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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
808 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 808 reviews

April 08, 2025

Jason Harquail was an exceptional salesman who never pressured us into purchasing a vehicle. He ensured that all our questions were answered over the weeks and communicated effectively. Jason even made More

by rebecca_verlinden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thorley, Jason Harquail
Apr 24, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Rebecca and your kind words for Jason, John and the entire team that works to make it happen. On behalf of the entire staff we can't thank you enough for taking the time to share your experience at Moncton Chrysler.

April 07, 2025

Waited a month to get an appointment. Told the service department I need my car to get to work and I really needed it back on the same day, the service desk said that wouldn't be an issue More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray, Diana
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to let us know about your experience Ryan. We can appreciate you were hoping for a quicker and cheaper turnaround for your VW but the parts availabilty prevented that. I have reviewed the entire file and the back and forth emails with the service manager and it looks like the goal was to avoid two claims and tow deductible charges for you as it was felt the less you paid the more it would be appreciated. You still have warranty on the vehicle and if you require further assistance we would love to assist.

April 03, 2025

First off, I'm one to write comments. This survey is forcing me to use 15 minimum words. Good service, not happy the performance of the purchased vehicle More

by timandbertha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Da Costa Gil, Joel Leaman
Apr 10, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to let us know and the 4 star review. I would encourage you to reach out to Joel or Victor so we can do our best to address the situation for you in regards to the vehicle performance.

April 03, 2025

Very Friendly Service Staff! All team members I interacted with in the service bay smiled and greeted. One team member ushered in my vehicle, another team member handled the se More

by erebeccamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delayne MacDougal, Diana, Sean
Apr 10, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your experience and leaving such a kind review ! On behalf of the entire team it is greatly appreciated and we love to hear it was a job well done. Thank you for your kindness and business.

April 02, 2025

Nice place to get a vehicle. . Will you work with your needs an wants I will be a repeat customer there. More

by bvacherese100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, John Thorley
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and great compliment. We are so happy to hear we were able to get you into the right vehicle with the help of Dan and John. We look forward to the next time you are in.

April 01, 2025

Sales people are transparent and good to deal with, service varies depending on the representative More

by Ashley Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana in Service - excellent! , Douglas Ellis, Joel Leaman
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Ashley and providing us some feedback. Diana is our rock in service and we can arrange it so she is your primary point of contact if needed. You are able to book appointments online as well if that would be of benefit. Thank you for kindness and we appreciate your business!

March 31, 2025

Inconsistent messaging about nature of the issue, questionable diagnostics, and poor service timeframes given from service department. Poor communication from service rep. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to hear your experience wasn't as expected BB. With your visit there should have been a courtesy 85 point inspection that should have detailed what the technician found. Our service manager has been made aware of your experience and suggested you call in to get addressed as there may be some confusion.

March 28, 2025

Treat you like family. I trust them checking my jeep.prices are ok , with the work that's done. More

by Annbabs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goguen, Darren Crossman, Claude Gauvin
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and sharing these kind words. On behalf of the entire dealership we apprecaite your trust in doing business with us.

March 28, 2025

i was served by Rene, good service, friendly, he is the best.He explained everything ,reviewed everything. He is the best More

by harison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Harison. We appreciate you sharing your experience with Rene and the team and look forward to the next time you are in.

March 28, 2025

Great service, very chill, didn’t feel pressured. Everyone is very nice. I recommend this place. More

by juliemyrabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
Apr 11, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review and sharing your experience Julie. On behalf of Jason and the entire staff we appreciate you taking the time to be so kind. Thank you for the opportunity to do business with you.

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