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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.2
809 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 809 reviews

August 27, 2024

They were honest about what my vehicle needed and i appreciate that because honesty is hard to find these days. I am always testing mechanics and if they lie to me it will be the last More

by Mike.Arsenault60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sealy
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Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Mike, thank you for taking the time to share your experience with us! We’re glad to hear that our team’s honesty met your expectations. We believe in providing transparent and reliable service to all our customers, and we're happy you felt that way. We appreciate your trust and look forward to serving you again in the future!

August 27, 2024

This is an excellent dealership which we have dealt with many times in the past years. I have always been loyal to my sales Representative Dan McGrath due to his excellent knowledge and personality in the c More

by brock_durette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, John Thorley
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Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Brock, thank you for your continued trust and support! We're thrilled Dan has consistently provided you with excellent service and made each experience smooth and enjoyable. Your loyalty means a lot to us, and we're proud to have Dan on our team!

August 22, 2024

Great dealer service department needs a better set up so they dont work on the wrong vehicles More

by Trucks98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
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Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your feedback and for recognizing our dealership's efforts. We're sorry if there was a mix-up in our service department and appreciate you bringing this to our attention.

August 17, 2024

Service department customer service was amazing , friendly and kept me up to date, major disappointment in the mechanic who looked after my car. went in last week for my car making a weird rattle noi More

by Sross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene blaquiere 5 stars, Joel Leaman
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August 15, 2024

I really enjoyed shopping at this dealership . There were many selections to choose from and great sales and financing professionals . I wouldn’t hesitate to purchase from them again More

by Billy Hopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawna Martell, John Thorley
Report | Print
Aug 23, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Billy, thank you for the fantastic review! We're delighted to hear that you enjoyed your shopping experience at our dealership and found our selection and team to be top-notch. We look forward to the opportunity to assist you again in the future. Thanks for choosing Moncton Chrysler!

August 14, 2024

Worst service experience ever. Brakes should not be replaced after 12000 km. Tells me very poor parts were installed. You lost a customer... More

by VAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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August 12, 2024

We wanted to buy our second Grand Cherokee over the weekend as we where on vacation. Shawn made it happen for us! Great service 👍🏼 More

by Jean-Luc Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Daigle
Report | Print
Aug 23, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Jean-Luc, thank you for choosing us for your second Grand Cherokee! We're thrilled that Shawn could make it happen for you! We hope you enjoy every moment with your new vehicle. If you need anything else, we're here for you. Safe travels and happy adventures!

August 07, 2024

Best car inspection center in town. Professional and friendly team. Gave me sound and credible advice and recommendations with guide line. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McGrath
Report | Print
Aug 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Alex, thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing professional and friendly service is what we strive for, and we're glad that our advice and recommendations were helpful. We look forward to serving you again!

August 05, 2024

Went in for appointment after first one was cancelled and was told that I was not a priority. More

by SMycamp100
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Leaman
Report | Print
Aug 10, 2024 -

Moncton Chrysler Jeep Dodge responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. It's never our intention to make any of our customers feel unimportant or undervalued. We take your feedback seriously and will be addressing this matter with our team to ensure that it does not happen again. Your satisfaction is our priority, and we would appreciate the opportunity to make things right. Please reach out to us directly, so we can discuss how we can better serve you in the future. Thank you for bringing this to our attention.

August 01, 2024

Service is good, they explained what they will do on véhicule for service. They were quite accurate for the time it would take. Nice people working at the service desk in garage. More

by Rebel2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorley, Denny Thibodeau
Report | Print
Aug 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for the wonderful review! We're thrilled you had a positive experience with our service team. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

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