Moncton Chrysler Jeep Dodge

I bought my first new car from MCD in 1966. They have provided the majority of my vehicles and service since then. They have provided the majority of my vehicles and service since then. More

Nice to know jeep values their jeeps like they are garbage. I went to trade in a 2015 cherokee trailhawk and I was offered less then 20% of the new value. My jeep is in really good shape and has 180km garbage. I went to trade in a 2015 cherokee trailhawk and I was offered less then 20% of the new value. My jeep is in really good shape and has 180kms. So I guess i'm saying don't buy a jeep because no matter how good shape you keep it in the jeeps value is crap. More

Worst dealer in the maritime, they identified a exaust leak on my vehicle was told parts where ordered a few days later my exaust let go so I called for a follow up and got the run around no parts where o leak on my vehicle was told parts where ordered a few days later my exaust let go so I called for a follow up and got the run around no parts where ordered took 3 days for the manager to call me back. The service is comparable to when calling Rogers, just no regards for the customers at all needless to say I won't use MCS for my next vehicle purchase and definitely don’t recommend. More

The injecter of my 2022 RAM 2500 needed fixing on Sept 21st, 2023. Dodge Moncton towed the truck to their facility that day. On the 27th, I went there to get my work tools and they were all gone! 4K worth 21st, 2023. Dodge Moncton towed the truck to their facility that day. On the 27th, I went there to get my work tools and they were all gone! 4K worth gone from my work truck on their property! Sadly, they didn't have a camera where they parked my truck! On Oct 3rd, I called once more for a follow up cause no one cared to call me and was told my warranty with Chrysler wanted them to change around a couple of injecters before ordering a new one. Over 1 week gone with no work truck and my small business shutdown. The next day, I called for an update and they confirmed the part was going to be ordered from Ontario and it takes a couple days. Oct 5th they still hadn't ordered the part because they needed proof I bought my oil change supplies from them! I said I did and to look it up! Then after another couple of days, they updated me they had no parts in Ontario and ordered one from the USA. He confirmed 5 days to delivery. I called the week after AGAIN for an update and the parts manager advised my part was stuck in the USA because of a strike and they are giving me a rental, a toyota camry! How in the world can I run a contruction/Plowing business with a camry!!? I offered other solutions: -I found a new injector online but they refused because of the warranty! -I asked for a rental of a truck but they said no, they don't do that anymore! -I said, nevermind, give me the truck back and I will fix it!!! They said no unless I pay 8 days of labor to them plus all the camry rental cost!!!! -I said well let me trade it in for another truck on the lot? They confirmed it would cost me 20K to do that! Seriously, we are Oct 31st. My small business is still shutdown. I have plowing contracts with no truck! No revenue coming in to feed my family! I told them this MANY times and all I get is, sorry there is nothing we can do! I've lost since Sept 21st, over 25k plus all the tools for my work! Please remember, its my 3rd purchase at their dealership and it will be the last!!!! They are holding my work truck hostige and I'm on the verge of Bankruptsy! I have never, ever heard of a worst company ruining a customer of theirs! I will be sending my story EVERYWHERE! This is the worst thing ever! More

Just bought 2023 Jeep Grand Cherokee L from this dealership 1 week ago. This is the 3rd vehice I have bought from Moncton Chrysler and they are super easy to negotiate with, Traded my 2017 Jeep Cher dealership 1 week ago. This is the 3rd vehice I have bought from Moncton Chrysler and they are super easy to negotiate with, Traded my 2017 Jeep Cherokee North, which I bought new from them, and they gave me top dollar on trade. Mat Ivaney, the sales rep I deal with, is awsome. Sent my daughter to him and they gave her great deal on a late model used sedan. For my next vehicle I will look no where else. Thank you Mat and the team at Moncton Chrysler!! More