! More

by Me
Recommend Dealer
Yes
Employees Worked With
Steve L, Matt Wood, Kieran Ferrie
Report | Print
May 25, 2023 -

Myers INFINITI responded

Hi there, thank you for taking the time to write this review! We are glad to hear that you received such prompt and courteous service from our team. We look forward to your next visit!

May 12, 2023

Firstly, it is an impressive sight when you drive onto the lot of Myers Infinity. The first thing you see is a beautiful white building, with clean new and used vehicles lining the building. Then, if yo More

by les.mcallister
Recommend Dealer
Yes
Employees Worked With
Taylor Renaud
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May 15, 2023 -

Myers INFINITI responded

Thank you so much for stopping by! We aim to provide every customer with knowledgeable service, and we are so glad you received this. Your feedback for your experience is greatly appreciated!

May 09, 2023

We had an amazing experience purchasing our new vehicle from Infiniti. Ounkar was really friendly and patient. More

by philshep
Recommend Dealer
Yes
Employees Worked With
Ounkar Brar
Report | Print
May 11, 2023 -

Myers INFINITI responded

Hi there, thank you so much for taking the time to write this review! We are glad to hear that you had such an amazing experience with our team. Congratulations on the purchase of your new vehicle!

May 03, 2023

Bought My QX60 at Myers because my friend highly recommended them as far as service and professionalism. More

by dgelinas
Recommend Dealer
Yes
Employees Worked With
Kiaran Ferie...5 stars
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May 04, 2023 -

Myers INFINITI responded

Hi there, we appreciate you taking the time to leave this review! Thank you for choosing Myers INFINITI and congratulations on the purchase of your QX60!

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