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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.2
861 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 861 reviews

July 31, 2025

I found it challenging when I received a voicemail my Jeep was ready to call back and get my call answered. More

by Jeepgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 01, 2025 -

Moncton Chrysler Jeep Dodge responded

We appreciate you sharing your experience. Our service manager would love to hear more and see what we can do to make it better for you. Thank you for trusting us with your Jeep.

July 29, 2025

Diana is the best! Friendly and prompt service always. I also appreciated the ride home while the Jeep was being serviced. More

by darrand14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Aug 01, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review ! Diana is great and we really apreciate you sharing your experience with her. It means a lot to her and the entire team at Moncton Chrysler to keep our customers happy.

July 29, 2025

Have always had excellent service particularly from Dianna my service advisor. Anytime I have an appointment drop off is easy and and always notified promptly when the work is completed. More

by twhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna
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Aug 01, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review ! Diana is awesome, on behalf of her and the entire team at Moncton Chrysler we want to say thank you for the kind words and sharing your experience. It means a lot to everyone that we are giving our customers the best possible service.

July 29, 2025

The salesman are excellent. The service writers are excellent. The mechanics are horrible. My brand new hundred thousand dollar truck I had an engine light on for the last three More

by Mike “C”
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Galloway, Dan McGrath, Nadia Hebert
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Aug 01, 2025 -

Moncton Chrysler Jeep Dodge responded

We sympathize with the situation Mike. The team needs to rely on the assistance of the OEM for some diagnostics that are more difficult to figure out and they may not have a solution yet. We appreciate you continuing to work with the team to get it resolved and we will continue to do our best to speed the process up as much as we can.

July 28, 2025

Great service so far. New client since April 2025. Thank you and hope to get that kind of service in the future More

by boulenate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dana
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Aug 01, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review, we appreciate you sharing your experience so far and look forward to the next time we can be of assistance.

July 22, 2025

Excellent service as always thank you to Diana and Darren appreciate your help each and every visit see you again 😀 More

by Sandraglode43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Darren and Diana
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Jul 26, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Sandra ! We appreciate you

July 21, 2025

Excellent service. Very friendly, professional, and accommodating. Would definitely recommend to family and friends looking to purchase a vehicle. More

by Stephane Cyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Daigle - Excellent, 5 stars
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Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Stephane. We appreciate you sharing your experience and the kind words. On behalf of Shawn and the entire staff at Moncton Chysler thank you for your business.

July 18, 2025

Nice to see after 2 or 3 yrs that some of same the service advisors are still there . More

by desrocheswoodworking
Recommend Dealer
Yes
Employees Worked With
None of the above
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Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review ! We truly want to be the place where our customers and our staff want to be here and stay here. On behalf of the entire staff at Moncton Chrysler we appreciate your business and kind words.

July 17, 2025

Good service fast and never had issue with them, sale was smote also at the begenin More

by Dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sale
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Jul 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Dav !

July 15, 2025

Had to keep on calling to get updates. Called and they said it will be done in 45mins and will call me when completed. Had to call back 4 hours later for update. Also kept going to voic More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to here things didn't go as expected Jeff, certainly not our goal. I have passed your review along to our service team to see what we can do to prevent similar delays. We realize a customer's time is valuable and although we don't always deliver as we need, making the experience quick and effecient is improtatant and rests with the entire team. We really appreciate your business and your patience and we will investigate this further.

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