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Murray Hyundai White Rock
Surrey, BC
796 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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796 Reviews of Murray Hyundai White Rock
February 23, 2015
STELERSHIP....don't go here....go to Jim Pattision. this dealership USED to be good, however they are very eager to sell you a car, but they don't stand behind their warranties at all. They try to stiff this dealership USED to be good, however they are very eager to sell you a car, but they don't stand behind their warranties at all. They try to stiff customers with diagnosing fees {Hyundai scam}. They tried to pass of the buck on fixing the seats on my car even though it was covered under warranty. They only happened to cover it after I made a big enough scene, where a potential customer who was about to buy a Elantra, asked me as to why I was frustrated with the warranty service here. Needless to say she did not buy the Elantra and went somewhere else. Don't be scammed by these guys and their "Diagnosing Fees". I booked my car into a nearby dealership (Jim Pattision Surrey Hyundai), they did not charge me any diagnose fee and told me even if they decided the problem wasn't related they would not charge me a BOGUS fee like that. More
by bobbylikes2001
February 22, 2015
Enjoyable and friendly I have to say the very first time I walked Into the dealership I was met by Sam with a smile and a firm handshake, Sam made me feel very comfortable a I have to say the very first time I walked Into the dealership I was met by Sam with a smile and a firm handshake, Sam made me feel very comfortable and at home. He took me in to meet Sara and she was very nice and helpful and her experience made the transaction painless and enjoyable. Sam showed me all the options of the car, he is very knowledgable and was a pleasure to deal with. Murray Hyundai is very fortunate to have these employees working for them as they are an asset to this company. I would recommend Murray Hyundai to my friends and I thank you for the pleasurable experience... John Burr More
by John Burr
Employees Worked With
Sam Ridgeon
February 16, 2015
One of the best car buying experiences Peter is a real asset to your dealership. Hang on to him... It was Peter's diligence to go the extra mile and help us on a Sunday when you were clo Peter is a real asset to your dealership. Hang on to him... It was Peter's diligence to go the extra mile and help us on a Sunday when you were closed that impressed me. He happened to be in the office and saw my wife and I looking at the Genesis and took the time to show us as much as he could while closed for business. I was also looking at a comparable deal with another dealership and it was Peter's sincere approach that won me over. He knew his product, something that few car salesman do... I have managed a sales team most of my business life and there is nothing more annoying than a representative who does not his own product, let alone his true competitors. I thought Tom was a class act as well and didn't give the annoying low-ball back & forth.... I will buy another car from your dealership in the next 2 years.... Well done... More
by Al Lambert
Employees Worked With
Peter Vethanayagam, Melissa Ravensbergen
February 03, 2015
Alicia Great service! Very friendly staff. Although I am not ready to purchase a vehicle just yet I felt comfortable with the "no pressure" way they approach Great service! Very friendly staff. Although I am not ready to purchase a vehicle just yet I felt comfortable with the "no pressure" way they approached me. I will definitely recommend Murray Hyundai White Rock to friends and family, and will be returning when I might be ready to purchase a new vehicle More
by Alicia
Employees Worked With
Vicki Ewasiuk, Amanda Frost
January 27, 2015
New car purchses Bought 2 new cars 1 week apart. Andrew McCullough was excellent, very honest and knowledgeable, I really felt we were working together. He made the ca Bought 2 new cars 1 week apart. Andrew McCullough was excellent, very honest and knowledgeable, I really felt we were working together. He made the car buying experience pleasant. More
by Don
Employees Worked With
Andrew McCullough
January 26, 2015
Great customer service! Buying my car was quick and painless and I had a great experience while I was there. The salesperson was extremely helpful with any questions/concerns Buying my car was quick and painless and I had a great experience while I was there. The salesperson was extremely helpful with any questions/concerns. I love my new elantra! More
by Holly
January 26, 2015
Easy experience! Thanks to the staff at Hyundai for a easy, friendly car buying experience! I recommend you to all my family and friends! Will be back again for future Thanks to the staff at Hyundai for a easy, friendly car buying experience! I recommend you to all my family and friends! Will be back again for future vehicles. 5 stars! More
by Kjs
Employees Worked With
Amanda Frost
January 22, 2015
excellent service This was a very pleasant experience. Our salesperson Andrew McCullough was efficient knowledgeable and very helpful. He quickly addressed any question This was a very pleasant experience. Our salesperson Andrew McCullough was efficient knowledgeable and very helpful. He quickly addressed any question or concern we had, More
by Cookie
Employees Worked With
Travis Scarfe, Danny Jang, Andrew McCullough
January 18, 2015
Keep an eye on your paperwork So we spent a few weeks dealing with Murray Hyundai and I am very disappointed in their business tactics. The week before Christmas we took the 2015 S So we spent a few weeks dealing with Murray Hyundai and I am very disappointed in their business tactics. The week before Christmas we took the 2015 Santa Fe XL out for a test drive to compare it to the 2014. We liked it better and then agreed on the price that day ($42,799 for the Limited after Freight and PDI). We weren't sure whether we would have one or two trades so we waited a week to see if we got any responses from buyers, but no nibbles. We went back in the next weekend and negotiated on the trades. We agreed to a price on these as well ($20,500 for our two cars plus some accessories for the new vehicle). We signed off on the worksheet without paying attention to the written down sales price. Once in the finance office with Sara (who is super nice and graduated from the same High School as my wife and I...Huskies What?) we noticed the price of the vehicle had shot back up to the MSRP. We had Sara call the sales person back in and he explained first that we had agreed on that price for the 2014...no we never discussed price on the 2014 because we liked the 2015. He went and talked to his manager came back and then tried telling me that because we moved on the trades we had to move on the sale price. I don't work like that. An agreed price is an agreed price. I really thought the sales guy was a nice guy, but these slimy tactics are underhanded and unfair. We left and never came back. We bought a 2015 Santa Fe XL from Langley Hyundai a week later...at a better price as well. Thanks Murray Hyundai you really helped us make a deal with Langley. They should hire you. More
by Reign85
December 20, 2014
Great Customer Service Just bought my first car from Mike, a 2013 Hyundai Accent. He was very friendly and easy to deal with. He was able to answer all questions and concern Just bought my first car from Mike, a 2013 Hyundai Accent. He was very friendly and easy to deal with. He was able to answer all questions and concerns that I had, making the process fast and very efficient. Melissa was also very pleasant to deal with and presented me with all my options, which made me more confident with my decision. Overall it was a great dealership to deal with and I would highly recommend Murray Hyundai to anyone looking for their next car. More
by tw94
Employees Worked With
Melissa Ravensbergen
