Moncton Chrysler Jeep Dodge

Moncton Chrysler Jeep Dodge responded

Thank you so much for taking the time to share your positive experience with Jason! These reviews mean so much to the entire team. We greatly appreciate the 5 stars and look forward to working with you again in the future Katherine.

Moncton Chrysler Jeep Dodge responded

Sorry to hear your last experience wasn't as hoped Paul. At Moncton Chrysler we take our customer's satisfaction very serious and we looked into your service visit. As the originating dealer did, the service team sent the picture of your bumper into the OEM for review and received the same news. Unfortunately the OEM's warranty does not cover physical damages or accidents, purposeful or not. Our parts department would be happy to provide you with a quotation for getting the bumper painted and or the bumper replaced at the lowest cost possible for you. Please let us know if you would like us to assist.

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your experience and the 5 star review Ken! We're thrilled to hear that you had a positive experience with our team. It really means a lot to everyone to read your kind words and we truly appreciate you choosing us when we know there are so many places to choose from.

Moncton Chrysler Jeep Dodge responded

Thank you for your kind words and 5 star review Jeannette ! We are glad to hear that our staff provided you with excellent service and made you feel important. Customer satisfaction is the top priority.

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience with Dan! We thrilled to hear that he provided such exceptional service. On behalf of the entire team we are appreciative of you choosing Moncton Chrysler and look forward to working with you again in the future.

Moncton Chrysler Jeep Dodge responded

Sorry for the misunderstanding Mike. I have read through the correspondence and it seems the difference is the website defaults to WEEKLY and your quote was BI-WEEKLY. There is no opportunity for dealers to profit $5,000 on 2 door Wranglers. We pride ourselves on being the place to save and focus on customer service with volume. I apologize for the misunderstanding, she discounted the Jeep $1,000 for you. We would be happy to assist if you are still looking.

Mike_C responded

No apology required. The price I was quoted on your website was BI-WEEKLY which was in the $280 range. I am still looking for a vehicle but I am not going to pay $337 BI-WEEKLY for a vehicle your website tells me is around $280 BI-WEEKLY. That would be around $5,000 more than what is quoted. If we can get closer to $300 bi-weekly I would definitely be interested. Thank you. BUY FOR $283 Bi-weekly for 96 months. 4.99% APR purchase financing for up to 96 months on approved credit. Selling Price of $48,423.00 with a $0.00 down payment, financed at 4.99% APR for 96 months with a cost of borrowing of $10,441.00 and a total obligation of $58,864.00 Total obligation represents the Manufacturer's Suggested Retail Price ('MSRP') plus freight, any applicable dealer administration fees of up to $700, federal A/C surcharge, applicable green levies, Luxury Tax surcharges (if applicable), Lien registration fee (up to $219, including registering agent fee, where applicable) and all other fees, levies, and duties (all of which may vary by region and retailer), minus any current Manufacturer Discounts, which allow the dealer to sell for less. License, registration, insurance, specific duty on new tires (up to $15, in Quebec only), and applicable taxes are extra and will be due at signing. Your dealer may charge a Luxury Tax surcharge on vehicles priced over $100,000 under the Government of Canada's Select Luxury Items Tax Act. The actual value of the Luxury Tax surcharge will be calculated based on the vehicle's final negotiated selling price (before applicable taxes), and will represent the lesser of: (i) 10% of the vehicle's selling price; or (ii) 20% of the final negotiated selling price that exceeds the $100,000 threshold. Please see your dealer or visit the Government of Canada's website for further details. Offer may be modified or terminated without notice. A deposit may be required. Dealer trade may be necessary (where applicable), but may not be available in all cases. Dealers may sell for less. See dealer for complete details. Learn more from your dealer or by visiting Build & Price. Financing details are representative of what you may have to pay. See your retailer for complete details. Offers are subject to change without notice. Offer Expires Nov 30, 2025.

Moncton Chrysler Jeep Dodge responded

Thank you for the kind words and 5 star review Gerry! We take pride in having a knowledgeable and helpful team to assist you with your sales and financial needs. We look forward to continuing to provide exceptional service for all your vehicle needs.