Dealer Reviews
Service Reviews
Cars for Sale
We noticed you're currently located in the U.S. and so are we! Please visit the U.S. website for a more optimized experience.
Dealer Log In
All Salespeople
Sales Department
Moncton Chrysler Jeep Dodge
Moncton, NB
849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 849 reviews
July 13, 2025
I have to question what is the purpose of making appointments. Mine was at 8.45am and my Promaster was only looked at late in the afternoon and nearly 4 pm before I had it back. appointments. Mine was at 8.45am and my Promaster was only looked at late in the afternoon and nearly 4 pm before I had it back. More
by sintrac2000
Employees Worked With
Service department
July 05, 2025
They seem to have a great system to inform me of what is happening, however I found it hard and a few times impossible to contact the service department when trying to find out if and why my car was not co happening, however I found it hard and a few times impossible to contact the service department when trying to find out if and why my car was not completed by the promised time of Friday. I was without my car for 8 days, of which 5 of them the car was IN SERVICE. Nobody contacted me to let me know that it would not be ready by last Friday. Also I was given a quote to repair a leak on the transmission pan. I approved the repairs based on the quote. I then learn on Monday mid morning that the job was going to be more difficult and would cost many more hundreds of dollars. I reluctantly said OK, so the car was completed hours later. When I was able to get to the Dealership I asked what went wrong. I was informed that due to the type of Journey I own the transmission had to be dropped to remove the pan, some other Journeys do not require that extra step. I explained that I was at a service department that works on these models of cars all the time. I felt that this was very wrong to expect me to pay the extra as I may not have approved doing the job at all if I was informed of the real cost of that repair. The person who I was dealing with immediately agreed to my comments and was able to reduce the amount by a few hundred dollars. I thanked him for doing so. This was a very stressful experience for me. More
by earlmelanson
Employees Worked With
I am not of his name, larger man in the Service Drive Thru
July 04, 2025
Had an appointment for the morning it didn't get in until the next day. They were able to fix the issue promptly and saved me from having to go the more expensive route. The advisor at the desk was very info the next day. They were able to fix the issue promptly and saved me from having to go the more expensive route. The advisor at the desk was very informative and helped. More
by Dee
Employees Worked With
Rene
July 04, 2025
Terrible customer service. 3 hours for an oil change that I had an appointment for. Appointment at 9:15 asked what took so long was told waiters come first. What are waiters 3 hours for an oil change that I had an appointment for. Appointment at 9:15 asked what took so long was told waiters come first. What are waiters? More
by Jazzy
Employees Worked With
Service department
June 25, 2025
This is my 2nd truck I purchased from Jason, and even after my 2nd purchase, it only re-enforces my satisfaction to continue to buy from Jason and side shoutout to Joel for helping out in securing the de after my 2nd purchase, it only re-enforces my satisfaction to continue to buy from Jason and side shoutout to Joel for helping out in securing the deal. Love the new truck More
by Ninjabearpumkin
Employees Worked With
John Thorley, Joel Leaman, Jason Harquail
June 24, 2025
Great dealership! When problems arise they will work with you! Sam is a superstar! Enjoy the process here. So much I bought a Jeep and a Charger! Highly recommended. When problems arise they will work with you! Sam is a superstar! Enjoy the process here. So much I bought a Jeep and a Charger! Highly recommended. Wham, bam, ask for Sam! More
by Jasonleepotter
Employees Worked With
Sam Martell
