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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.3
1,034 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 1,034 reviews

April 03, 2025

First off, I'm one to write comments. This survey is forcing me to use 15 minimum words. Good service, not happy the performance of the purchased vehicle More

by timandbertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Da Costa Gil, Joel Leaman
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Apr 10, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to let us know and the 4 star review. I would encourage you to reach out to Joel or Victor so we can do our best to address the situation for you in regards to the vehicle performance.

April 02, 2025

Nice place to get a vehicle. . Will you work with your needs an wants I will be a repeat customer there. More

by bvacherese100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, John Thorley
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and great compliment. We are so happy to hear we were able to get you into the right vehicle with the help of Dan and John. We look forward to the next time you are in.

April 01, 2025

Sales people are transparent and good to deal with, service varies depending on the representative More

by Ashley Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana in Service - excellent! , Douglas Ellis, Joel Leaman
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Ashley and providing us some feedback. Diana is our rock in service and we can arrange it so she is your primary point of contact if needed. You are able to book appointments online as well if that would be of benefit. Thank you for kindness and we appreciate your business!

March 31, 2025

Inconsistent messaging about nature of the issue, questionable diagnostics, and poor service timeframes given from service department. Poor communication from service rep. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to hear your experience wasn't as expected BB. With your visit there should have been a courtesy 85 point inspection that should have detailed what the technician found. Our service manager has been made aware of your experience and suggested you call in to get addressed as there may be some confusion.

March 28, 2025

i was served by Rene, good service, friendly, he is the best.He explained everything ,reviewed everything. He is the best More

by harison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Harison. We appreciate you sharing your experience with Rene and the team and look forward to the next time you are in.

March 28, 2025

Great service, very chill, didn’t feel pressured. Everyone is very nice. I recommend this place. More

by juliemyrabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and sharing your experience Julie. On behalf of Jason and the entire staff we appreciate you taking the time to be so kind. Thank you for the opportunity to do business with you.

March 28, 2025

Treat you like family. I trust them checking my jeep.prices are ok , with the work that's done. More

by Annbabs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goguen, Darren Crossman, Claude Gauvin
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and sharing these kind words. On behalf of the entire dealership we apprecaite your trust in doing business with us.

March 27, 2025

So much time wasted for nothing. I had an appointment today 9:30 to have my Nav system checked. It was supposed to take 2 hours. Three hours later I walked to the repair shop: my tru More

by hmathieu10
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Harquail
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for letting us know about your experience. I looked into it with our service manager to see what we could do different and improve upon your experience. In this case the diagnosis and repair required a specific technician in order for it to be accepted by warranty. Typically with electrical issues the promise time is moved to 16:30 to allow for communications with the OEM, parts sourcing and replacing, etc. If you are getting maintenance work complete that does not require warranty with the OEM and you are short on time it is recommended you ask to be a waiter rather than the 16:30 pick up they mentioned when the appointment was booked. We appreciate everyone has a busy schedule and wants to be on their way as quickly as possible. We continue to work with the OEM for warranty and continue to make progress on effeciency with those repairs. Thank you for visiting the dealership.

Apr 11, 2025 -

hmathieu10 responded

Sorry but I will never understand why I did not get notified AT ALL that I would be able to get my truck back way later than I had been told. No one told me any of what you wrote above. And the same thing happened a few months ago for different reasons. Your clients' time is more valuable than what you seem to think.

March 26, 2025

Awesome as always our 4th vehicle purchase probably won't be our last Thank you More

by Sandraglode43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Darren 5 star
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and purchasiing your 4th vehicle, that is amazing ! On behalf of Darren, Sam and the entire staff we appreciate you and your business !

March 26, 2025

Truck arrived early and was taken in right away. No issues on my end and staff was friendly. More

by stephen.mackay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Belliveau, Joel Leaman
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Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review and recognize the staff. We really appreciate your business and sharing that experience.

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