Milton Hyundai

1 hour wait Scheduled 96k service for 12Pm. Got there 5 to 12pm. Sat in waiting room. 1pm, car still on lot. Asked receptionist what's going on? I said "my app Scheduled 96k service for 12Pm. Got there 5 to 12pm. Sat in waiting room. 1pm, car still on lot. Asked receptionist what's going on? I said "my appointment was for 12pm, it's 1pm, car is still in the lot". She said, "appointment is just for car to be here, not in the service bay?". 15 even 30 minutes okay 1 hour? Come on. Never going there again. More

Absolutely the WORST experience ever at MILTON HYUNDAI! Absolutely the WORST experience ever at MILTON HYUNDAI! I had booked an appointment to get the fall maintenance package done on my car. Normally whe Absolutely the WORST experience ever at MILTON HYUNDAI! I had booked an appointment to get the fall maintenance package done on my car. Normally when you book an appointment you book a time, which I specifically did to suit my day and planned all activities including work around this as most people will do. Anyways, I got there 10 min ahead of time and arranged to be picked up so I could run some errands while the car was being serviced, instead of just waiting around. The service lady asked if I’d be waiting or leaving and coming back and I said “leaving” (which should have been my first indication that they were going to make my car low priority). I’d called ahead to see how long this service would take and was told 1 hour. So I left and came back in 1 hour and 40 min and can you believe this woman said “oh it’s being serviced right now”. I noticed my car was parked in the same position in the lot as I had left it and told her this. She said “oh give me 30 minutes and it’ll be done. I’ll get them to take it in right now.” Not only is that insulting but she blatantly lied to me and was caught red-handed. I waited another hour and 30 minutes after she had told me to just give her 30 minutes to have my service completed. Then when I told her how disappointed I was with the lack of consideration for people’s time, all she could say was “sorry, I was on lunch. You said you were leaving so I thought you’d come later.” Does the company fall apart because you go on lunch??? And just because I leave does not make my appointment time null and void, leaving you the right to prioritize my service how you see fit!! So at the end of the day, I warn all car owners out there to steer clear of MILTON HYUNDAI unless you want to be in covenienced and then lied to. A more reputable dealership would have at least knocked something off the price or offered a free service for this ridiculous incident!! More

Got a service done on my Santa Fe PAID my bill with my debit card and left, I left on vacation for 2 weeks when I get home I've got messages from Mr Brendon cusing me of skipping out on my bill and I shou debit card and left, I left on vacation for 2 weeks when I get home I've got messages from Mr Brendon cusing me of skipping out on my bill and I should come and pay my invoice. The first morning back I head over to the dealership with my plane ticket as proof of my vacation and my debit card in my hand to pay my bill that for some reason the transaction failed I explained the situation which he didn't believe until I pointed out the service person who did the transaction when he came into the room he remembered me and said that he remembers me paying. Mr Walsh didn't have much to say to me except how was my vacation.......really after all the rude messages left making me look like a criminal buy "skipping out on my bill" that's all you have to say wow sorry Milton Hyundai I I'll drive to Hyundai of Mississauga there treat there customers with respect. Sean More

booked service for my veh and drove 20 km.refused to provide the service they promise me at the time of purchase .reason for not providing the service that shuttle driver is to leave early. service depa provide the service they promise me at the time of purchase .reason for not providing the service that shuttle driver is to leave early. service department recommended to find any other dealer close to my home.will never recommend this dealership to any of my friends. harry.06/25/13 More

I bought an Elantra Touring in late 2010 and have had nothing but a good experience with the dealership in both the sales and service depts. i live in milton and have recommended them a few times to othe nothing but a good experience with the dealership in both the sales and service depts. i live in milton and have recommended them a few times to others. just goes to show that you need to hear a rnage of opinions before deciding where to take your business. More

Tony was great in sales. Michelle Vest is terrible no calls just emails. She is too busy moving onto the next sale. Very slow turn around time. Left and bought elsewhere. calls just emails. She is too busy moving onto the next sale. Very slow turn around time. Left and bought elsewhere. More