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Myers INFINITI
Ottawa, ON
242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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242 Reviews of Myers INFINITI
March 06, 2026
The Myers Infiniti service department staff are very friendly and will go out of their way to help you through the diagnostic and repair process end to end. In my particular case, they worked with me to friendly and will go out of their way to help you through the diagnostic and repair process end to end. In my particular case, they worked with me to confirm and find a component that is no longer manufactured by Infiniti in an attempt to repair my 2014 Q50S' Direct Adaptive Steering system. Despite having to source my own CCM, pay for a wee bit of "experimental" maintenance, and still driving away without power steering, Myers Infiniti put in some serious O/T to try to tackle one of the most catastrophic problems still plaguing the 2014-2016 Q50s generation. Taylor's constant professionalism throughout the process is a testament to their overall approach to a positive customer experience. More
by C Peters
Employees Worked With
Taylor Renaud
December 06, 2025
Recently we bought QX55 where Adam performed his excellent salesmanship by helping us to fulfill our need at his extreme capabilities. We wish Adam’s success in his career path. Also, would like to excellent salesmanship by helping us to fulfill our need at his extreme capabilities. We wish Adam’s success in his career path. Also, would like to thank Nesrin for all the financial help. More
by Farhana
Employees Worked With
Nesrin Darrat of Finance dept. , Huthayfa (Adam) Hussein
November 21, 2025
I’ve been leasing for over 15 years and I can honestly say this experience was by far the best. Adam is the best, we love our QX50 sport. say this experience was by far the best. Adam is the best, we love our QX50 sport. More
by Georgina Aoun
Employees Worked With
Huthayfa (Adam) Hussein
October 18, 2025
We are very happy with our QX60 Infinity. Our salesmen Huthayfa ( Adam) Hussein very kind gentlemen, professional, attentive, zero pressure, answered patiently all of our questions. The fina Our salesmen Huthayfa ( Adam) Hussein very kind gentlemen, professional, attentive, zero pressure, answered patiently all of our questions. The financial service manager, Nesrin Darrat, also offered us honest advise, very professional. More
by Richard Lalonde
Employees Worked With
Nesrin Darrat, Huthayfa (Adam) Hussein
September 25, 2025
Over the past five months, our experience with Myers Infiniti has been nothing short of a nightmare. We are still making our monthly payments on our 2019 QX80, yet the service we’ve received has been ab Infiniti has been nothing short of a nightmare. We are still making our monthly payments on our 2019 QX80, yet the service we’ve received has been absolutely unacceptable. Our vehicle sat in their service department for two months with little to no communication, professionalism, or accountability. Since getting it back in July, we’ve been forced to return nearly ten times for the same unresolved engine issue. Most recently, we were reassured that the problem was finally fixed when we picked up the car last Friday—only to have the check engine light come on again almost immediately. This level of incompetence is beyond frustrating. What makes this worse is the financial burden Myers Infiniti’s failures have placed on us. We’ve already spent $7,000 on repairs, and now we’re facing an additional $10,000 in lost trade-in value because of the condition of the vehicle. All of this while still paying our monthly car payments for a vehicle that is unreliable and poorly serviced. This is our third purchase from Myers Infiniti, but their handling of this situation has completely destroyed our trust in both the dealership and the Infiniti brand. We are even considering trading in our other Infiniti because of how damaging this experience has been. To say that we are disappointed is an understatement—this has been the worst dealership experience we have ever had. Myers Infiniti needs to take responsibility for their substandard service and the financial loss they have caused us. Until then, I would strongly caution anyone considering doing business here. More
by sophiemhcaron
Employees Worked With
Taylor Renaud, Craig Dallaire
September 19, 2025
Exceptional experience! Adam at the dealership was outstanding. Friendly, knowledgeable, and patient, he guided us through the process, allowing us to test drive multiple ca Adam at the dealership was outstanding. Friendly, knowledgeable, and patient, he guided us through the process, allowing us to test drive multiple cars. His expertise helped us make an informed decision, and the transaction was seamless. We drove away in our new Q50 with Myers Infinity, and Adam's service was the icing on the cake. Highly recommend! 5 stars isn't enough - Adam deserves 1000! More
by Hoda
Employees Worked With
Huthayfa (Adam) Hussein
April 15, 2025
Adam was the best and we truly enjoyed buying our QX 60. We had not looked at Infiniti before and he was very patient and honest and answered all our questions. Sara was very accommodating and flexible in w We had not looked at Infiniti before and he was very patient and honest and answered all our questions. Sara was very accommodating and flexible in working out our extended warranty. More
by Michel
Employees Worked With
Sara, Huthayfa (Adam) Hussein
January 08, 2025
It was a great experience to deal with Myers Infiniti, especially with ADAM. I recently bought my 2024 QX50 from Myers Infiniti, and the experience was amazing! The staff was friendly, and knowledgeable, especially with ADAM. I recently bought my 2024 QX50 from Myers Infiniti, and the experience was amazing! The staff was friendly, and knowledgeable, Thanks to Adam and Jenna who helped me find the right car. He explained everything clearly and made the whole process easy and stress-free. I would highly recommend Myers Infiniti to anyone looking for a great car-buying experience. More
by Joe Lenahan
Employees Worked With
Huthayfa (Adam) Hussein, Jenna Notman
