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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
843 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 843 reviews

May 26, 2025

A+ service from start to finish. Joel and Dan went above and beyond to get me into the jeep I’ve always wanted to have! More

by andrewporter169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, Nadia Hebert, Joel Leaman
May 30, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Andrew. We really apprecaite you acknowledging the Joel and Dan and super happy that you have the Jeep you always wanted ! -0|||||||0-

May 23, 2025

The dealership was very professional and personable. They answered all of my questions and made me feel comfortable during my purchase of my truck. I have been a life long ford driver I came in and your More

by Derrickhatto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Green, Dan McGrath
May 30, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for your kind words and the 5 star review. On behalf of the entire team we really appreciate you sharing your experience at Moncton Chrysler and specifically the infamous Dan McGrath.

May 22, 2025

I appreciate Diana in your Service. My warranty ends June so I'll price shop More

by Muriel J. Carter
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ray Belliveau & Diana Young
May 30, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Muriel. The Finance team may be able to assist with your warranty if you wanted to reach them at 506.857.3939.

May 22, 2025

Always good service. Staff very friendly. Good to get emails or text when vehicle is ready. Thanks More

by marlipapillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna, Christian Larocque
May 30, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind words and the 5 star review !

May 21, 2025

Moncton Chrysler is an awesome place to deal with and get you in ,in a timely matter. More

by rheal82bourgeois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DIANA YOUNG ,SERVICE
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Rheal. The team genuinely appreciates you taking the time to share your experience with them.

May 20, 2025

10/10 I would most definitely recommend Moncton Chrysler dodge! Not to mention it also has the Best service a person could get! More

by K-R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana young -service department
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for your kind review and sharing your experience with us. On behalf of the entire staff and especially Diana we appreciate you letting us know.

May 16, 2025

Great dealer and great people! Very helpful and work beyond there service! Must recommend this dealer More

by Yanx.yangco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review. We really appreciate you sharing your experience with us and look forward to the next time we can assist.

May 15, 2025

The dearler is Awesome and Helpful. But they very very busy and hard to get on the phone. More

by Kingvikz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene.
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for leaving such a kind review. We appreciate you sharing your experience and we are working on options to improve the call tree to reduce wait times during peak hours. We apprecaite you choosing us, thank you !

May 15, 2025

We love are experience this we got what we where locking the colour and a very good saleman More

by mon-jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your experience and the kind words. On behalf of Jason and the entire staff we appreciate it.

May 15, 2025

Disappointed with Warranty Support on a Nearly New Vehicle I purchased a 2024 Jeep Compass Limited Edition from Moncton Chrysler 11 months ago. The vehicle is fully paid off and currently has only More

by carlosmuise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

We understand your frustration Jason. Moncton Chryslers Warranty Admin provided the OEM with digital imaging of your wheels to support a warranty claim. However, due to the nature of the damages to the wheels it was a denied claim. This is usually due to conditions where the claim is considered abnormal or there have been no other claims for the same issue on the same product. We appealed the decision in order to assist you but the OEM is firm this is not a warranty issue. With any warranty claim Moncton Chrysler is not empowered to make the decision if it is or isn't a valid warranty claim and all documentation for each claim is sent to the OEM. For any further resolution you would need to contact the manufacturer directly.

May 24, 2025 -

carlosmuise responded

I am writing to follow up on the denied warranty claim concerning the premature corrosion and oxidation on all four factory rims of my 2024 Jeep Compass Limited Edition, purchased from Moncton Chrysler in may 2024. As I previously stated, these rims have seen minimal use — only approximately six months on the road — and have been carefully stored indoors during the winter months while a separate set of winter tires and rims were used. They were never exposed to harsh weather conditions during storage, and their condition is entirely inconsistent with what should be expected from OEM rims on a vehicle with only 13,000 km of use. I understand from Moncton Chrysler’s response that the claim was denied due to the damage being considered “abnormal” and not reflective of a broader product issue. However, I would like to respectfully question whether the full context specifically the proper indoor storage and minimal wear was clearly communicated to the OEM when this claim was submitted. Premature corrosion on nearly new rims, under these conditions, suggests a potential manufacturing or coating defect rather than misuse or neglect. I urge you to reconsider this matter and stand behind the quality of your product. Please advise if there is an additional step I can take to escalate this claim or provide further documentation (e.g., photos of the damage, storage details). I remain hopeful that Jeep and Moncton Chrysler will stand by their reputation for customer care and product reliability. Thank you for your attention to this matter. I look forward to your response.