Murray GM Moose Jaw

I have always been comforted that my car is being taken care of at Murray GM in Moose Jaw. I know very little about cars to have to trust their advice and I feel confident that they are doing their best to care of at Murray GM in Moose Jaw. I know very little about cars to have to trust their advice and I feel confident that they are doing their best to take care of my car. More

All staff are very courteous, accommodating, and make every effort to help. Appreciation for our business was expressed by all involved. Purchasing a new vehicle can be daunting, but Murray's staff helpe every effort to help. Appreciation for our business was expressed by all involved. Purchasing a new vehicle can be daunting, but Murray's staff helped every step of the way. More

I went for a wheel alignment which was fine. Good job. However there was an outstanding issue from when i returned parts id purchased there. They refused to pay me on the spot and told me id get a check i However there was an outstanding issue from when i returned parts id purchased there. They refused to pay me on the spot and told me id get a check in the mail. I drove the two hr return trip to return these parts . I called a manager that night and he was very apologetic and assured me he would see to it my next oil change would be comped by murray for my time and fuel wasted for the trip. When i brought it up this trip , i wasnt in need of it i merely was double checking , i was sent to aome john guy in service, he was ignorant , rude and outright lied to me. When i corrected him he got ruder and the conversation started to get heated so i just left. I was so upset after that issue which was so minor of a cost and i couldnt understand why he wouldnt just do the right thing. He blasted me telling me to name the guy id taljed to etc. it was afew months prior and all i knew was it was one of the managers id talked to on he phone. Out of my two visits i cant say ive had decent service yet. My number is on my profile for them to contact me or email me and i havent gotten any word from the dealership. And to think i bought my truck from them just irritates me since id get better satisfaction at the walmart across the street Edmtrubblemakr@ yahoo.ca More

The nitrofill program which i recoeved a free yr subscription was amazingly scabby and pathetic. I lived an hr away n there was no nitro places anywhere around so id have to burn $50 gas justto goto subscription was amazingly scabby and pathetic. I lived an hr away n there was no nitro places anywhere around so id have to burn $50 gas justto goto the dealership to use this service. Then after buying new tires and thinking id actually get to use this subscription to fill them , since i stull had a month left on the program , i drove the truck to my so called dealer an was told that the subscription was only for the previous tires and wasnt an actual service for me but just for the near bald tires that came with the truck. However i could pay another $60 for another yr subscription to this so called service. I happily declined this pathetic attempt at a cash grab n left. Which was to bad because this was my first time ever buying from a certified chev dealer and i wont be doing it again. If you sell or give a complimentary subscription to a customer it should follow the customer for that full term regardless if the tires are replaced. For the small amt of bother it would have taken from the dealer to satisfy a customer they really botched the job. More