Morrey Mazda of the North Shore

Cx5 service appiontment The service was what I expected. The young man that help me was very good letting me know what the service was and the cost. Asked if I had any concer The service was what I expected. The young man that help me was very good letting me know what the service was and the cost. Asked if I had any concerns with the vehicle. Asked him to have a look at the brakes and let me know how much I have left. All this was done and he explain what I needed to look out for in the future. Over all it was a good service call this time. More

Always a pleasant experience! Always a pleasant experience dealing with Morrey Mazda in the North shore automall. Efficient, friendly and knowledgeable employees. This is my seco Always a pleasant experience dealing with Morrey Mazda in the North shore automall. Efficient, friendly and knowledgeable employees. This is my second Mazda product and I trust no one else to service my CX5. Every person I have dealt with in the service department has shown great customer service skills. More

Service appointment Well run service center. They try to make the appointment as easy as possible. I have used the Kia service center for my other car and there service i Well run service center. They try to make the appointment as easy as possible. I have used the Kia service center for my other car and there service is poor in comparison. More

Excellent & outstanding customer service! Thank you for the excellent service at your branch. Victoria McGrath and Michael Sit are most helpful from the first contact through the last. They Thank you for the excellent service at your branch. Victoria McGrath and Michael Sit are most helpful from the first contact through the last. They are patient, supportive and never pushy. I simply wanted to acknowledge their exceptional efforts, and confirm that they are an outstanding team. I will continue to do business with Mazda Morrey Northshore for years to come and the services offered by them and their dealership with be definitely recommended to friends and family that are keen to purchase. Kind Regards, Navid More

In good hands, I have always been very happy with the service given but from the moment I stepped up to talk with Amir, at the service counter this week, I felt I wa I have always been very happy with the service given but from the moment I stepped up to talk with Amir, at the service counter this week, I felt I was in capable, polite and given above and beyond service. He was a delight and I felt looked out for and looked after. Excellent service! Thank you Amir! More

Best service! Had issue with heater...emailed Kevin Parker (service dept)...I got reply next 30 mins... scheduled car for diagnosis...brought car on scheduled day.. Had issue with heater...emailed Kevin Parker (service dept)...I got reply next 30 mins... scheduled car for diagnosis...brought car on scheduled day...did oil change service...James helped me during pickup. James is very courteous... Heater problem got fixed on same day...car so clean ....just amazing service! You are the best Kev! Thank you James! Thank you Kev! More

Prompt, personable reliable service Kevin Parker and his service team are always pleasant, accommodating and knowledgeable. They provide good explanations of diagnostic results and try Kevin Parker and his service team are always pleasant, accommodating and knowledgeable. They provide good explanations of diagnostic results and try to practice economies where viable. On my fourth Mazda now, 8 years old but service team keeps it rolling along. More

Amazing service experience I had a concern with my new car; I contacted the service department at Morrey Mazda and spoke with Kevin. He offered to provide a service for my vehic I had a concern with my new car; I contacted the service department at Morrey Mazda and spoke with Kevin. He offered to provide a service for my vehicle that was above and beyond my expectations, as I did not buy the vehicle from this dealership. The service provided was exactly as promised, the vehicle was ready exactly when promised, and I could not have been happier with my interaction with Kevin. He was polite, professional, respectful, and I will always bring my new MX-5 to Morrey Mazda for all of it's required service, based on my totally satisfactory experience last week. Thank you very much, Kevin. Your customer service skills are beyond expectations. You are an asset to this dealership. More

Horrendous sales staff AUGUST 2017 - DO NOT BUY FROM THIS DEALERSHIP. Horrendous sales staff - After spending 10 minutes waiting to be served (all the while watching idle sa AUGUST 2017 - DO NOT BUY FROM THIS DEALERSHIP. Horrendous sales staff - After spending 10 minutes waiting to be served (all the while watching idle sales staff stare at through their glass offices), I was approached by Lease Manager Minako Inouye, who walked up as said "Yes" - not hello, not how can I help you. I had done my research and was ready to buy a 2017 CX-5 GT, and wanted their best price, needing a quote so I could have my company account cut a cheque. Minako refused to give me pricing, and when I requested to speak to her manager, she stormed off to speak with Brad Erautt, General Sales Manager. Brad then said that "If you need pricing in writing, that we are not interested in dealing with you, and you can leave". I've never, ever come across this level of hostility and terrible sales practice ever. Needless to say, they lost the sale. One day later, purchased a Ford Escape for myself, upgraded the company fleet of 5 smaller cars to Ford Focus - a sale of $93,900 to their direct competitors. I would have preferred to buy the Mazda's, but will not let that awful level of service be rewarded. Side note - I called the dealer principal ( Steve Morrey) before purchasing from Ford to see if he would be interested in my feedback and try to save the deal - got his voicemail, and didn't get a returned call, at all. More

Service Performed on RX8 The Service was performed excellently and the people were friendly and informative. This was my first dealing with Morrey Mazda of the North Shore and The Service was performed excellently and the people were friendly and informative. This was my first dealing with Morrey Mazda of the North Shore and it was a great experience More