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Murray Hyundai White Rock

Surrey, BC

4.7
796 Reviews

3150 King George Blvd

Surrey, BC

V4P 1A2

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796 Reviews of Murray Hyundai White Rock

January 31, 2019

Warranty work Our car needed warranty work. We were given a really nice car rental while the car was being repaired all costs were covered by Hyundai. More

by Watson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Vethanayagam, Charlie Calbury
Feb 12, 2019 -

Murray Hyundai White Rock responded

Hello Sharon, We apologize for the confusion. I just spoke to our service manager Charlie and he said that he already spoke to you about what happened. The rental company accidentally charged your credit card for the 4 day car rental. Charlie dealt with the rental company already and you will get refunded soon. Please do not hesitate to contact us directly at 604-538-7022 if you have any issues about your vehicle so we can resolve it for you as soon as possible. We apologize again and we hope to see you again on your next service appointment. Please let us know if you are fully satisfied with our service to you or let us know how we can improve to make our customers happy and satisfied with the products and services we provide. Thank you, Murray Hyundai Team

January 31, 2019

Kind and Concientous The folks in the service center are always friendly. They go above and beyond to ensure the customer is cared for. With the 5 cars we have purchase More

by ErikT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jang, Sam Ridgeon, Charlie Calbury
January 31, 2019

Very helpful for out of town customers We were very pleased with the customer service provided by Peter. He went above and beyond to ensure we had close up pictures of any imperfections of More

by kfsbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Vethanayagam, Melissa Ravensbergen, Andrew McCullough
January 31, 2019

lucas is a star I had a negative experience with this service department in the past so my guard was up this visit. Lucas was able to turn my experience into a positi More

by thorsdal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas
January 30, 2019

Replacement of "PANEL ASSY" You service agent ordered the lower splash guard on the 18 January and the part was installed on 23 of January. As well as a car wash. Thank you. More

by samuelson
Recommend Dealer
Yes
Employees Worked With
Danny Jang
January 30, 2019

Warranty repairs Great service as always. Warranty repairs all made, car washed and vacuumed as requested. Always a delight dealing with the service dept at Murray H More

by skorsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jang, Charlie Calbury
January 28, 2019

Dealing with the Service Department When I go here I find there is some miscommunication going on. Only when Danny Jang is there do I find that things are under control. More

by thestevensons0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jang, Charlie Calbury, Gemma Howard
January 28, 2019

Friendly staff The sales and service staff at the dealership are warm and friendly, so it is hard not to give them top marks, but for some unexplained reason my car More

by boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Vethanayagam, Danny Jang, Gemma Howard
January 28, 2019

Excellent Service as always. I travel from Cloverdale ever since Charlie started working there. Followed him from Langley store just because the great service he as always given More

by kerryskaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Calbury
January 28, 2019

Happy Customer Brought my Kona in for its first service. The service staff were very friendly and efficient. My car was done on time and had been washed as well. More

by sandybaird123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Pretty and the young lady at the service desk whose name I can't remember.
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