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Myers INFINITI
Ottawa, ON
237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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237 Reviews of Myers INFINITI
September 25, 2025
Over the past five months, our experience with Myers Infiniti has been nothing short of a nightmare. We are still making our monthly payments on our 2019 QX80, yet the service we’ve received has been ab Infiniti has been nothing short of a nightmare. We are still making our monthly payments on our 2019 QX80, yet the service we’ve received has been absolutely unacceptable. Our vehicle sat in their service department for two months with little to no communication, professionalism, or accountability. Since getting it back in July, we’ve been forced to return nearly ten times for the same unresolved engine issue. Most recently, we were reassured that the problem was finally fixed when we picked up the car last Friday—only to have the check engine light come on again almost immediately. This level of incompetence is beyond frustrating. What makes this worse is the financial burden Myers Infiniti’s failures have placed on us. We’ve already spent $7,000 on repairs, and now we’re facing an additional $10,000 in lost trade-in value because of the condition of the vehicle. All of this while still paying our monthly car payments for a vehicle that is unreliable and poorly serviced. This is our third purchase from Myers Infiniti, but their handling of this situation has completely destroyed our trust in both the dealership and the Infiniti brand. We are even considering trading in our other Infiniti because of how damaging this experience has been. To say that we are disappointed is an understatement—this has been the worst dealership experience we have ever had. Myers Infiniti needs to take responsibility for their substandard service and the financial loss they have caused us. Until then, I would strongly caution anyone considering doing business here. More
by sophiemhcaron
Employees Worked With
Taylor Renaud, Craig Dallaire
September 19, 2025
Exceptional experience! Adam at the dealership was outstanding. Friendly, knowledgeable, and patient, he guided us through the process, allowing us to test drive multiple ca Adam at the dealership was outstanding. Friendly, knowledgeable, and patient, he guided us through the process, allowing us to test drive multiple cars. His expertise helped us make an informed decision, and the transaction was seamless. We drove away in our new Q50 with Myers Infinity, and Adam's service was the icing on the cake. Highly recommend! 5 stars isn't enough - Adam deserves 1000! More
by Hoda
Employees Worked With
Huthayfa (Adam) Hussein
April 15, 2025
Adam was the best and we truly enjoyed buying our QX 60. We had not looked at Infiniti before and he was very patient and honest and answered all our questions. Sara was very accommodating and flexible in w We had not looked at Infiniti before and he was very patient and honest and answered all our questions. Sara was very accommodating and flexible in working out our extended warranty. More
by Michel
Employees Worked With
Sara, Huthayfa (Adam) Hussein
January 08, 2025
It was a great experience to deal with Myers Infiniti, especially with ADAM. I recently bought my 2024 QX50 from Myers Infiniti, and the experience was amazing! The staff was friendly, and knowledgeable, especially with ADAM. I recently bought my 2024 QX50 from Myers Infiniti, and the experience was amazing! The staff was friendly, and knowledgeable, Thanks to Adam and Jenna who helped me find the right car. He explained everything clearly and made the whole process easy and stress-free. I would highly recommend Myers Infiniti to anyone looking for a great car-buying experience. More
by Joe Lenahan
Employees Worked With
Huthayfa (Adam) Hussein, Jenna Notman
November 07, 2024
Just got my new car from here, and Adam was awesome to work with! He made the whole process easy and zero pressure, answering all my questions and making sure I got exactly what I wanted. Super happy with work with! He made the whole process easy and zero pressure, answering all my questions and making sure I got exactly what I wanted. Super happy with my new ride. More
by Weihong
Employees Worked With
Huthayfa (Adam) Hussein
November 06, 2024
I recently purchased a q50rs from Myers Infiniti and couldn’t be happier with the experience. Adam, the salesperson who helped me, was fantastic. He was knowledgeable, attentive, and truly went above an couldn’t be happier with the experience. Adam, the salesperson who helped me, was fantastic. He was knowledgeable, attentive, and truly went above and beyond to make sure I got exactly what I was looking for. He took the time to understand my preferences and was incredibly patient throughout the process, answering all my questions and offering honest advice. More
by Yuning
Employees Worked With
Huthayfa (Adam) Hussein
October 26, 2024
My wife and I recently purchased a 2020 Infiniti Q50S from "Myers Hunt Club Infiniti" and I must say, in the 45 plus years of my negotiating auto purchases, this has been my best experience bar none. I a from "Myers Hunt Club Infiniti" and I must say, in the 45 plus years of my negotiating auto purchases, this has been my best experience bar none. I always do extensive homework beforehand and this was recognized by the sales representative, Adam and his manager. The negotiations were conducted in a comprehensive and professional manner, resulting in a successful purchase. Be sure to approach "Myers Hunt Club Infiniti" for your next auto purchase, new or used! More
by glennmcdougall
Employees Worked With
Sara, Financial Services Manager, Huthayfa (Adam) Hussein
October 16, 2024
If you’re looking for a salesperson who truly cares about customer satisfaction, look no further than Huthayfa (Adam) Hussein. I can’t thank Huthayfa (Adam) Hussein enough for making the process so smooth, customer satisfaction, look no further than Huthayfa (Adam) Hussein. I can’t thank Huthayfa (Adam) Hussein enough for making the process so smooth, and I’ll definitely be back for future purchases! I would highly recommend Huthayfa (Adam) Hussein to anyone looking for a hassle-free and enjoyable car-buying experience. More
by veronica
Employees Worked With
Huthayfa (Adam) Hussein
